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Show Results For
- All HBS Web
(1,082)
- News (217)
- Research (645)
- Events (1)
- Multimedia (4)
- Faculty Publications (193)
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- 09 Jan 2007
- First Look
First Look: January 9, 2007
feedback, managers should ask themselves whether they're getting truthful evaluations from their subordinates. (In all likelihood, they aren't.) It takes time and discipline to persuade your employees to tell you about your failings.... View Details
Keywords: Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed... View Details
Keywords: Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
cancel company events that would have required customers or employees to travel to Indiana. And Apple CEO Tim Cook authored an op-ed in The Washington Post to oppose the legislation. The public outcry against the RFRA seemed to make an... View Details
- 30 Jan 2018
- First Look
January 30, 2018
role of telecommunications firms in providing content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53774 forthcoming Journal of Accounting Research Effects of an Information Sharing System on Employee Creativity,... View Details
Keywords: Sean Silverthorne
- 13 Dec 2016
- First Look
December 13, 2016
forthcoming Journal of Investment Consulting Cloaked Trading By: Cohen, Lauren, Dong Lou, and Christopher J. Malloy Abstract—Using a novel, proprietary database of micro-level trading activities by asset managers, we show strong evidence of asset managers View Details
Keywords: Carmen Nobel
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
inventors increases the rate of codification of herbal knowledge at U.S. assignees by 4.5%. Our identification comes from an exogenous shock to the quota of H1B visas and from a list of entities exempted from the shock. We also find that ethnic migrant inventors are... View Details
Keywords: Dina Gerdeman
- 19 Jan 2011
- First Look
First Look: Jan. 18
under the Hood: Wealth-based Discrimination in Illicit Customer Help Authors:F. Gino and L. Pierce Publication:Organization Science 21, no. 6 (November-December 2010) Abstract This paper investigates whether an employee's perception of customer wealth affects his... View Details
Keywords: Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
deconstruction of gender inequality in organizations. Why Employees Are Afraid to Speak Up Authors:J. R. Detert and Amy C. Edmondson Publication:Harvard Business Review 85, no. 5 (May 2007) Abstract In a word—self-preservation. And... View Details
Keywords: Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across cognitive, affective, and... View Details
Keywords: Dina Gerdeman
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
that some of the hardest leadership decisions are the ones that have moral or ethical stakes. For example, while on the board of a nonprofit, I was approached by an employee—a whistleblower—who accused the program director of manipulating the organization's books. The... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
informal organization arising from reorganization can help create ambidextrous organizations. We argue that under some conditions, the informal organization can compensate for the formal organization by motivating a distinct but valuable form of View Details
Keywords: Martha Lagace
- 05 May 2009
- First Look
First Look: May 5, 2009
foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are active in reforming countries both before and after the tariff reduction,... View Details
Keywords: Martha Lagace
- 03 Apr 2007
- First Look
First Look: April 3, 2007
cultural profiling, the practice of actively monitoring workers' behavior to assess how well they embody the values of their employing organization and of penalizing those employees who engage in deviant... View Details
Keywords: Martha Lagace
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
of the “benevolent dictator.” Colao is acutely aware that his response to the accounting discrepancies will be a referendum on his leadership for over 120,000 employees worldwide. If he doesn’t make the right decisions, the consequences... View Details
Keywords: Dina Gerdeman
- 16 Dec 2014
- First Look
First Look: December 16
controversial) shift in its business model from "retail" projects involving individual volunteers to "wholesale" projects with for-profit partners from the San Francisco Bay Area. Its CEO has to decide whether and how to respond to a request from... View Details
Keywords: Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
bring about a just state of affairs? This paper examines whether this question can be meaningfully addressed without having to engage two contentious debates in contemporary scholarship: the debate about the moral agency of corporations... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
Paper: http://www.people.hbs.edu/shanson/Issuer_Quality_2013_RFS_Final.pdf The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales Authors:Larkin, Ian Publication:Journal of Labor Economics Abstract This paper... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
China's economy in context; and finally (3) "China and the Global Economy" shows how China's engagement with the global economy has changed overtime. These materials should be of interest to observers and participants of Chinese... View Details
Keywords: Martha Lagace
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
online-first and traditional retailers alike. We focus on the relatively understudied domain of online-first retailers and the engagement of a key omnichannel tactic; specifically, the introduction of showrooms (physical locations where... View Details
Keywords: Sean Silverthorne