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Show Results For

  • All HBS Web  (1,780)
    • People  (3)
    • News  (578)
    • Research  (756)
    • Events  (8)
    • Multimedia  (18)
  • Faculty Publications  (382)
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  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

remarkable transformation of both the economic performance and the social institution. Gooding oversaw a rise in revenues from £1 billion to more than £5 billion, and she and her team worked to reconfigure the business portfolio. When she arrived, BUPA was a provider... View Details
Keywords: by Martha Lagace
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

When health insurer Cigna Corp. appeared in front of a judge for allegedly misleading shareholders on Medicare regulations this spring, plaintiffs thought they had a strong case. After all, Cigna had... View Details
Keywords: by Michael Blanding
  • 22 Mar 2016
  • First Look

March 22, 2016

Vaccinations Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and insights from... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

governments rely on honest reporting. Proof of honest intent is typically provided through signature at the end of the document, e.g., tax returns or insurance policy forms. Still, people sometimes cheat to advance their financial... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

speak. The net result is that consumers are more likely to consume when a price is vivid and fresh than when it is obscured or distant. In the case of a health club, this means that members are more likely to go to the gym right after... View Details
Keywords: by Manda Mahoney
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

company is concerned with more than making money. Mark Bertolini, chairman, CEO, and president of health insurer Aetna, pointed to his own experience in social media, recalling a note he received from a... View Details
Keywords: by Dina Gerdeman
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

authors caution that results would undoubtedly differ from one group of customers and one product or service to another.] It brings to mind marketing campaigns in the United States for Progressive’s insurance products, in which the... View Details
Keywords: by James Heskett
  • 11 Dec 2020
  • Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

established, are perceived safer during the crisis, and suddenly have a unique advantage in terms of attracting talent.” Bernstein teamed up with Richard R. Townsend from the University of California San Diego and Ting Xu from the View Details
Keywords: by Rachel Layne
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

deaths due to severe smog (estimated between 3,000 to more recently 10,000 in London between December 1952 and March 1953) now officially acknowledged and seemingly routine in China today as well as coal burning's lingering cardiovascular and lung disease impacts that... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

As Administrator of the Small Business Administration (SBA), Karen Mills spent four years as part of President Barack Obama's senior economic team and a member of his Cabinet, specifically focused on the health and growth of America's... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic... View Details
Keywords: Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

that owns 53 Planet Fitness Health Clubs, has to choose: continue in private equity or shift his career to managing and growing the health clubs. An African-American graduate of Princeton View Details
Keywords: Dina Gerdeman
  • 16 Oct 2012
  • First Look

First Look: October 16

Oxford University Press, 2012 Abstract The concept of insurance was introduced to China in the early nineteenth century by Westerners trading in Guangzhou and practised essentially among them. We argue that... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

2017 Annual Review of Economics Agricultural Insurance and Economic Development By: Cole, Shawn A., and Wentao Xiong Abstract—This article provides a review of recent research on agricultural insurance (AI)... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

creating "a modern version of alchemy," turning packages of poorly-rated mortgages into triple-A-rated collateral debt obligations, complete with supposed insurance against risk. The problem was that even financial experts... View Details
Keywords: by Jim Heskett
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

apply for a business loan they’re left in the dark. Lack of universal disclosure in business lending is particularly worrisome amidst the rise of online lending as loans originated online can bear high price tags, with annual percentage... View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

federal laws to monitor competitive practices. Ultimately, her vision for American capitalism bridged a populist preference for proprietary ownership and a progressive impulse toward the modern regulatory state.” Currently, Sawyer is working on a book on the topic,... View Details
Keywords: by Dina Gerdeman; Health; Health; Health
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

moving to a 35-hour work week. But productivity doesn't seem to have suffered. And France's economy is second in health in Europe only to Germany, although some would argue that at the moment that is faint praise. In the US, the work... View Details
Keywords: by James Heskett; Financial Services
  • 02 Sep 2019
  • What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

have flattened significantly. The Ohio State University is located in Columbus, Ohio, one of the most rapidly developing major cities in the US. In addition to the University, Columbus is home to the Ohio state capitol as well as major... View Details
Keywords: by James Heskett; Service
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

and studied the performance of the algorithms with Kirk Bansak, an assistant professor at the University of California at Berkeley. The work builds from their partnership with the Immigration Policy Lab at Stanford University, which uses... View Details
Keywords: by Ben Rand; Technology; Information Technology
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