Problem Solving - Publications - Faculty & Research

26 Jan 2022
News

Making Peace with Anger

convince an employee that wasn’t performing to measure to get up to the level that we were expecting. And now, all of a sudden, I was confronted with my wife saying, “I want to get separated and divorced,” and all those tools that had always been able to sort of View Details

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

compensation data could lead to a different method in solving certain situations such as pay discrepancy " As Ali put it, "Why companies find it so difficult to talk salary when our government is so open on what each employee is... View Details

Keywords: by James Heskett; Financial Services

12 Mar 2021
News

My Favorite Case

the universality of business analysis to solving problems in all walks of life. I am a business school professor, and this case is one of several from HBS that has helped me spot financial issues one level... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

denying responsibility for failures, and attributing the problem to others or to "the system." We would prefer to move on to something more pleasant. Rigorous analysis of failure requires that people, at least temporarily, put... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

at the art, and then try to make connections to some tricky problem that you're trying to solve in your work. It’s also very useful to stimulate your thinking by talking to other people—brainstorming or... View Details

Keywords: by Danielle Kost

30 Aug 2018
Blog Post

My Difficult Decision to Leave Google for HBS

Second, I learned when to not trust my answer. For the entire first year, Harvard places new students in a section—a deliberately diverse group of 90 students. In each class, we’d come prepared, having read and analyzed a “case,” a business narrative always ending in a... View Details

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and... View Details

Keywords: by Martha Lagace

Blog

Leading Successful Digital Transformation

information exchange. Growth can also come by leveraging existing capabilities to enter completely new businesses. Alibaba started Taoboa, where buyers and sellers exchanged goods. However, to solve the trust View Details

21 Jun 2011
First Look

First Look: June 21

performance only when participants shared personal experiences prior to the task. The effects of metacognitive CQ in enhancing collaboration were mediated by affect-based trust. We discuss the theoretical and practical implications for understanding and promoting... View Details

Keywords: Sean Silverthorne

29 May 2023
News

Nurturing Breakthrough Ideas

the lab spaces and the virtual world, to spark and nurture breakthrough concepts that solve problems and improve lives. Gifts to the HBS Fund provide the flexible funding needed to launch and sustain... View Details

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

proposition included Fernando De LaTorre, who commented, “I found (it) hard to work for trust as a goal. I think you work and live your values, and trust will stay in the culture.” Alan Arnett said that “trust comes when you learn to make progress and View Details

Keywords: by James Heskett

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

a broad overview of the problem and helps us consider all components to solve it. As an engineer, I come from a background that mainly uses formulas to solve problems; coming... View Details

Web

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

HBS alumni and collaborating with stakeholders as she attracts capital and grows a highly effective team. In her role as Partner and as a manager, Nneka now combines her love for solving challenging problems... View Details

Portrait Project

Justine Lee

My mom taught me that the world’s problems could be solved by smiling. Whenever we walked past someone, she would beam and cheerfully say, “Hello!”. She has had long conversations with strangers more times... View Details

11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

Cover image features Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO, and Taryn Stamper (MBA 2023), High Touch Advisor, of Celeste. BEI is delighted to bring you this mini-series on HBS alumni tackling problems related to water... View Details

01 Dec 2018
News

Innovation Outside the Boundaries

introduced as part of the field method, which complements the School’s case method pedagogy. “As future leaders in a global business environment,” Thiry says, “MBAs need skills and insights informed by real-world, hands-on problem View Details

23 Apr 2018
Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

only if their protégé scored in the top quartile and decided to choose the high-stakes competition over the lesser guaranteed payment. Significantly, the protégés were told that they had sponsors before choosing whether to take the guaranteed 50 cents per View Details

Keywords: by Carmen Nobel

31 May 2023
News

Alumni Achievement Awards 2023

took me to his personal dentist, and we put the fruit flies in the dentist’s chair.” Kidney love: “In medical school, renal medicine seemed to scare other students away. It’s about acid-based imbalances. Electrolyte abnormalities. You have to work through each View Details

Keywords: leadership; management; work-life balance

Portrait Project

David Chan

I am thoroughly convinced that business is best poised to solve what may be defined as the problem of our lifetime. And I believe the next generation of leaders will rise to this challenge. I certainly will.... View Details

Publications