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  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

decades. Whether you adopt the one-leader model for your own family enterprise, as RBS has done, or whether you build a team of leaders, you still need to design, structure, and allocate all the necessary leadership roles. Why? Because... View Details
Keywords: by John A. Davis
  • April 2024
  • Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud
When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details
Keywords: Transformation; Talent and Talent Management; Innovation Strategy; Leading Change; Goals and Objectives; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Identity; Motivation and Incentives; Corporate Strategy; Diversification; Value Creation; Mission and Purpose; Valuation; Manufacturing Industry; Rubber Industry; Transportation Industry; Europe; France
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Joly, Hubert, Nitin Nohria, and Emilie Billaud. "Michelin in Motion: Putting Purpose to Work." Harvard Business School Case 324-127, April 2024.
  • April 1994 (Revised January 1995)
  • Case

StarKist (A)

By: Richard H.K. Vietor and Forest L. Reinhardt
Set in April 1990, this case focuses on H.J. Heinz and its subsidiary, StarKist, the largest producer of canned tuna in the United States. During the 1980s, the public became increasingly concerned about tuna fishing practices that killed dolphins. StarKist was the... View Details
Keywords: Business Subsidiaries; Decision Choices and Conditions; Laws and Statutes; Management Teams; Brands and Branding; Environmental Sustainability; Competition; Mexico; United States
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Vietor, Richard H.K., and Forest L. Reinhardt. "StarKist (A)." Harvard Business School Case 794-128, April 1994. (Revised January 1995.)
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication internally and externally; and a... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 04 Feb 2014
  • First Look

First Look: February 4

necessary for eliciting effort from those affecting the quality of interdependent teamwork. We consider the role of incentives versus social processes in catalyzing collaboration. We test our hypotheses using a unique data set of 260... View Details
Keywords: Sean Silverthlorne
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

meetings and Teams chats. The researchers were not given access to the contents of the emails, meetings, and chats, only their frequency rates within organizations and the communication patterns they revealed. The sheer size and scope of... View Details
Keywords: by Jay Fitzgerald
  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
  • 02 Apr 2021
  • Research & Ideas

Salary Negotiations: A Catch-22 for Women

executives. Members of the group negotiated in groups of two: 43 percent of the pairs included a woman and a man, 43 percent were only men, and 14 percent were only women. The research team randomly assigned some participants—both women... View Details
Keywords: by Kristen Senz
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

millions of African farmers and their families achieve food security and lift themselves out of poverty. By 2008, AGRA had assembled a strong leadership team and had funded numerous small projects ranging from seed development to... View Details
Keywords: Martha Lagace
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 16 Mar 2010
  • First Look

First Look: March 16

authority. This three-level structure closely parallels that of all organized team sports. The play on the field is like the markets of capitalism, and the actions of the players are regulated by referees who enforce a set of rules... View Details
Keywords: Martha Lagace
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

success—strategies that could be applied in a variety of business departments. 1. Managers must assume a new professional identity. It’s crucial for managers to acknowledge they are shedding one professional identity to take on a new role with more of a focus on their... View Details
Keywords: by Dina Gerdeman
  • March 1996
  • Case

Ernst & Young United Kingdom (A) (Abridged)

By: John J. Gabarro and Samantha Graff
Intended to be a robust example of the challenges encountered during the early stages of a large-scale organizational transformation effort in a professional service firm. Describes a massive change program initiated and led by the new managing partner along with a... View Details
Keywords: Change Management; Leading Change; Management Teams; Organizational Change and Adaptation; Restructuring; Problems and Challenges; United Kingdom; London
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Gabarro, John J., and Samantha Graff. "Ernst & Young United Kingdom (A) (Abridged)." Harvard Business School Case 496-049, March 1996.
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

status and manage tricky processes under pressure. For example, how to get a timely board resolution to temporarily tap into personal funds to make payroll during the SVB situation could translate into how to fast-track a decision on how... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

organizational units, one for law enforcement and one for domestic intelligence, seeking what scholars call “structural ambidexterity.” Two, the FBI could have pursued “contextual ambidexterity” wherein senior management establishes simultaneous structures and View Details
Keywords: by Carmen Nobel
  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior.... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

before we fully embrace the new beginning. Think of it as that time between how you associate yourself with “we.” When you stop saying “at my last company, we ” but you have yet to associate yourself with the “we” of your new role and still refer to your new View Details
Keywords: by Julia Austin
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

organization's management team can do is be transparent (and) persistently continue open conversation and not expect to be perfect." Karl Hunrick suggested that we need to employ more managers willing to take risk, because... View Details
Keywords: by James Heskett
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

"waterfall" method in which each step of the process is completed in turn by a separate worker. By sharing mistakes across the process, the customer and project team members benefit individually... View Details
Keywords: by Julia Hanna; Computer
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

behavioral indicator of liking. We trained a natural language processing algorithm as a “follow-up question detector” that we applied to our speed-dating data (and can be applied to any text data to more deeply understand question-asking... View Details
Keywords: Sean Silverthorne
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