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- All HBS Web
(1,680)
- People (8)
- News (586)
- Research (675)
- Multimedia (4)
- Faculty Publications (128)
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- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
the dynamics of these types of markets, and to plan their business strategies accordingly." In this interview, Baldwin discusses the research and its implications for entrepreneurs who would like to become their own user innovators.... View Details
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
companies, where decision rights and incentives can be murky, and the effects of any given choice can be tough to pin down. So the authors chose a “lab rat” with fewer barriers to understanding—the venture capital industry. VC firms are... View Details
Keywords: Dina Gerdeman
- 04 Dec 2013
- Research & Ideas
The Fantastic Horizon: How to Invest in a New City
the nearest existing city, the hoped-for metropolis of King Abdullah Economic City (KAEC) is privately funded, privately managed, and privately developed by Emaar, The Economic City—a Tadawul-listed company focused primarily on planning... View Details
- 15 Dec 2015
- First Look
December 15, 2015
moving upmarket to challenge the industry leaders. They point out that Uber, commonly hailed as a disrupter, doesn’t actually fit the mold, and they explain that if managers don’t understand the nuances of disruption theory or apply its tenets correctly, they may not... View Details
Keywords: Carmen Nobel
- 15 May 2007
- First Look
First Look: May 15, 2007
orders placed for delivery tomorrow include more items for planned meals (as opposed to items for general stocking) than orders placed for delivery in the more distant future, and that groceries for planned... View Details
Keywords: Martha Lagace
- 14 Dec 2015
- Research & Ideas
Airbnb Hosts Discriminate Against African-American Guests
changing the way your browser shows the Airbnb site—telling your browser not to show certain text and images,” they write. “That isn’t quite what Airbnb intended, but it’s your computer, and it’s your right to configure it as you see... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
two questions. First, when (and why) should a company’s strategy be developed by its CEO versus by some outside analyst or other insider? Second, how does strategy interact with vision (in the sense of a strong belief about the right... View Details
Keywords: Sean Silverthorne
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
the uncertain world of their businesses on their own terms and plan accordingly. And it provides an opportunity for lenders to better understand the creditworthiness of their potential customers and provide lower lending costs as a... View Details
- 12 Oct 2006
- First Look
First Look: October 12, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806086 Comergent Technologies Inc.: Enterprise E-Commerce Harvard Business School Case 505-016 BP's IR director has begun a program to use information regarding external views of BP and the industry as part... View Details
Keywords: Sean Silverthorne
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
Late-arriving luggage proved to be a parable about customer service for Harvard Business School professor W. Earl Sasser. In this excerpted transcript from a new video CD presentation, Sasser discusses how a seemingly harmless budget trim upended an airline's View Details
Keywords: by W. Earl Sasser
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
was largely a formality. The CEO saw it differently. He felt that the company's advertising had become stale and that a makeover should start right away—and this would most likely mean hiring a new agency. He put the marketing campaign on... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
color accuracy and consistency. 8 E-Color offers server-based software called True Internet Color to increase the accuracy of colors depicted online. Recent reports suggest that Bloomingdales.com, Jcrew.com, and others plan to adopt True... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
in self-confidence, assessments of others, and behavior in a cooperative game. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55101 forthcoming Management Science Effects of a Tournament Incentive Plan Incorporating... View Details
Keywords: Dina Gerdeman
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
organization's frontlines and back offices. This new partnership with employees is reinforced with personal and team objectives linked to unit and corporate achievement, and, typically, with a new incentive plan that enables all employees... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 08 Nov 2016
- First Look
November 8, 2016
competition law and, where appropriate, suggest remedies to right the violations we uncover. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51875 2016 Transformational Change in Environmental and Natural Resource... View Details
Keywords: Sean Silverthorne
- 29 Apr 2008
- First Look
First Look: April 29, 2008
to the idea that Sales and Marketing should each play a role in each phase of the process from e-mail marketing solutions right through to the close. That is, they argue that the two functions are best integrated by encouraging them to... View Details
Keywords: Martha Lagace
- 03 Feb 2009
- First Look
First Look: February 3, 2009
to supermarket deli departments. In 2008, he was convinced that the time was right to make a big push in the fresh food area to satisfy consumers that were demanding more convenient, natural, good-tasting, and locally-grown foods. Taylor... View Details
Keywords: Martha Lagace
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
forces, but patterns over time and how markets move and customers buy. They may not know your specific market details or the intimate buying patterns of your target customer, but as Bob Mason, managing partner of Project11 says, “We often ask the View Details
Keywords: by Julia Austin
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at lower costs. And we will... View Details
Keywords: Re: Max H. Bazerman
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
tourism, and potentially resource extraction from places like the moon and asteroids. In many ways, those ideas seem very sci-fi. But technology is well-developed for several of them, and it’s more about finding the right business cases.... View Details