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Show Results For
- All HBS Web
(1,356)
- People (6)
- News (282)
- Research (767)
- Events (4)
- Multimedia (2)
- Faculty Publications (204)
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- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
photo; shared or liked a Coca-Cola-related deal; or wrote a product recommendation. Related Article An Interview With The Author Read The Interview Indeed, many firms began to compete with each other over who can have most Facebook fans... View Details
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can Wilson provide new insights? Purchase this... View Details
Keywords: Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
Revenue: The Case of Yelp.com, which explored how restaurant reviews on Yelp affect their bottom lines.) Reviewing The Reviewers After spending some time on Yelp, Luca questioned whether the site's star-based rating system (five stars for the best) truly reflected the... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details
Keywords: by James Heskett
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
roughly a 20 percent gain in sales when the bonus was conditioned on the salesperson hitting a quota. When there were no strings attached to the bonus, the gains dropped to half that in one scenario, and to... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
"What's not to like about an enjoyable service environment and knowledgeable employees? But they aren't always the key to profits," Ton says. "My findings suggest that for retailers that sell undifferentiated products, offer a self-service environment, and compete on... View Details
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
edge of innovation, and they can boost their reputations by supplying well-known U.S. firms. The market size of the U.S makes it an important target but, in addition, foreign companies often feel they have to crack the U.S. market in order to View Details
Keywords: by John Quelch
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
Negotiation is a breeze if you're selling a unique product or service that others desperately need: Just sit back and let the bidding begin. Likewise, if you're a buyer in a buyer's market, getting a bargain is a snap. But what happens... View Details
Keywords: by Michael Wheeler
- 20 Oct 2010
- Research & Ideas
HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability
computing, can make a major contribution in the production of information by companies and its use by investors and other stakeholders," Eccles said after the conference. "The question is more one of will and commitment rather... View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their View Details
Keywords: Sean Silverthorne
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
Michigan, essentially halted the corporation’s U.S. production and resulted in significant gains for the nascent United Automobile Workers of America union and the Committee for Industrial Organization, both... View Details
Keywords: Sean Silverthorne
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
venture had gained by operating in multiple countries and spreading its talent across the locations. He then asked when does a global startup become more than the sum of its parts. As an example, the company's operations in contiguous... View Details
- 13 Mar 2018
- First Look
March 13, 2018
especially those with widely diversified product portfolios, are a dominant and critical enterprise model in emerging and developing economies and have lately attracted much attention in academic circles and business presses,... View Details
Keywords: Sean Silverthorne
- 14 Jun 2016
- First Look
June 14, 2016
parameter is calibrated to local interest rates. A quantitative exercise calibrated to Brazil finds welfare gains of the optimal fiscal policy to be economically substantial, and the optimal rule to not entail a countercyclical fiscal... View Details
Keywords: Sean Silverthorne
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
right kind of competition working. The health care system can achieve stunning gains in quality and efficiency. And employers, the major purchasers of health care services, could lead the transformation. [ ] Positive-sum Competition In a... View Details
- 12 Mar 2013
- First Look
First Look: March 12
sellers face a fundamental strategy decision: Should they be resellers (like supermarkets), acquiring and then reselling products or services? Should they operate as multisided platforms (like eBay), connecting buyers and sellers without... View Details
Keywords: Sean Silverthorne
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
of US start-ups in the twenty-first century have survived beyond three years. As everyone knows, it's not easy to start a venture that gains traction with paying customers. But it's even harder to grow beyond certain levels of sales: Of... View Details
Keywords: by Sean Silverthorne
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial intelligence allow companies to... View Details
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
the benefit of racial diversity alone, done right, pays off not just in a better company, but a more productive one. In new research that focuses specifically on racial diversity, Ely said they found measurable performance benefits when... View Details
Keywords: by Martha Lagace
- 30 Jan 2018
- First Look
January 30, 2018
historically, only government-subsidized products have achieved widespread adoption. A recent contractual innovation, which links insurance payouts to realized weather rather than farmer indemnity, has spurred substantial research in the... View Details
Keywords: Sean Silverthorne