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Publications

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  • 01 Jun 2024
  • News

The Exchange: Chance Encounters

Assistant Professor Maria Roche and Associate Professor Andy Wu; image by John Ritter Late one day in the fall of 2021, as she was packing up to head home, Assistant Professor Maria Roche bumped into Andy Wu, a colleague in the Strategy Unit whose office is next to... View Details
Keywords: Jen McFarland Flint
  • 28 Apr 2015
  • First Look

First Look: April 28

from CEOs to frontline workers commits preventable mistakes-for example, underestimating how long it will take to finish a project or focusing too much on information that supports their current view. It is extraordinarily difficult to... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

substantial variation in management practices across organizations in every country and every sector, mirroring the heterogeneity in the spread of performance in these sectors. One factor linked to this variation is ownership. Government,... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2012
  • First Look

First Look: January 10

also find substantial variation in management practices across organizations in every country and every sector, mirroring the heterogeneity in the spread of performance in these sectors. One factor linked to this variation is ownership.... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2010
  • First Look

First Look: March 23

globalization from the 19th century until the present day. The performance of specific multinationals depended on the extent to which their internal capabilities enabled them to respond to these external opportunities and threats.... View Details
Keywords: Martha Lagace
  • 01 Dec 2007
  • News

How Business Schools Lost Their Way

management itself, the times seem ripe for reopening the question of what exactly this institution is for, what functions we as a society want it to perform, and how well it is performing them. Great Depression Rekindles the Drive for... View Details
Keywords: Roger Thompson; Abraham Zaleznik; Business Schools & Computer & Management Training; Educational Services
  • 13 Nov 2012
  • First Look

First Look: November 13

overall quality of a country as a place to do business. The focus on output per potential worker, a broader measure of national productivity than output per current worker, reflects the dual role of workforce participation and output per View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

chairman and CEO of Morgan Stanley as a result of poor performance and cultural problems, as well as his relationship to the board of directors. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=405105... View Details
Keywords: Sean Silverthorne
  • Web

Past Projects | Social Enterprise | Harvard Business School

Arts Focus: Arts Funding Team: Victoria Sung Description: Over the fall term, I worked with Lincoln Center for the Performing Arts to conceptualize and create a prototype for Lincoln Center Global Perspectives, an annual publication that... View Details
  • 14 Jan 2014
  • First Look

First Look: January 14

workers with increased skilled immigrant employment by firm. Employment expansion is greater for younger natives than their older counterparts, and departure rates for older workers appear higher for those... View Details
Keywords: Sean Silverthorne
  • 01 Jun 1996
  • News

Keepers of the Flame

which all 88,000 workers are new, many are temporary, and half are volunteers, an entity that has no preexisting procedures and methods, no institutional memory, no long-term viewpoint, no established corporate culture, and, by... View Details
Keywords: Garry Emmons
  • 01 Sep 2014
  • News

Groundwork

In the foreground of this fall 1926 photo, workers construct the Weeks Bridge; in the distance, the HBS campus takes shape (Harvard University Property Information Resource Center) Except for the brief reign of commencement mortarboards,... View Details
Keywords: Deborah Blagg; George F. Baker III; real estate; Tata Hall; Educational Services; Real Estate
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers rely on temporary workers during the holiday season, so training and managing frontline staff becomes essential. Finally, retail executives should be highly focused on customer service. Consumers who shop in person will likely... View Details
Keywords: by Danielle Kost; Retail
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

forthcoming Compensation & Benefits Review The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World By: Landry, Anais Thibault, and A.V. Whillans... View Details
Keywords: Dina Gerdeman
  • 01 Jun 1999
  • News

Where Main Street Meets Wall Street

workers into capitalists, and Americans-historically passbook savers-into a nation of investors. "For the general public," notes John J. Brennan (MBA '80), chairman and CEO of the Vanguard Group, one of America's largest mutual fund... View Details
Keywords: Garry Emmons
  • 31 May 2016
  • First Look

May 31, 2016

effects on participation. Overall, these results are consistent with workers having multiple underlying motivations to contribute to public goods inside the organization consisting of a combination of pecuniary and altruistic incentives... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

over time turn even blue-collar workers into capitalists, and Americans-historically passbook savers-into a nation of investors. "For the general public," notes John J. Brennan (MBA '80), chairman and CEO of the Vanguard Group,... View Details
Keywords: by Garry Emmons; Financial Services
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings, however, View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

Sendhil Mullainathan Abstract—Economists have become increasingly interested in studying the nature of production functions in social policy applications, with the goal of improving productivity. Traditionally, models have assumed workers... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it possible to evaluate the reasonableness of manager's View Details
Keywords: Sean Silverthorne