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  • 08 Jul 2014
  • First Look

First Look: July 8

Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing... View Details
Keywords: Carmen Nobel
  • 18 Feb 2014
  • First Look

First Look: February 18

simply the calm before the storm? Purchase this case: http://hbr.org/product/vodafone-in-japan-a/an/711464-PDF-ENG Harvard Business School Case 711-469 Vodafone in Japan (B) By 2005, Vodafone Group was losing its footing in the View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

investing. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212068-PDF-ENG Intel: Exploring Market Opportunities in Water Robert G. Eccles, Amy C. Edmondson, George Serafeim, and Sarah E. FarrellHarvard Business School Case 412-100 Seeking to move beyond... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

express inconsistent beliefs about the product suitable from them, and mention they have received advice from another seller of insurance, they are more likely to receive suitable advice. Agents provide better advice to more sophisticated... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

the sophisticated human resource levers his predecessors left him. Immelt questions whether the changes in place will foster the development of the next generation of GE growth leaders. Purchase this case:... View Details
Keywords: Martha Lagace
  • 01 Apr 1996
  • News

Technology for Learning's Sake

me to manipulate the data," he notes. "But as we get more sophisticated with the technology, it will all straighten itself out." Hands-On Decision Making Long viewed as an essential aspect of managerial education at HBS, field-based... View Details
Keywords: by Deborah Blagg; photo by David Zadig
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

are managed by sophisticated real-time information systems; colleagues working 12 time zones apart can see and hear each other as they work at their desks—or in airport lounges on opposite sides of the planet. Publications, like this one,... View Details
Keywords: by Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

thousand large retailers, primarily in the U.S. and Europe. It basically does the supply-chain job faster and more accurately with the aid of a sophisticated information system than anyone else. Purchase this case:... View Details
Keywords: Martha Lagace
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

the future. Told through the experiences of CXOs at billion-dollar companies, star start-ups, and non-profits from around the world, the book chronicles the ups and downs of sophisticated organizations as they navigated the COVID-19... View Details
  • 01 Dec 2013
  • News

Curing Health Care

pay-for-performance arrangements. But the administrative muscle and know-how required to successfully execute against such integrated models is daunting for even the most sophisticated of hospitals, requiring a radically different... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 06 Mar 2012
  • First Look

First Look: March 6

environment, there are hopeful signs that sophisticated management teams are reevaluating their rush offshore and, in some instances, are moving high-end mobile activities back to the United States. Read the article:... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

support the R&D and scale necessary to enter such sophisticated capital-intensive industries. There were no firms with the deep technological roots or the skill base to even begin. Yet government planners recognized the challenges of... View Details
Keywords: Martha Lagace
  • 29 Apr 2014
  • First Look

First Look: April 29

sophisticated KGB counterpart. To recruit Allyn to secretly work for the KGB, the agent tries many approaches: barely veiled threats, offers of money, and the promise of high-level access and Soviet documents that would enable Allyn over... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

it articulated a set of foundational concepts. As early as 1900, some firms chose to differentiate their products in order to do a better job of satisfying customers' diverse needs. In subsequent years, the marketing discipline developed increasingly View Details
Keywords: Martha Lagace
  • 04 Dec 2012
  • First Look

First Look: December 4

both coercive options and upside potential, as international negotiators have often done, works against this integrated strategy. If this approach opens a zone of possible agreement, sophisticated negotiation will be key to reaching a... View Details
Keywords: Carmen Nobel
  • 19 May 2009
  • First Look

First Look: May 19, 2009

sophisticated set of financial incentives that are applied to both administrative and clinical staff. The case allows students to evaluate the strengths and weaknesses of financial incentives in clinical medicine. Purchase this case:... View Details
Keywords: Martha Lagace
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

delivering reams of sophisticated real-time financial information and analysis to customers through a unique computer terminal called a "Bloomberg." Currently, more than 65,000 "Bloombergs" - the company builds the hardware and creates... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • Web

Print View - Course Catalog

exam. Revised : This course serves both as a sophisticated follow-on to basic negotiation courses and/or as a self-contained negotiation course taught at an advanced level with a heavy emphasis on handling challenging real-world cases.... View Details
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

to get financially sophisticated people out of the system.' The worst is to say 'financial engineer.' I suggest it's just the opposite. The problem, in part, is that senior managers, regulatory overseers, and members of boards of these... View Details
Keywords: by Martha Lagace; Financial Services
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

sophisticated safeguards such as an independent ethics committee and a "whistle blower" system for employees concerned with the company's practices. In less than two decades, Sydney IVF grew from just four employees to over 200,... View Details
Keywords: Martha Lagace