Publications

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

if they connect under-represented and under-resourced people only with others just like them. While networks can provide emotional support, they don’t necessarily help women or people of color break into major funding circles. Kanter... View Details

Keywords: by Carolyn DiPaolo

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

wanted to be I needed to serve a higher purpose than my own personal gain for a while. For me, that meant becoming an Infantry Officer. REFLECTION ON SERVICE: Some of the worst feelings and emotions I have ever felt have come from my... View Details

18 Jan 2018
News

The Lessons of All-Day Breakfast

analytics, to take the emotion out of the decisions-- all day breakfast was a great example of relying on a very consumer-focused idea. But allowing the analytics and the pilot market, so the test versus control, to highlight the... View Details

Keywords: Food Services and Drinking Places; Hospitality

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

important point: Once a scholar has conducted research that’s germane to practitioners, it’s important to let practitioners know that the research exists. “Ultimately, I conduct research to try to help people,” says HBS Assistant Professor Alison Wood Brooks, who... View Details

Keywords: by Carmen Nobel; Education

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

challenges, acknowledge their pain before addressing the substance of the problem. This does not have to be a deeply emotional moment to be sincere: The script can be as simple as “I’m so sorry; that must be awful for you. I appreciate... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

Person Page

Press / Media

By: Debora L. Spar

I'll have a girl, please

American Public Media [Marketplace], 12 September 2006

DR. DEBORAH SPAR: "The ability to choose gender is really only the first... View Details

April 2004 (Revised August 2004)
Exercise

Major Steckleson at the National Training Center (C): Role for CPT Flip Finnegan

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider

Role play exercise for Captain Flip Finnegan. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details

Keywords: Emotions

April 2004 (Revised August 2004)
Exercise

Major Steckleson at the National Training Center (D): Role for LTC Hanson

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider

Role play exercise for LTC Hanson. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details

Keywords: Emotions

1 Aug 2003 - 6 Aug 2003
Conference Presentation

Affect and Creativity at Work: A Daily Longitudinal Test.

By: Teresa M. Amabile, S. G. Barsade, J. S. Mueller and B. M. Staw

Keywords: Creativity; Emotions

2020
Article

Worry at Work: How Organizational Culture Promotes Anxiety

By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer

Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of... View Details

Keywords: Anxiety; Norms; Stress; Culture; Tightness-looseness; Curvilinear; Organizational Culture; Emotions; Performance

January 1982 (Revised July 2007)
Case

Dan Stewart (A)

A subordinate who Dan Stewart has recently placed on warning for unsatisfactory performance is suddenly appointed Dan's boss. Involves such issues as the management of disappointment, understanding organizational irrationality, lateral transfer within the same company,... View Details

Keywords: Rank and Position; Emotions

Educators

01 Mar 2003
News

Service with a Smile

In an effort to understand the role that suppressing or exaggerating emotions has on employees, HBS assistant professor Laura Morgan Roberts and a colleague from the University of Toronto, Stéphane Côté, set about to measure the... View Details

Keywords: Laura Morgan Roberts; Stephane Cote; Publishing Industries (except Internet); Information

2022
Article

When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-narratives

By: Elizabeth Sheprow and Spencer Harrison

Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the... View Details

Keywords: Narratives; Meaning; Qualitative Method; Emotions; Identity; Employment

Register to Read

September 16, 2022
Article

Bored at Work? Learn to Manage It by Putting It to Work

By: Katherine Connolly Baden, Boris Groysberg and Heather Poco

Do you often feel bored at work or in life? Do you want to feel less bored? If so, what can you do to make that happen? Boredom has a bad rap, but is it really so bad? View Details

Keywords: Time Management; Emotions; Motivation and Incentives; Jobs and Positions

2022
Article

Social Interactivity in Live Video Experiences Reduces Loneliness

By: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren and Melissa C. Thomas-Hunt

Background: Loneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video... View Details

Keywords: Lonelines; Social Connection; Internet-mediated Communication; Experiment; Emotions; Well-being; Interpersonal Communication; Internet

2020
Article

Humanizing Management and Innovation

By: Hirotaka Takeuchi

This article is an excerpt from The Wise Company book that Ikujiro Nonaka and I published in October 2019 from Oxford University Press. It is a sequel to The Knowledge-Creating Company book we published 25 years ago. As our thinking evolved from information to... View Details

Keywords: Knowledge Creation; Knowledge Practice; Phronesis; Practical Wisdom; Ba; Continuous Innovation; Fusion Of Analog And Digital; Management As A Way Of Life; Management Style; Emotions; Innovation and Management