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Show Results For
- All HBS Web
(673)
- People (3)
- News (136)
- Research (454)
- Multimedia (1)
- Faculty Publications (185)
- 01 Jun 2009
- News
Letters to the Editor
measures. The election is held, and the union is either accepted or not. Unions are now trying to change the rules, by lobbying for passage of the Employee Free Choice Act, under which workplaces would be automatically unionized if union... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
a new work world that will keep employees both happy and productive post-COVID? Several HBS faculty members shared advice to help leaders prepare for the “next normal." Julia Austin: Prioritize face time at the office Managers will have to accommodate View Details
Keywords: All Industries
- 14 Mar 2017
- First Look
First Look at New Research, March 14
https://www.hbs.edu/faculty/Pages/item.aspx?num=52405 forthcoming Critical Finance Review Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds By: Campbell, John Y., Adi Sunderam, and Luis M. Viceira Abstract—The... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
business. It asks if the cultural and other factors behind its rapid growth can sustain the company as it seeks growth much further as a top-five beauty company. Purchase the case:... View Details
Keywords: Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
much more limited application. Early diffusion was accordingly rapid in these narrower applications but limited in scope until tractor technology generalized. The sequence of diffusion is consistent with a model of research and... View Details
Keywords: Dina Gerdeman
- 28 Jul 2015
- First Look
First Look: July 28, 2015
by the interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain... View Details
Keywords: Carmen Nobel
- 01 Dec 1997
- News
A Piece of the Action
there is an audible buzz—the sound of deals being made. Over coffee and fresh bread, someone with an idea and someone with the knowledge, money, or connection to turn that idea into a reality are hatching a deal that might just change the... View Details
Keywords: Susan Young
- 14 Nov 2007
- First Look
First Look: November 14, 2007
investors and investment funds. Furthermore, it was creating a network of microfinance banks through a microfinance holding company. However, in a context of rapid change and explosive growth of the... View Details
Keywords: Martha Lagace
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
precisely how they would like to articulate their point. For others, they may want to listen to others and gain a better understanding of the issues before offering their views. The rapid pace of the discussion may become discouraging to... View Details
Keywords: by Martha Lagace
- 28 Oct 2014
- First Look
First Look: October 28
are less responsive to changes in investment opportunities, especially in industries in which stock prices are most sensitive to earnings news. These findings are consistent with the notion that short-termist pressures distort investment... View Details
Keywords: Carmen Nobel
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
neighbors. Bulletproof Problem Solving: The One Skill That Changes Everything by Charles Conn (MBA 1990) and Robert McLean Wiley Complex problem solving is a critical skill, and necessary to keep up with View Details
- 01 Mar 2015
- News
A Boomtown's Echo
census takers in Watford City, North Dakota—in the far west of the state, 50 miles from the Montana border—counted 1,435 people. Today, that number is estimated to be at least 10,000. A familiar fuel for American boomtowns fed the rapid... View Details
- Web
Departments | Employment
Thirst for knowledge High energy Both intellectual and street smarts Creativity Willingness to change Inquisitive Writing, communication and time management skills What makes it challenging to work in Marketing and Communications? View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
needed while some are not. How to change the organization and management teams to create new competencies without changing your essence and core values?” Skills needed now: Continuous learning and... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 15 Dec 2015
- First Look
December 15, 2015
theatrical exhibition chain in the United States, many people in the U.S. were mystified. Unlike China where theatrical exhibition was experiencing rapid growth, the U.S. market was viewed as mature, and rapidly View Details
Keywords: Carmen Nobel
- 17 Apr 2007
- First Look
First Look: April 17, 2007
the right balance between the private benefits of integrated markets and the public value of civic engagement, evidence on the size of the positive spillovers from local media is needed. To date, such evidence is scant. In this paper, we exploit the View Details
Keywords: Martha Lagace
- 01 Jul 2008
- First Look
First Look: July 1, 2008
V. Kasturi Rangan, Herman B. Leonard, and Susan McDonald Abstract The Future of Social Enterprise considers the confluence of forces that is shaping the field of social enterprise, changing the way that funders, practitioners, scholars,... View Details
Keywords: Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
changed drastically in recent years. The growth in the e-commerce market had declined significantly. Furthermore, the advancement of AI and big data was turning shopping into a boundaryless experience—consumers could purchase products... View Details
Keywords: Dina Gerdeman
- 05 May 2009
- First Look
First Look: May 5, 2009
the early 1990s, but to reposition the company to lead the industry. The powerful lesson from the IBM story is that innovation is not a side business to running the real business. Innovation is the business. Breakthrough innovations that View Details
Keywords: Martha Lagace