Youth Service Programs - Publications - Faculty & Research

08 Apr 2013
Research & Ideas

How to Demotivate Your Best Employees

along with professor Lamar Pierce and doctoral student Timothy Gubler from the Olin School of Business at Washington University in St. Louis. The researchers studied an attendance award program initiated by managers at one of the five... View Details

Keywords: by Dina Gerdeman; Service

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

prior requests. Very quickly, they learned that cleanliness mattered, so a cleaning and laundry program was created to support the hosts. Trust, they realized, was another issue, so Airbnb Social Connections was introduced, which... View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

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Japan - Global

studies and course materials for use in business education programs around the world. Since opening, the JRC has supported most of the Japan-focused cases and HBS research projects on the region. Location Japan Research Center Tokyo,... View Details

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Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

health care agenda. Health care invests billions of dollars in quality measurement programs and complex cost accounting systems yet these systems currently fail to collect outcomes that matter to patients and the costs to acheive them.... View Details

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

simulations, the model suggests that life-year expectancies for the program can be increased by up to 8 percent, depending on variables plugged into the process. As with the "Moneyball" metrics movement in baseball, the goal of... View Details

Keywords: by Dennis Fisher; Health

Program

Value Creation Through Effective Boards

Client Services manager can help you at any stage of the admissions process. Contact a program advisor via email or call +34.93.253.4200 Fee, Payment, and Cancellations The View Details

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

programs for employees whatsoever, so employers need to catch up,” Whillans says. Companies with strong recognition programs enjoy increased productivity, lower job turnover, and greater returns on... View Details

Keywords: by Dina Gerdeman

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HBS - The year in Review

students, and staff displayed the resilience, flexibility, and innovative spirit that have become our hallmark in these challenging times. Students Arrive More than 9,700 applicants sought a place in the MBA Program and nearly 1,000... View Details

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

from prison, but within three years, two-thirds are rearrested and more than half end up in prison again. Research shows education can change the recidivism game. Incarcerated people who participate in education programs are half as... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

November 2011
Case

Lowell General Physician Hospital Organization

By: Richard M.J. Bohmer and Natalie Kindred

This case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar... View Details

Keywords: Cost Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts

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Leadership Initiative - Leadership

strategic priorities, including applied research, new executive course development, and key convenings with stakeholders in the leadership development space. Her insights from the LI inform her service on non-profit boards, allowing her... View Details

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For Alumni - Doctoral

For Alumni For Alumni HBS is recognized as a leader in educating faculty—renowned researchers and educators who are firmly grounded in both theory and practice—for business schools and universities across the country and around the global. Stay In Touch Alumni Career... View Details

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Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

their ability to serve the complex and interrelated needs of each patient over the full cycle of care. The greatest improvements in health care outcomes and efficiency will come from sustained, team-based focus on a carefully defined set of medically integrated View Details

October 1988 (Revised March 1989)
Case

Florida Power Light Quality Improvement (QI) Story Exercise (A)

Florida Power and Light (FPL) has developed a widely acclaimed quality improvement program (QIP). This exercise leads the students through the process that a division of FPL utilized in an attempt to "improve service." Specifically, the process requires students to... View Details

Keywords: Quality; Service Delivery; Performance Improvement; Business Processes; Utilities Industry; Florida

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Policies, Rules & Guidelines | About

sessions. This policy pertains to all program or course activities taking place in a classroom or other academic setting, including, for example, discussion or project groups, work at project sites, and doctoral dissertation defenses.... View Details

Program

OPM Renew

Summary Whether you attended the Owner/President Management (OPM) program at Harvard Business School last year or many years ago, the excitement of learning and growing at HBS—and collaborating and networking with other entrepreneurial... View Details

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Online Business Courses & Certifications | HBS Online

multi-course credential programs 7 Courses Credential of Leadership, Impact, and Management in Business (CLIMB) CLIMB enables new and experienced leaders to ignite their careers with a combination of vital and forward-looking business... View Details

23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

verify ownership—and potentially exchange it—NFTs enable markets to emerge. NFTs have enabled trade in digital images and media files (such as those Ape images we mentioned), as well as new business models around everything from rewards View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services; Financial Services

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Research - Global

customized soil nutrient management advisory service in India. As a methodological contribution, we examine whether and in which settings satellite measurements may be effective at estimating both agricultural yields and treatment... June... View Details

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Entrepreneurship - Faculty & Research

100 artists and designers to present 87 art exhibitions and 1,826 public programs to over 1.8 million visitors, including many important leaders from all over the world. Given the context of the economic and political environment in the... View Details

Publications