by Working Knowledge editors - Publications - Faculty & Research

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

wouldn’t work here.” Sweden’s distinctive business-welfare model is rooted in the country’s long, stable history. First settled by Vikings and other migrants, a small southern kingdom emerged in the 11th... View Details

Keywords: by Lane Lambert

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

networks that have been documented by researchers include mutual learning; enhanced legitimacy and status for the members; economic power; and an enhanced ability to manage uncertainty, she continued. The View Details

Keywords: by Martha Lagace

26 Jul 2024
Research & Ideas

Why Great Ideas Get Stuck in Universities

You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact Cofounder Courtship: How to Find the Right Mate—for Your Startup Feedback or ideas to share? Email... View Details

Keywords: by Ben Rand; Biotechnology; Health

05 May 2011
News

Obama's Secret Negotiation Weapon is One You Can Use Too

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

running.” “By doing so, managers and customers alike stand to learn a lot about how well the company’s offerings fit with customers’ needs and preferences, so that better decisions can be made on both sides.” About the Author Danielle Kost is senior View Details

Keywords: by Danielle Kost

21 Jan 2011
Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

Guide to Doing the Right Thing (HBS Press, 2002), he describes what quiet leaders do and how they make their workplace, and their world, a better place. Badaracco recently sat down with HBS Working Knowledge... View Details

Keywords: by Martha Lagace

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Chapter 11 doesn’t give companies... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

followed. These books, which explored the origins of the modern large-scale business enterprise, were marked by their intellectual rigor, depth of research, and sweeping argument. They displayed a multidisciplinary approach that has made... View Details

Keywords: by Sean Silverthorne

27 Aug 2007
Op-Ed

Mattel: Getting a Toy Recall Right

Harvard Business School professor John Quelch is debuting a blog on marketing issues at Harvard Business Online. HBS Working Knowledge is reprinting his first entry, which looks at the Mattel toy... View Details

Keywords: by John Quelch; Consumer Products

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Competitive Advantage Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Pamela Reynolds

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

Gazette. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working View Details

Keywords: by Anna Lamb, Harvard Gazette

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

the Working Knowledge Archives How Will Millennials Manage? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Lane Lambert

15 Apr 2019
Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and Danielle Kost is senior editor of Harvard Business School Working... View Details

Keywords: by Katherine Vizcardo and Danielle Kost; Service

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

and limit ‘globalization’ to commercial terms To me, ‘globalization’ means increasing knowledge of how other people in the world live and think.” Doug Kinsey set forth a view shared more or less by many... View Details

Keywords: by James L. Heskett; Manufacturing

Elisabeth Kempf

Elisabeth Kempf is an Associate Professor in the Finance Unit, teaching Finance 1 to MBA students. She is also a Faculty Research Fellow at the National Bureau of Economic Research (NBER) and a Research Affiliate at the Centre for Economic Policy and Research... View Details

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

and I had collaborated "telepathically" for years. I'd always liked John's perspective on leadership, and I think he more or less appreciated what I was doing, so our working together to develop this course was a natural... View Details

Keywords: by Staff

28 Apr 2021
Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details

Keywords: by Kristen Senz

Publications