Structural Model - Publications - Faculty & Research

June 2018
Teaching Note

Zurich Insurance

By: Boris Groysberg, David Lane and Joni Coughlin

This teaching note addresses six cases in the Zurich Insurance series, the overview case (HBS No. 417-035) and five cases focused on particular change efforts (HBS Nos. 417-036 through 417-040).
Zurich Insurance was undergoing organizational change after... View Details

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09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the importance of “achieving a balcony perspective” in structuring a communication plan. They advise stepping back from a situation—getting on the balcony—to get “a clearer view of reality and some perspective on the bigger picture by... View Details

Keywords: by Boris Groysberg and Sarah Abbott

26 Jan 2015
Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

Mortality and Health Costs in the United States, written with Stanford business professors Jeffrey Pfeffer and Stefanos A. Zenios. Goh specializes in developing complex mathematical models that can aid decision making, especially in the... View Details

Keywords: by Michael Blanding; Health

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

possible to set expectations on what makes a good hire at your company (even if the hiring managers are experienced) and serve as a role model to managers who will eventually do this themselves. If you are new to hiring, get help from... View Details

Keywords: by Julia Austin

22 Feb 2018
Book

The New History of American Capitalism

taking the subject as given, they explore it as politically constituted. If “the market” is neither a discrete phenomenon nor marginal to human experience, then basic structures of governance become important. Rather than assuming that... View Details

Keywords: Manufacturing

02 Feb 2010
First Look

First Look: Feb. 2

interdependent system components. (The hypothesis claims a correspondence between organizational structure and technical architecture, but allows causality to flow in either direction.) Scholars in a range of disciplines have argued that... View Details

Keywords: Martha Lagace

25 Aug 2022
News

Understanding the Digital, Data, and Design Institute at Harvard

which senior executives identify as one of their top priorities, along with climate change and diversity, equity, and inclusion. REINVENTING THE FUTURE OF BUSINESS READ MORE STORIES REINVENTING THE FUTURE OF BUSINESS READ MORE STORIES Based at HBS, the Institute offers... View Details

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

the profits come from the other side. Can you give an example or two and explain why these markets are structured like this? A: Dating clubs usually charge only the men, and credit card companies make their revenues mostly from merchants... View Details

Keywords: by Sean Silverthorne; Technology

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

teams to win, but also to lay odds for other punters to back. This business model allows punters to cut out the middleman of the bookmaker and leads to a much more efficient two-sided market. Betfair.com's domination of the betting... View Details

Keywords: Sean Silverthorne

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

pragmatic technocrat; Grove the disciplined engineer; and Jobs the visionary perfectionist—their companies had unique business models and filled very different niches in the technology value chain. 5 Key Strategies As they examined what... View Details

Keywords: by Michael Blanding; Computer

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

prescriptive guidance for how we can facilitate the selection of should choices: structure these choices so that they are binding and implemented in the more distant future. This research is in our working paper "Future Lock-in: Or,... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

successful women. Zia Mody, a founding and senior partner of law firm AZB & Partners, suggests it’s not enough to just bring women into the organization; mentors must actively guide their growth. For example, her firm has a structured... View Details

Keywords: by Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit. This case presents the structure of these payment methods, focusing on... View Details

Keywords: Martha Lagace

17 Mar 2015
First Look

First Look: March 17

Publications March 2015 Journal of Financial Economics Banks as Patient Fixed-Income Investors By: Hanson, Samuel G., Andrei Shleifer, Jeremy C. Stein, and Robert W. Vishny Abstract—We examine the business model of traditional... View Details

Keywords: Sean Silverthorne

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

The dot-com boom of the 1990s had changed the rules of business forever, it seemed; all you needed was a sexy IPO, cold nerve, and the magic carpet of momentum trading. But even as entrepreneurs and venture capitalists were dismissing traditional business View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

styles." Sure, Knight's older-generation, throw-the-chair leadership style has gone out of favor, but a disciplined, top-down approach can still be effective in particular situations. Some employees work better when structure is... View Details

Keywords: by Sean Silverthorne; Sports

April 2020 (Revised February 2023)
Case

GitLab and the Future of All-Remote Work (A)

By: Prithwiraj Choudhury and Emma Salomon

GitLab is arguably one of the world’s largest “all-remote” companies. Started in 2011 and with more than 1,000 employees at present, it has no physical offices and all employees, including the entire C-Suite, work remotely from all parts of the world. The case... View Details

Keywords: Remote Work; Internet and the Web; Technology Adoption; Value Creation; Business Model; Organizational Structure

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08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales... View Details

Keywords: by Carmen Nobel

Web

Advisory Board - Entrepreneurship

entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer... View Details

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

adaptation in this specific setting combined with a look at the broader implications that new technologies have for management at a time when the competitive imperative of innovation is leaving virtually no business untouched. The model... View Details

Keywords: by Hilah Geer

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