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  • 11 Mar 2014
  • First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
  • Profile

Davida Bynum

experiences and stretching beyond my comfort zone to develop, learn, and grow. What is the best thing about your hometown? I spent my adolescence in Kokomo, Indiana. In 6th grade, my science teacher built a life sized “space shuttle” with... View Details
  • Web

Leadership - Faculty & Research

makes transformational innovations successful, the authors studied two of them at Procter & Gamble: Oral-B iO, a “smart” electric toothbrush that step-changed the experience of oral hygiene, and Always Infinity, a best-in-class menstrual... View Details
  • Web

The U.S. Job Search for International Students - MBA

category in the U.S. is the H-1B Temporary Specialty Worker classification. H-1B visas do require sponsorship from the employer and are granted through an annual lottery system. Since the process is truly a random lottery, the size or... View Details
  • 06 Jun 2018
  • Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

competitor. That, in turn, drags down the firm’s revenue even faster. In contrast, if a company decides to eliminate head count, the employer can control who leaves—presumably letting go less-productive workers. The findings are presented... View Details
Keywords: by Rachel Layne
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

culture, won’t even scratch the surface of the performance problem.” As Jerry put it, “My experience with fear based management was that employees were reluctant to innovate because there was a risk that if anything went awry they would... View Details
Keywords: by James Heskett
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

here”? Would the result have been the same? We can at least hypothesize several notions based on early research regarding remote work. Many talented people love it. Some of the reasons they love it, such as the ability to gain more View Details
Keywords: by James Heskett
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

LinkedIn’s People You May Know (PYMK) feature, which uses an algorithm to suggest new connections to members. LinkedIn constantly improves the algorithm by introducing new versions and testing them using randomized View Details
Keywords: by Michael Blanding
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

officers receive small rewards for loans that perform well and small penalties for loans that perform badly); and the high-powered incentive (in which officers receive big rewards for issuing loans that perform well, but big penalties for loans that default). To begin,... View Details
Keywords: by Carmen Nobel; Banking
  • 09 Jan 2007
  • First Look

First Look: January 9, 2007

find that venture capitalists with the most industry experience increase their investments the most when public market signals become more favorable. Their reaction to an increase is greater than the reaction of venture capital... View Details
Keywords: Martha Lagace
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

rebooking). JFK, which frequently experiences weather delays, is also a significant hub for JetBlue. Evaluating The Response In the second part of the class, Huckman and the students assess JetBlue's response to the situation. "This... View Details
Keywords: by Julia Hanna; Air Transportation
  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

finite lives. “The less control you feel you have over your daily experience, the less happy you feel. Money is a tool that allows you to purchase that control.” “People save for vacations, personal experiences, going out for nice meals,... View Details
Keywords: by Dina Gerdeman
  • 21 May 2024
  • News

A New Chapter

own pace. Each tablet is used by an average of five students per day and supplements teacher instruction. Data from the tablets fuels continuous improvement of the software and tracks student progress. The annual cost per child is less than $7—and going down. Beginning... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • 11 Oct 2016
  • First Look

October 11, 2016

shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000 restaurants and 24 million... View Details
Keywords: Sean Silverthorne
  • January 2019 (Revised December 2020)
  • Case

Angola Starts Now

By: Jeremy Friedman and Sophus A. Reinert
After five centuries of colonialism, four decades of civil war, an extended experiment with Marxism-Leninism, and nearly four decades of rule by a single man, José Eduardo Dos Santos, Angola finally has a chance to realize its enormous economic potential. A country... View Details
Keywords: Development Economics; Government and Politics; History; Governing Rules, Regulations, and Reforms; Social Issues; Angola
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  • 2011
  • Working Paper

Fiduciary Duties and Equity-Debtholder Conflicts

By: Bo Becker and Per Stromberg
We use an important legal event as a natural experiment to examine the effect of management fiduciary duties on equity-debt conflicts. A 1991 Delaware bankruptcy ruling changed the nature of corporate directors' fiduciary duties in firms incorporated in that state.... View Details
Keywords: Borrowing and Debt; Capital Structure; Equity; Insolvency and Bankruptcy; Governing Rules, Regulations, and Reforms; Laws and Statutes; Conflict and Resolution; Welfare or Wellbeing; Delaware
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  • 17 Sep 2013
  • First Look

First Look: September 17

In some cases, people can spare themselves the trouble of deliberation and instead "decide by mind wandering" yet experience no decrease in satisfaction. September 2013 Review of Financial Studies Expectations of Returns and... View Details
Keywords: Sean Silverthorne
  • August 2018
  • Case

Garanti Payment Systems: Digital Transformation Strategy (A)

By: Shelle M. Santana and Esel Çekin
Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details
Keywords: Loyalty Program; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Banks; Banking; Credit Card; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation; Financial Services Industry
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  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

and different ways of operating (government control over filmmaking, for instance) can lead to unforeseen setbacks and delays, threatening the success of creative business ventures. Vital Skill Learning to work with people from other... View Details
Keywords: by Michael Blanding
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

record labels are increasingly experimenting with DRM-less music sales, p2p is superior in this respect. In contrast, metadata (data about data—the indexing data contained in media files such as artist or album name) is superior on... View Details
Keywords: by Sean Silverthorne; Music