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- All HBS Web
(1,120)
- News (220)
- Research (730)
- Multimedia (3)
- Faculty Publications (158)
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- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details
Keywords: by James Heskett
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
many carriers may have to develop a fundamentally different business model—the commercial segment model is not viable for the public exchanges.” INGREDIENTS FOR SUCCESS From consumers: Consumers need to learn how to make smarter choices... View Details
- 16 Dec 2014
- First Look
First Look: December 16
IEEE Security & Privacy Accountable? The Problems and Solutions of Online Ad Optimization By: Edelman, Benjamin G. Abstract—Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does... View Details
Keywords: Martha Lagace
- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
ride out of town. "The question is, can Russia demonstrate that it has the planning and operational expertise to run the Games—especially with venues so spread out?" asks Greyser. Secondly, Russia will be measured by the View Details
- 30 Mar 2015
- Research & Ideas
Managing the Family Business: Preparing to Sell
and support new family wealth creators for future generations. The family has been the foundation of your success, and it always will be. Remember, businesses come and go, but business families can last for generations. Maintaining family momentum and growing family... View Details
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
successful viral advertising requires four key steps: attracting viewers' attention, retaining that attention, getting viewers to share the ad with others, and persuading viewers. "The issue is that some content is better at the first... View Details
- 30 Apr 2013
- First Look
First Look: April 30
a road map that will enable you to defy conventional wisdom, resist peer pressure, and carve out a path that fits your unique skills and passions? Harvard Business School's Robert Steven Kaplan, leadership expert and author of the highly View Details
Keywords: Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details
Keywords: by Bill George
- 10 Nov 2009
- First Look
First Look: Nov. 10
bundles (albums) to cherry-picking their favorite components (songs) on those bundles. The number of items included in a bundle (a measure of its "objective" value) does not emerge as a significant moderator of this effect.... View Details
Keywords: Martha Lagace
- 30 Jan 2007
- First Look
First Look: January 30, 2007
disclosure of problem information to a large group of outside solvers is an effective means of solving scientific problems. The approach solved one-third of a sample of problems that large and well-known R&D-intensive firms had been unsuccessful in solving... View Details
Keywords: Martha Lagace
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details
Keywords: Sean Silverthorne
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
front of the pump instead of paying in slower, more conventional ways, did 2.7 million people sign up for the program and increase their loyalty to Mobil by one extra visit to the pump per month? The explanation was the saving of one to several minutes per visit. The... View Details
Keywords: by James Heskett
- 24 Feb 2009
- First Look
First Look: February 24, 2009
not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance.... View Details
Keywords: Martha Lagace
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—This paper builds on the analysis in Akcigit et al. (2017) by using U.S. patent and Census data to examine macro- and micro-level aspects of the relationship between immigration and... View Details
Keywords: Carmen Nobel
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
the right appears to be more of a square than the one on the left, which looks longer and skinnier. Why bother taking out a ruler to measure the dimensions, since the difference is obvious? If this is what you think, you're wrong. Your... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
temporary." Dr. B. V. Krishnamurthy picks up this theme by commenting "to argue that Europe might be snatching the lead in management is a little far-fetched. When one looks at the very successful organizations anywhere in the... View Details
Keywords: by James Heskett
- 07 Nov 2005
- Research & Ideas
Exit Interview: HBS Dean Kim Clark
successful $500 million capital campaign that included the opening of the Spangler and Rock Centers, the construction of Hawes Hall, and the renovation of Baker Library. Shortly before his departure from Soldiers Field, Clark shared some... View Details
Keywords: by HBS Alumni Bulletin Staff
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
allows a company and its board to monitor themselves against predetermined objectives and targeted measures. Among the questions asked to measure board effectiveness: Are the meetings engaging and interactive? Rather than being passive... View Details
Keywords: by Robert S. Kaplan
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
high at that outlet, while the Boston store might stock relatively few items in this category because demand is lower there. Why don't more retailers customize their inventories? The answer, as we explain later on, lies in slow supply chains, inadequate or inaccurate... View Details