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- All HBS Web
(2,762)
- People (10)
- News (1,041)
- Research (829)
- Events (2)
- Multimedia (4)
- Faculty Publications (353)
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- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
holistic childhood development, and livelihood training for youth between the ages of 6 to 18. By 2017, there were 400,000 children in its various programs. The organization had been through three phases of growth. The case poses the... View Details
Keywords: Carmen Nobel
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
employers offer fitness programs and healthy menu choices in company cafeterias, sometimes at lower prices than the less healthy alternatives. To promote screening and management of chronic conditions, employers are moving to on-site... View Details
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
broadcast Internet access some 300 feet. Hostin said the typical user isn't surfing the Web. Instead, he's logging on, downloading e-mail, and synchronizing calendar information, all to be read at a later time. "We call our Wi-Fi network a digital filling... View Details
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
community through board work at Rising Ground and Service Program for Older People, both of which have rallied to help New York City through the crisis,” he says. Pandemic exposes underlying weaknesses in... View Details
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service firms themselves, are the biggest e-commerce companies in the... View Details
Keywords: by Staff
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
and darmody1 nominated Alan Mulally as a candidate. Mulally completed an undergraduate degree at the University of Kansas and an SM degree from the Sloan Program at MIT. FAQ proposed Marc Benioff of Salesforce and Satya Nadella of... View Details
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
- 16 Feb 2016
- First Look
February 16, 2016
Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Porter’s Perspective: Competing in the Global Economy
interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also cooperate") in your 1990 book The Competitive Advantage of... View Details
Keywords: Re: Michael E. Porter
- 21 Jan 2014
- First Look
First Look: January 21
several mechanisms: by conferring employer recognition, by enhancing social visibility, and by facilitating social comparison. In a nationwide health worker training program in Zambia, we design a field experiment to unbundle these... View Details
Keywords: Sean Silverthorne
- 15 Sep 2009
- First Look
First Look: September 15
manufacturing capacity to meet state needs, Pfizer adopted an R&D program to find new microbial antibiotics suited to its manufacturing technology after the war ended. In the 1950s and 1960s, Pfizer transformed itself into a... View Details
Keywords: Martha Lagace
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
non-market, non-pecuniary resources.” “For example, [startup] accelerator programs dedicate a huge amount of programming on how to pitch to raise money, and these programs... View Details
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
customer acquisition approach. Communication programs must be tailored to the desired customer segments. The engineering company, dealing with a relatively small number of customers (twenty to thirty), developed a so-called... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 17 Sep 2013
- First Look
First Look: September 17
program based on MBWA in which senior managers observe frontline employees, solicit ideas about improvement opportunities, and work with staff to resolve the issues. We randomly selected 19 hospitals to implement the 18-month long... View Details
Keywords: Sean Silverthorne
- 06 Nov 2007
- First Look
First Look: November 6, 2007
match was abandoned. This provides an opportunity to study the effects of a match, by observing the differences in the outcomes and organization of the market when a match was operating and when it was not. After the GI match ended, View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Media Metamorphosis: Advertising in the Technology Age
days, because consumers' demand for information about goods and services tends to be inelastic. As the model illustrates, additional forces drive industry change as well. Alternatives to advertising, known as substitutes in Porter's... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Major Websites and Services By: Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain Abstract—This paper analyzes the extent to which the internet’s global domain name resolution (DNS) system has... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
relationship: the best customer. Ironically, we find that firing the customer is often a case of blaming the victim: managers remain largely unaware of their own roles in creating the unprofitable customers they seek to shed. We reveal how CRM View Details
Keywords: Anna Secino