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  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an organization. As much as... View Details
Keywords: by Michael Blanding; Sports
  • July 2019
  • Case

Instabeat—One More Lap?

By: Shikhar Ghosh, Nicole Tempest Keller and Alpana Thapar
This case follows Lebanese entrepreneur, Hind Hobeika, an engineer and competitive swimmer who spends seven years trying to launch a wearable heartrate monitor and motion sensor to help swimmers track their performance while swimming. While the Beirut-based... View Details
Keywords: Startup; Manufacturing; Prototyping; Female Protagonist; Business Startups; Decision Making; Entrepreneurship; Information Infrastructure; Information Technology; Design; Organizational Culture; United States; Lebanon
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  • 22 May 2012
  • First Look

First Look: May 22

approach. Finally, we show that the relation is driven by both the social and the environmental dimension of CSR. Download the paper: http://www.hbs.edu/research/pdf/11-130.pdf The Impact of a Corporate Culture of Sustainability on... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

Seth Rockman, the issue is not whether slavery itself was or was not capitalist but, rather, the impossibility of understanding the nation's spectacular pattern of economic development without situating slavery front and center. American... View Details
Keywords: Sean Silverthorne
  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news is that corporate View Details
Keywords: by Carmen Nobel
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

gender diversity in management enhance performance? What do you think? Original Column Gender equality in leadership is a topic appearing with increasing frequency among the research reports, books, and opinion pieces crossing my desk.... View Details
Keywords: by James Heskett
  • Web

Working Groups Update | About

the issues they expect to understand and address (see below); to identify how they might engage members of our community, whether on the working groups, through focus groups and conversations, or by providing opportunities for education;... View Details
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

outfit walked across the screen carrying a sign that pitched a product. These almost literal translations of billboard and magazine ads did little more than set the previous forms in motion. Silk: Issues of privacy will come under... View Details
Keywords: by Susan Young
  • 20 Dec 2011
  • First Look

First Look: December 20

the redirection of existing inventive activity. Read the paper: http://www.hbs.edu/research/pdf/11-118.pdf Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance... View Details
Keywords: Carmen Nobel
  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding ‘Don’t Say Gay’? By the time cases are discussed at HBS and elsewhere, we... View Details
Keywords: by James Heskett; Education
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

will “criticize the fact that we don’t want transgenderism in kindergarten and first-grade classrooms.” Chapek went further, sending this message to Disney employees: “It is clear that this is not just an issue about a bill in Florida,... View Details
Keywords: by James Heskett
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

deployed cultural resources in different ways to influence several relevant audiences, three firms experienced a conspicuous decline resulting in a diminished standing vis-à-vis the two category leaders. We introduce an emergent... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

merger, given the cultural issues it creates. So, why are people not just getting valuation wrong in this setting but getting it wrong systematically? The book lays out the information and incentive View Details
Keywords: by Dina Gerdeman
  • Web

50 Years of Women in MBA

2012-2013 as a time to celebrate this milestone. Throughout the year, and as part of the School's Culture and Community Initiative, we will delve deeply and broadly into the issues women face in business,... View Details
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

limited intermediation, and corporate opportunism. Investor tastes, when combined with imperfectly competitive intermediaries, lead prices and interest rates to deviate from fundamental values. Opportunistic firms respond by issuing... View Details
Keywords: Martha Lagace
  • 26 Jul 2016
  • First Look

July 26, 2016

new career development and remuneration system. Bhattacharya wonders if attempting to change the culture of a 206-year-old mammoth organization is feasible or a mere pipe dream. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

early 1990s, but foreign brides currently comprise 4% to 35% of newlyweds in these developed Asian countries. This paper argues that two factors account for this rapid increase in "bride importation": the rapid growth of women's educational attainment and a... View Details
Keywords: Carmen Nobel
  • 30 Jul 2012
  • Research & Ideas

How Technology Adoption Affects Global Economies

borders of modern-day nations with the cultures and civilizations of the ancient time periods, the team used maps from the 2006 edition of The World Factbook, published by the Central Intelligence Agency.) There appeared to be no... View Details
Keywords: by Carmen Nobel