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  • All HBS Web  (5,405)
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  • All HBS Web  (5,405)
    • People  (32)
    • News  (1,974)
    • Research  (2,518)
    • Events  (20)
    • Multimedia  (89)
  • Faculty Publications  (924)
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  • 21 Sep 2016
  • Blog Post

Meet the Global Business Club

The Global Business Club is a student-run organization at the Harvard Business School. We provide services to support students interested in growing their global intelligence, exchanging ideas about global issues and learning from... View Details
Keywords: All Industries
  • 17 May 2022
  • Cold Call Podcast

Delivering a Personalized Shopping Experience with AI

Keywords: Re: Jill J. Avery
  • 2016
  • Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt
Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details
Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives
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Amabile, Teresa M., and Michael G. Pratt. "The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning." Research in Organizational Behavior 36 (2016): 157–183.
  • 14 May 2012
  • News

Unplugging At Night May Be A Smarter Way To Work

  • 10 Sep 2013
  • News

How Corporate Venture Capital Helps Firms Explore New Territory

  • 02 Aug 2017
  • News

HBX Launches Entrepreneurship Essentials, a New Online Certificate Program

  • 10 May 2017
  • News

Who's Receiving An Honorary Degree This Sunday?

  • March 2006
  • Background Note

Customer-Introduced Variability in Service Operations

By: Frances X. Frei
Presents a typology of customer-introduced variability and offers guidance on how to manage each type. Central to the ideas developed is how to mitigate the effects of the apparent trade-off between reducing variability and diminishing the service experience or... View Details
Keywords: Customers; Six Sigma; Consumer Behavior; Service Operations; Performance Efficiency
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Frei, Frances X. "Customer-Introduced Variability in Service Operations." Harvard Business School Background Note 606-063, March 2006.
  • 01 Nov 2010
  • News

For Exposure, Universities Put Courses on the Web

  • 25 Mar 2014
  • News

A fresh bite of the Apple

  • 28 Apr 2022
  • News

Prioritize Value and Profit Will Follow, Says Harvard Business Professor

  • 15 Mar 2016
  • Video

2016 New Venture Competition: Who will win?

  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

Knowledge about a market is no cinch to acquire, of course. And though information may have been painstakingly collected, analyzed, and presented by market researchers, it faces an even greater hurdle when the researchers attempt to hand it over to their client... View Details
Keywords: by Martha Lagace
  • 28 Oct 2015
  • News

Why Millennials Are the C-Suite’s Secret Weapon for Innovation

  • 01 Apr 2011
  • News

High-tech tools for change

  • 08 Jan 2020
  • News

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

  • 02 Feb 2012
  • News

Study: Little Hope For Families Aiming For Long-Term Financial Prosperity

    Derrick Bransby

    Derrick studies how teams accomplish complex work in novel contexts. His dissertation advances the idea of disciplined flexibility: a strategy teams use to navigate uncertainty... View Details
    • March 1999 (Revised January 2000)
    • Background Note

    A Note on Microeconomics for Strategists

    By: Kenneth S. Corts and Jan W. Rivkin
    Summarizes the core ideas about the microeconomics of markets that are most relevant to business strategy. Sections I and II develop two basic building blocks of any market, demand and supply. Section II discusses how demand and supply interact to determine the... View Details
    Keywords: Microeconomics; Cost; Cost of Capital; Market Entry and Exit; Business Strategy; Competition; Corporate Strategy
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    Corts, Kenneth S., and Jan W. Rivkin. "A Note on Microeconomics for Strategists." Harvard Business School Background Note 799-128, March 1999. (Revised January 2000.)
    • June 2019 (Revised May 2022)
    • Case

    Roger Federer's TEAM8: Launching the Laver Cup

    By: Anita Elberse
    Roger Federer, widely regarded as the best tennis player in the history of the sport, walked onto the court to thunderous applause during in the second edition of the Laver Cup in September 2018. Named after tennis legend Rod Laver, the Cup pitted many of the greatest... View Details
    Keywords: Superstars; Tennis; Tournaments; Entrepreneurship; Sports; Competitive Strategy; Value Creation; Sports Industry
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    Elberse, Anita. "Roger Federer's TEAM8: Launching the Laver Cup." Harvard Business School Case 519-093, June 2019. (Revised May 2022.)
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