Publications

26 Jul 2004
Research & Ideas

A Better Way to Negotiate: Backward

best we could. But … we were absolutely convinced of the strategic merits.… Why the secrecy? Think of Sweden. Its industrial jewel, Asea—a 100-year-old company that had built much of the country's infrastructure—was moving its... View Details

Keywords: by James K. Sebenius

08 Dec 2003
Research & Ideas

Is That Really Your Best Offer?

never have a perfect image of his or her thoughts and feelings. In light of the strategic incentives to mask intentions in negotiation, the picture can be especially cloudy. Whatever impressions we form at the bargaining table should... View Details

Keywords: by Michael Wheeler

19 Sep 2006
First Look

First Look: September 19, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806063 Sharp Corp. 2004 Harvard Business School Case 706-508 Presents the performance of Sharp Corp. in 2004. Illustrates Sharp's continuing leadership in the high end LCD... View Details

Keywords: Sean Silverthorne

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

highlights, is difficult to change overnight However, it can be expedited with the right leader at the helm who demonstrates the will, the attitude, and the passion for change.” Moses Moshe Kaisara added, “The leadership sets the pace of... View Details

Keywords: by James Heskett

March 2008 (Revised March 2009)
Case

Purolator Courier Ltd.

By: Rajiv Lal and Catherine Ross

On a fall day in September 2003, Robert Swanborough made his way down a thickly carpeted hallway in Purolator's headquarters in Toronto, Canada, toward a meeting with his two deputies. Several months earlier, Swanborough, then vice-president of Marketing, had been... View Details

Keywords: Conferences; Customer Focus and Relationships; Leading Change; Marketing Strategy; Performance Effectiveness; Strategic Planning; Research; Segmentation; Canada

29 Jan 2019
First Look

New Research and Ideas, January 29, 2019

opportunities and elicit strategic responses by focal firms. We develop theory and provide empirical evidence of how innovative activity changes in response to product recalls in the U.S. medical device industry. Focal firm recalls slow... View Details

Keywords: Dina Gerdeman

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

and the strategic space. "When every major national academy and every major scientific peer-reviewed paper suggests that there's a significant risk to doing nothing, to me investing in sustainable ways is a calculated risk calculation... View Details

Keywords: by Carmen Nobel; Energy; Utilities

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

Martin when a long-term strategic plan was put in place that called for the company to distribute its products through more than 100,000 locations of various kinds. The 25-fold increase in the number of distribution points called for more... View Details

Keywords: by James Heskett; Retail

July 2010 (Revised November 2011)
Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India

08 May 2006
Lessons from the Classroom

Writing the Case for Public School Reform

The state of public education in the United States is a perennial hot-button topic, with rhetoric often outpacing any real sense of progress. The Public Education Leadership Project (PELP), a 2003 joint initiative of HBS and Harvard's... View Details

Keywords: by Julia Hanna; Education

November 2017 (Revised November 2021)
Case

Irene Rosenfeld at Mondelēz International: Crafting a Corporate Strategy

By: Raffaella Sadun, David J. Collis, Amram Migdal and Kerry Herman

The case focuses on Irene Rosenfeld’s tenure as CEO of the global snack food company Mondelēz International. Beginning in 2006, she had led the company through many acquisitions, including France’s LU Biscuit and British confectionery company Cadbury, before, in 2012,... View Details

December 2009 (Revised January 2010)
Case

Managing Talent at Bertelsmann AG (A)

By: Boris Groysberg, Nitin Nohria, Mark Maletz and Kerry Herman

Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early... View Details

Keywords: Talent and Talent Management; Recruitment; Retention; Selection and Staffing; Leadership Development; Strategic Planning; Competitive Advantage; Media and Broadcasting Industry; Germany