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Show Results For
- All HBS Web
(973)
- News (197)
- Research (651)
- Events (7)
- Multimedia (5)
- Faculty Publications (309)
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- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
B2B supplier exchange. 88 This new service was named Covisint. Issues have plagued Covisint since its inception. First, the Federal Trade Commission worried that the joint venture may lead to "...unlawful price signaling or... View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
increase worker productivity (piece-rate pay), but also find that this negative relationship is attenuated by organizational legalization and worker participation structures. These findings challenge existing theories of decoupling by showing how these organizational... View Details
Keywords: Sean Silverthorne
- 30 Aug 2016
- First Look
August 30, 2016
technology: the desire to signal to others. We present a field experiment where participants can choose to give up money if they do not follow through with an action. When commitment choices are made public rather than kept private, we... View Details
Keywords: Carmen Nobel
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
of Verizon, created today's Verizon out of two big mergers, with Bell Atlantic and GTE. In both cases, Seidenberg took a step backward to the number two position, before eventually moving up to CEO again. This kind of signal from the top... View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
brokerage firm size and status, and recommendation boldness. The changes have a large and significant impact on the classification of trading signals and back-tests of three stylized facts: The profitability of trading signals, the... View Details
Keywords: Martha Lagace
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
learning processes by their nature involve facing failures—problems, mistakes—head on. The presence of problems or mistakes doesn't signal high performance to most people who might be watching. Some scholars go so far as to define... View Details
Keywords: by Sarah Jane Gilbert
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
forward. Ganesh Ramakrishnan commented that though there are many signals showing the need to repair old school capitalism, we have a long way to go. "We need the discourse to be expanded beyond simplistic dichotomies such as free... View Details
- 15 May 2012
- First Look
First Look: May 15
reaffirmed his commitment to these targets, sending a clear signal to Henkel employees and external stakeholders that excuses were no longer acceptable. Rorsted next introduced a new set of five company values-replacing the previous list... View Details
Keywords: Carmen Nobel
- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
is. Instant messaging is very important as a signal of the appetite for interactivity. It's grown from almost nothing in 1995, to an immense magnitude (hundreds of millions of accounts) ten years later. But it is not a very rich form of... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
liberating for women, but some of her strategies, such as wearing white coats in many advertisements designed to signal that she was scientifically qualified, can be used to support a more critical view of the beauty industry. Purchase... View Details
Keywords: Sean Silverthorne
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
but we do need one big win to come out of this collaboration. We need some kind of signal that makes the world notice that there’s something important going on between SEAS and Harvard Business School.” Related Reading Digital Initiative... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
of unprofitable customers, and dollars lost in unprofitable customer relationships. Such customer profitability metrics complement conventional customer success metrics, such as satisfaction, retention, and growth, to signal that customer... View Details
Keywords: by Sarah Jane Gilbert
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
"what-if" scenarios. Encouraging and incorporating dissent will signal to team members across the hierarchy that it is acceptable—even expected—to disagree. Similarly, teams can begin sessions by going around the table and soliciting... View Details
Keywords: by Sarah Jane Gilbert
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
as they must try to achieve two goals simultaneously: protecting their citizens by being directive, and punitive towards rule-breakers; and assembling and relying on the right knowledge to deal with this pandemic threat. This calls for ambidextrous leadership whereby... View Details
Keywords: by Dina Gerdeman
- 05 May 2015
- First Look
First Look: May 5
correlational and causal evidence that humblebragging has both global costs-reducing liking and perceived sincerity-and specific costs: it is even ineffective in signaling the specific trait that a person wants to promote. Moreover,... View Details
Keywords: Carmen Nobel
- 05 Apr 2011
- First Look
First Look: April 5
and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
in the quality of the work, no lost clients. Although employees were upset with the CEO they were still loyal to the organization, and they were still there. When people like Maverick's CEO are open to seeking feedback before there is any obvious View Details
Keywords: by Martha Lagace
- 31 Mar 2009
- First Look
First Look: March 31, 2009
ownership form signals the extent of institutional constraints and hence it is hypothesized that post-merger customer-mix changes will differ based on firm ownership form. Empirical analysis using data from public and private for-profit,... View Details
Keywords: Martha Lagace
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
hospital industry. We posit that mandatory nonfinancial performance measurement has an information effect and a referent performance effect. The information (referent performance) effect arises because the new performance signals induce... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
particularly useful for forecasting bond returns. We show that a significant decline in issuer quality is a more reliable signal of credit market overheating than rapid aggregate credit growth. We use these findings to investigate the... View Details
Keywords: Sean Silverthorne