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Show Results For
- All HBS Web
(925)
- People (3)
- News (326)
- Research (515)
- Multimedia (8)
- Faculty Publications (88)
- 01 Dec 2011
- News
Making the Case for Leadership
programming vision, to recruiting and motivating a growing team of employees (some of whom, like Swan, were commuting from other cities at the time). Also in play: managing a tight, closely watched budget while walking the View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually... View Details
- Web
Diversity on Teams: Our Own Harvest - Race, Gender & Equity
for Employee Resource Groups allocated (including but not exclusive to time, funding, and decision-making ability)? What policies address identity-based harassment? How does your organization respond when an employee’s physical boundaries... View Details
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
customers and their business. One of their main claims to fame, and what they focused on with tokenization and Apple Pay, is their ability to keep things secure by heavily encrypting the data passing through their devices and systems. If all of a sudden they have to... View Details
- 17 May 2016
- First Look
May 17, 2016
class cabin—is associated with more frequent air rage incidents in economy class. Situational inequality—boarding from the front (requiring walking through the first class cabin) versus the middle of the plane—also significantly increases... View Details
Keywords: Sean Silverthorne
- 16 Mar 2022
- Blog Post
Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports
this new role and making an impact on the sports industry from the front office. Posting Up on Wall Street Sports have been a part of Laitsas’ life for as long as he can remember. Growing up in the inner city of Los Angeles, Laitsas was... View Details
- 01 Jun 2020
- News
Check In
gathering in large groups. If we get to 40 or 50 percent occupancy rates by the end of the year, we’ll be doing pretty well. What will hotels need to do to make guests feel safe? MD: Hotels need to ensure their guests and their employees... View Details
- 01 Sep 2020
- News
Turning Point: Change, Stat
COVID patients. They were often at 40 percent and quickly going down to 30; one patient, in front of my eyes, went down to zero. I didn’t even know the oxygen monitor could read that low. We had to cut out the usual steps and prioritize... View Details
- 01 Apr 1999
- News
Spirit at Work
uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and employees alike seem to find common themes emerging when they begin thinking... View Details
Keywords: Marguerite Rigoglioso
- 29 Jun 2022
- Blog Post
Harvard Business School Announces the 2022-2023 Blavatnik Fellows
low-income settings using open-source electronic health records. He also worked as a physician on the front lines during the civil war in Syria. Alex gained valuable experience in the financial sector as a... View Details
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
Employees regularly turn to managers and other higher-level co-workers to seek advice about job-related issues and next steps for their careers. Yet people don’t always take the advice they receive; they may accept some suggestions and... View Details
Keywords: by Dina Gerdeman
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
through the aisles to buy something at full price, increasing the store’s bottom line. When it comes to the online environment, however, retailers have fallen all over themselves to do the opposite—putting discounted items front and... View Details
- 01 Mar 2016
- News
Case Study: Paper Chase
Tank ($300,000 for 15 percent of the company) and an undisclosed amount of angel funding. The Question: Traditional card display stands won’t work for Lovepop’s creations, in part because the stands only show the front of a card. They... View Details
- 01 Nov 2012
- News
First and Goal
any yard lines or boundary lines. For some of the children, Swearengin says, it was their first opportunity to play on a team and to experience a need to be accountable to their peers. Some were also lucky enough to take their first trips... View Details
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
This fits pretty well with what we've observed about IT. While the percolation argument makes sense and is appealing, I believe there's something else going on. The jumps in inventory turns and output line up very nicely with the era of... View Details
Keywords: by Andrew McAfee
- 01 Sep 2014
- News
Book Review: Getting Beyond Yes
Every company needs a strategy—a forward-looking plan for the future—and every company needs to keep that bottom line growing through sales. But all too often, the folks devising the grand plan and the folks sealing the deals are not on... View Details
- 14 Dec 2010
- Op-Ed
Tax US Companies to Spur Spending
productively in the United States. A previous repatriation tax holiday in 2004 induced the return of more than $300 billion to this country, and commentators across the political spectrum, including Andy Stern, formerly of the Service View Details
Keywords: by Mihir A. Desai
- 11 Jul 2017
- News
The Right Thing to Do
and the other misdeeds of the mortgage crisis, remains the standard when it comes to unbridled corporate greed. Enron went bankrupt in 2001 after using a series of accounting schemes to exaggerate its bottom line and then bullying people... View Details
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
A large amusement park. A long line at an airport. A children's summer camp in Italy. What do these places have in common? Surprisingly, all are settings for serious research by Harvard Business School faculty. There's a sea change afoot... View Details
Keywords: by Carmen Nobel