Reputation Management - Publications - Faculty & Research

30 Apr 2019
News

Leading Schools That Change Lives

restoring the school’s fiscal health, but also its reputation for serving those with less. The urgency of the school’s financial problems gave Kennealey leverage to move quickly on some key initiatives while building relationships and... View Details

Keywords: Deborah Blagg; Educational Support Services; Educational Services

20 Feb 2013
News

Thanking Veterans Online

plant seeds that ultimately blossomed into his now rapidly growing young company. At a business event in Washington, D.C., a Microsoft marketing manager buttonholed Hall about the electronic ID card. Microsoft had tried offering free... View Details

Keywords: veterans; identity; Advertising, Public Relations, and Related Services; Professional Services; Retail Trade

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

placing children and good means of detecting any illegal baby selling. Most importantly, we could work much harder to ensure that home studies are completed—accurately and in depth—by reputable adoption agencies. Q: Moves toward... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

05 Dec 2005
Research & Ideas

VCs Survey Post-Bubble Opportunities

business." "The statistics are correct," said Raj Kapoor (HBS MBA '96), managing director at Mayfield, a venture capital firm based in Menlo Park, California. "It's an extremely hit-driven business that's becoming more... View Details

Keywords: by Julie Hanna; Financial Services

30 Jun 2015
First Look

First Look: June 30, 2015

Management Journal Monitoring Global Supply Chains By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Firms reliant on supply chains to manufacture their goods risk reputational harm if the... View Details

Keywords: Carmen Nobel

05 Feb 2007
Research & Ideas

Business and the Global Poor

more slowly have benefited from enlightened managers who take the view that a BOP venture's steep start-up costs are a long-term investment. Q: The case is made that companies in BOP markets can't just operate to make profits, they also... View Details

Keywords: by Sean Silverthorne

01 Jun 1996
News

Four Professors to Retire

Charles J. Christenson Chuck Christenson, the Royal Little Professor of Business Administration and a specialist in management control, has been a member of the HBS faculty for 39 years. Throughout his career, he has been an innovative... View Details

Keywords: Elaine Gottlieb and John Prestage

03 May 2021
What Do You Think?

Where Does CEO Activism Go From Here?

“Ensuring social cohesion in democracy is part of a CEO’s job of managing the strategic environment.” "When they identify with their corporations, do CEOs assume that they are representing them?" One question these events raise for us is... View Details

Keywords: by James Heskett

05 Apr 2011
First Look

First Look: April 5

nation has contributed importantly to the success. His challenge is to allocate resources among new areas to explore for petroleum and new sources of energy and to develop managers with the capability of leading those businesses in the... View Details

Keywords: Sean Silverthorne

16 Jul 2013
First Look

First Look: July 16

some promising young managers to lead them; locate them safely away from the established businesses-is a recipe for failure, according to the authors. Meanwhile, CEOs spend too much time on managing today's... View Details

Keywords: Anna Secino

03 Jul 2018
What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

customers, and others. How will it affect the way policy is formulated and the manner in which decisions are made? To what extent will it determine who is to be hired and who is to be engaged as a customer or supplier? Is it worth the potential payoff from establishing... View Details

Keywords: by James Heskett; Computer; Technology

30 Jul 2024
Blog Post

Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting

issue. What were you doing prior to HBS? What made you decide to go to HBS? Before HBS, I worked as an engineer at Ford Motor Company. I enjoyed working on projects and building things, but as I started charting out my career path, I realized that to become a senior... View Details

01 Feb 2001
News

Q&A - Dirty Money: Raymond Baker Explores the Free Market's Demimonde

as a means of moving tax-evading money across borders, I conducted a highly structured research project involving 550 business owners and managers in 12 countries. Later, when I came to the Brookings Institution, I traveled to 23... View Details

Keywords: Finance; Government

28 Jun 2024
News

Honoring Leadership in New York; PRIDE Alumni Share HBS Stories

New York Leadership Dinner Honors Leaders Challenging the Status Quo At its 55th Annual Leadership Dinner in May, the HBS Club of New York (HBSCNY) honored four leaders whose careers and contributions to the world embody this year’s theme, “Challenging the Status Quo.”... View Details

Keywords: Margie Kelley

20 Dec 2016
First Look

December 20, 2016

predicted ratings and rating adjustments. These results, however, weaken when incumbent rating agencies face increased competition from other rating agencies. Together, these findings suggest that credit rating agencies strategically adjust their ratings to limit their... View Details

Keywords: Carmen Nobel

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

decision by the Bush White House to provide more than $20 billion to GM, Chrysler, and their financial subsidiaries, the auto task force put together by President Obama managed a restructuring of both companies at a breathtaking pace.... View Details

Keywords: by Staff; Auto

January 2023
Case

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

By: Brian Trelstad, Pedro Levindo and Carla Larangeira

Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details

Citation

Educators

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

and with the record of prior negotiations, and probe the backgrounds and reputations of their counterparts. At the same time, they recognize that conventional preparation has limitations. Even the best-equipped negotiating team must cope... View Details

Keywords: by Michael Watkins

01 Jun 2007
News

Letters

he always remained open to a better idea if someone truly believed in it. I only had a few days before I would have to cancel my HBS trip. Knowing that Grove by reputation was, above all, a manufacturing maven, I called Professor Bob... View Details

20 Nov 2006
Research & Ideas

Open Source Science: A New Model for Innovation

solving the problem was of critical importance for the firm, management decided to break from convention and the disclose the specifics of the problem to a large group of unknown "outside" scientists requesting a solution in... View Details

Keywords: by Martha Lagace

Publications