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  • All HBS Web  (894)
    • News  (134)
    • Research  (663)
    • Multimedia  (3)
  • Faculty Publications  (235)

Show Results For

  • All HBS Web  (894)
    • News  (134)
    • Research  (663)
    • Multimedia  (3)
  • Faculty Publications  (235)
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  • 14 Jun 2011
  • First Look

First Look: June 14

initiative program, including the effect of the initiative on employee engagement and motivation and on customer satisfaction. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111115-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

unacceptable behavior in the offline world might be perfectly acceptable in the online world. For example, corporate norms and fear that the boss might find out prevent many employees from openly advertising themselves on the job market.... View Details
Keywords: by Carmen Nobel
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

Directorship 34, no. 2 (April - May 2008) Read article: http://www.directorship.com/the-leader-within Help Employees Give Away Some of That Bonus Authors:Michael I. Norton and Elizabeth W. Dunn Periodical:HBS Centennial Issue. Harvard... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

these periods of uncertainty as motivation to innovate, taking digital technology into new territory. Pixar Studios, MSNBC, the Xbox, and the phenomena of "infotainment" all arose from the ashes of the corporate controversies.... View Details
Keywords: Martha Lagace
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

productive workers during Kelleher's tenure were motivated by a vibrant working atmosphere, good wages, profit sharing, and the knowledge that no employees had ever been laid off at the company. This feeling... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

approach is more effective at keeping rogue affiliates out of a program. That's because the internal employee who selects and manages affiliates, and is paid a base salary, has different motivations than an... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

In fact, job creation appeared not to be a major concern of most respondents. For example, Jade Chang Sheppard said "Small business is where society's culture, motivation and inspiration come from. It is the American Dream"... View Details
Keywords: by James Heskett
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

daily reported incidents of major crimes in twelve U.S. cities reveals an increase in crime over the course of monthly welfare payment cycles. This increase reflects an increase in crimes that are likely to have a direct financial View Details
Keywords: Martha Lagace
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

venture between Intel and SAP that was launched in 1997 to create a new-market disruption selling enterprise resource planning (ERP) software to small businesses. Intel and SAP hand-picked some of their most successful, tried-and-true executives to lead the venture.... View Details
Keywords: by Michael Raynor
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details
Keywords: Re: Ethan S. Bernstein
  • 13 Mar 2018
  • First Look

March 13, 2018

import-intensive. Motivated by these facts, we build a dynamic model in which real depreciations raise the cost of importing intermediates but increase demand and the profitability to engage in exports and R&D, thereby relaxing... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the preferred places to work in Brazil. Its focus on social and environmental responsibility was a source of innovation; strong... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image (2005) In today's diverse workplace, your actions and View Details
Keywords: by Staff
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

system testing, and system integration testing. Personal Motivation Specialisterne's founder, Thorkil Sonne, launched the company in 2004 following a high-level career in telecommunications IT. (Specialisterne is Danish for "the... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 08 Dec 2015
  • First Look

December 8, 2015

and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2024
  • Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

it even takes more effort to sign up for the program,” says Zlatev. In fact, in a follow-up study, not yet published, he and Kristal found evidence that the person who chose to use the commitment strategy was more intrinsically motivated... View Details
Keywords: by Michael Blanding
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

employment rolls in the form of reduced enforcement? To test his theory, Heese gathered 30 years of data on publicly traded companies, classifying them by "employment intensity"—that is, the number of a firm's employees relative... View Details
Keywords: by Michael Blanding
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

violations to auditors of the same gender—thinking they may be more likely to be believed and less likely to be punished. Significantly, mixed-gender teams did no better than all-female teams in uncovering violations, meaning perhaps the male View Details
Keywords: by Michael Blanding
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

company. CSOs should have their finger on the pulse of the company culture, understanding what motivates employees and devising a strategy for implementing change that aligns with the workforce. Sometimes... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • May 2011 (Revised March 2012)
  • Supplement

Global Knowledge Management at Danone (C)

By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
Citation
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Related
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (C)." Harvard Business School Supplement 611-080, May 2011. (Revised March 2012.)
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