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- Faculty Publications (232)
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- All HBS Web (950)
- Faculty Publications (232)
- 01 Mar 2005
- News
Answering the Call
associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed circuit boards, or sorting... View Details
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
extraordinary growth. When he joined Stanley Works, the company had emerged from a period of expansion and, with sales flattening, had to shift its focus to cost control, a type of expertise Trani lacked. Three years into his tenure, he... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
patterns of behavior, not the other way around," writes Harvard Business School professor Marco Iansiti, an expert on innovation, entrepreneurship, and operations. “The planning process we describe is going to surprise many... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
Hi-R-Me: Making Sales Calls This case study focuses on a professional services firm (“Performance Improvement Consulting”) and its sales calls on Hi-R-Me, a potential client. The case is supplemented by... View Details
Keywords: Dina Gerdeman
- 03 Feb 2015
- First Look
First Look: February 3
Atlantis' ultimate success. They hoped that rethinking the core values would help them unleash the full transformative potential of their vision and mission. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815073-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
- 23 Jan 2020
- News
Bringing Education Back Home
we attracted 180 students. By now we have over 1,200 students, from elementary school to college. “The way we modeled the school was about getting the students engaged in the learning process and discussing things, which was pretty much... View Details
Keywords: Educational Services
- 04 Feb 2025
- Blog Post
Leadership with Purpose: Redefining Success & Impact with Satpal Singh (SELP—India 4, 2019)
processes and frameworks, focusing instead on authenticity and the values that define impactful leadership. My career before HBS had been driven by extensive execution and deep functional expertise. I had been fortunate to work in various... View Details
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
who somehow have maintained enough detachment from the local traditions, ideologies, and shibboleths that they have retained the objectivity of an outsider," Bower writes. Think Anne Mulcahy, CEO of Xerox, who started out as a sales... View Details
- 01 Mar 2011
- News
Two Kinds of Green
to its current home in Durham, North Carolina, in 1993 and focused exclusively on personal care; by 1998, its product line included more than 100 items and annual sales exceeded $8 million. In 2003, Quimby (who had bought out Shavitz ten... View Details
- 06 Dec 2016
- First Look
December 6, 2016
internal processes that create sustained advantage. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51860 Assortment Rotation and the Value of Concealment By: Ferreira, Kris Johnson, and Joel Goh Abstract—Assortment... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
Planning Process with Minimal Effort by Tracy Morgan (MBA 1990) (North Star Strategies) Supreme Commander: MacArthur's Triumph in Japan by Mike Morris (MBA 1971) (HarperCollins) Morris combines political history, military biography, and... View Details
- January 2025
- Supplement
Go Mobile: Aligning District Managers and Store Teams (B)
By: Tatiana Sandino and Samuel Grad
In January 2025, Modi reflects on the past decade of Go Mobile and looks ahead to new growth strategies. View Details
- 01 Sep 2009
- News
E Ink’s Wild Ride
three MIT scientists founded E Ink in 1997. “I was the business guy,” says Wilcox, who over time has held senior leadership roles at the company in areas ranging from sales and marketing to finance to R&D. Twelve years later, the company... View Details
- 20 Dec 2016
- Research & Ideas
The 10 Most Popular 'Cold Call' Podcasts
Madam C.J. Walker helped invent what have become staples of our modern country and economy: national sales forces, corporate social responsibility, and, yes, even basic haircare. Orphaned at age 8, married at 14, and widowed at 20 with a... View Details
Keywords: Re: Multiple Faculty
- 23 Jan 2007
- First Look
First Look: January 23, 2007
plan. Store managers, following this change, directed less attention to the prevention of inventory shrinkage and more toward sales-generating activities and made different process choices within the store. We observed increases in the... View Details
Keywords: Martha Lagace
- 15 Feb 2023
- Blog Post
Creating Emerging Markets Sustainability Series - Closing the ‘Intention-Action’ Gap
users of palm derivatives) and consumers are prepared to reimburse for the additional cost incurred for the certification process or a premium for the CSPO (Certified Sustainable Palm Oil) product. One can argue and say that ensuring... View Details
- Profile
Georges F. Doriot
required his students to do extensive field work visiting companies in the Boston area in order to not just observe the process but meet the people making the decisions. Among his assignments was a group project to research and write... View Details
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
of him and his company. But eventually, when sales of his breakthrough, no-frills Model T began to flag because car buyers became interested in style, not just functionality, Ford refused to face facts. He denied that the world had moved... View Details
- 01 Jan 2005
- News
Rahul Bajaj, MBA 1964
facts of a situation and then how to analyze and make a decision. But even more important, this process requires you to think really hard. In my career, nothing has been more important than that." ADVICE TO CURRENT STUDENTS "Integrity and... View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and G.J. Fitzsimons Abstract—Gifts... View Details
Keywords: Sean Silverthorne