Reward - Publications - Faculty & Research

18 Oct 2018
Research & Ideas

How to Use Free Shipping as a Competitive Weapon

more counterintuitive, says Ngwe. According to his research, VIP shoppers were less sensitive to paying a higher shipping fee, presumably because their desire for the products was stronger. "Whereas online sellers might think of a shipping incentive as a View Details

Keywords: by Kristen Senz; Retail

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

"enthusiasm, technological wizardry, and unfettered thinking of the younger generations" may be just the tonic your company needs, so it would make sense to adopt the incentives and rewards most likely to help you attract and... View Details

Keywords: by Melissa Raffoni

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he didn't get the team by... View Details

Keywords: by Michael Wheeler

10 Feb 2003
Research & Ideas

Women at Work

said. "I worked my butt off." And it paid off. Continental hired her as a permanent, full-time financial analyst. She was thrilled; doing a job she found rewarding at the company she had always dreamed of working for. She met a... View Details

Keywords: by Wendy Guild

17 May 2011
First Look

First Look: May 17

which differ in many ways from industry standards. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111012-PDF-ENG Aman Resorts (B) Eugene Soltes and Aldo SesiaHarvard Business School Supplement 111-015 The (B) case describes how employees are View Details

Keywords: Sean Silverthorne

06 Aug 2013
First Look

First Look: August 6

not depend on self-selection (Studies 3 and 4) and it is not due to the accrual of undeserved financial rewards (Study 4). Cheating is associated with feelings of self-satisfaction, and the boost in positive affect from cheating persists... View Details

Keywords: Anna Secino

19 Sep 2012
Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

focus not just on financial rewards but on recognition as well. To that end, Lerner recommends that firms host innovation contests, wherein individuals or teams receive prizes for solving internal problems or creating new products—noting... View Details

Keywords: by Carmen Nobel

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

04 Oct 2016
First Look

October 4, 2016

in press Journal of Personality and Social Psychology Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others By: Rogers, T., R. Zeckhauser, F. Gino, M.I. Norton, and M. Schweitzer Abstract—Paltering is the... View Details

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

assembled an experienced staff during a highly volatile period for such start-ups itself seemed a milestone, and a symbol of the enterprises that might be imagined and attempted in an American economy with deep reserves of risk capital and the people willing to pursue... View Details

Keywords: by John S. Rosenberg

05 Dec 2013
Op-Ed

Encourage Breakthrough Health Care by Competing on Products Rather Than Patents

do with genes, molecular pathways, and targets should be made openly available, or at least not subject to exclusive licensing. Instead, we should encourage competition around the development of molecules that interfere with or enhance activity in these pathways, View Details

Keywords: by Richard G. Hamermesh; Biotechnology; Health

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants. Powerful channel members routinely... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

10 Sep 2018
Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

interplay. There were women in management, but they tended to be concentrated in the more routinized functions. And if you're in the more routinized functions, it's hard to break out, because you're not being rewarded for independent... View Details

Keywords: by Robin J. Ely

13 Oct 2010
First Look

First Look: October 13, 2010

traditional economic thought—which places self-interest as the guiding principle of human motivation—our findings suggest that the reward experienced from helping others may be deeply ingrained in human nature, emerging in diverse... View Details

Keywords: Sean Silverthorne

29 May 2001
Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

still worth my time? But while much is changing in business, a lot of the challenges still involve basic block-and-tackle work around product development, sales, and distribution. Also of major importance: hiring, training, motivating, and View Details

Keywords: by Sean Silverthorne

18 May 2015
Research & Ideas

Advertisers Get Serious About Playing With Their Brands

been a deliberate business for a long time. Now it's not so deliberate at all. We say, lighten up. The dead serious stuff doesn't work." 2. No risk, no result: The public enjoys playing with brands, so companies should decide if they want to invite this playful... View Details

Keywords: by Dina Gerdeman; Advertising

12 Oct 2011
Research & Ideas

Creating Online Ads We Want to Watch

it's just funny—evoking small moments of giggly joy, culminating in the big moment when everyone is rewarded with a beer bash. Teixeira notes that Budweiser has garnered similar surprise-inducing success by featuring barely censored... View Details

Keywords: by Carmen Nobel; Consumer Products

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55865 in press Behavioural Public Policy Invisible Inequality Leads to Punishing the Poor and Rewarding the Rich By: Hauser, Oliver P., Gordon T. Kraft-Todd, David Rand, Martin A. Nowak, and... View Details

Keywords: Dina Gerdeman

19 Dec 2005
Research & Ideas

Public Education Goes to School

usually creates a massive gap between what people know and are able to do, and what they are now expected to do. This creates the need to invest heavily in human capital. Given a longstanding culture that values egalitarianism and rewards... View Details

Keywords: by Mallory Stark; Education

30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

and incentives—whether organizations promoted and rewarded employees based on performance and tried to keep the best performers from quitting. To collect the data, the researchers hired teams of MBA students who could interview managers... View Details