Publications

Educators

December 1996 (Revised February 2000)
Background Note

Assigning Support Department Expenses to Production Cost Centers (A)

Describes the first stage of the two-stage cost assignment process from support/service departments to production cost centers. View Details

Keywords: Cost

February 1996 (Revised June 1996)
Supplement

Indianapolis: Activity-Based Costing of City Services (B)

Supplements the (A) case. View Details

Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana

May 2011
Article

The financial meltdown made clear that the executives of many major financial institutions were operating with inadequate or distorted information about the values and risks of their firms' assets. It's fair to say that business scholars bear some... View Details

Keywords: Accounting; Financial Crisis; Financial Management; Information; Knowledge Acquisition; Risk Management; Practice

May 1991 (Revised May 1999)
Teaching Note

Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note

Teaching Note for (9-191-068). View Details

Keywords: Profit; Customers; Banking Industry

June 2010
Teaching Note

Elkay Plumbing Products Division (TN)

Teaching Note for 110007. View Details

Keywords: Business Divisions; Steel Industry

autumn 1991
Article

The Topic of Quality in Business School Education and Research

Keywords: Quality; Higher Education; Research; Education Industry

May 1991
Supplement

Bureau of Engraving and Printing, The: Determining the True Cost of Money (B)

Keywords: Money; Cost; Public Administration Industry

May 2007
Teaching Note

Domestic Auto Parts (TN)

May 2007
Teaching Note

Kemps LLC: Introducing Time-Driven ABC (TN)

June 2005 (Revised March 2006)
Case

Domestic Auto Parts

Describes a meeting of an executive team to discuss strategy for a company turnaround. The exercise is to construct a strategy map and Balanced Scorecard to capture the new strategy. View Details

Keywords: Balanced Scorecard; Strategy; Business Strategy

Educators

March 1970
Journal Article

A Dynamic Inventory Model with Stochastic Lead Times

April 1989
Teaching Note

Texas Instruments: Cost of Quality (A) and (B), Teaching Note

Teaching Note for (9-189-029) and (9-189-111). View Details

Keywords: Texas

July 1988 (Revised January 1989)
Case

Wilmington Tap and Die (Abridged)

Keywords: Industrial Products Industry

October 2000 (Revised March 2004)
Case

Software Associates

The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial decline in profits. He asks his chief financial officer to explain the results. The CFO works hard to accumulate... View Details

Keywords: Budgets and Budgeting; Cost; Financial Statements; Production; Management Analysis, Tools, and Techniques; Information Technology Industry; Consulting Industry

Educators