Point Four Program - Publications - Faculty & Research

03 Apr 2012
First Look

First Look: April 3

take on leadership responsibilities when delivering care. Evidence suggests that effective clinical leadership yields superior clinical outcomes. However, few residency programs systematically teach all residents how to lead, and many... View Details

Keywords: Carmen Nobel

24 Feb 2009
First Look

First Look: February 24, 2009

restaurants. This case examines four such services: Entertainment Book, Restaurant.com, Rewards Network, and OpenTable. Despite key functional similarities, each of the services chooses an importantly different approach—different pricing,... View Details

Keywords: Martha Lagace

December 2016
Article

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Ethics; Marketing Reference Programs

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Behavioral Finance & Financial Stability

Moral-Benito MAR 2022 There are four main types of commercial credit: asset-based loans, cash flow loans, trade finance and leasing. The authors show that credit growth dynamics and bank lending channels vary across these loan types using... View Details

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African American Student Union Spotlight on Joint Degrees - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

creating peer-to-peer recognition programs in which employees are provided monthly reward points that they can give away to colleagues for work-related wins. Employees who earn a certain number of View Details

Keywords: by Dina Gerdeman

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Cross-Registration Policies and FAQ - MBA

student information system from that of cross-registrants’ home schools. Any request or attempt to adjust enrollment in an HBS MBA course at any point is only considered final if approved and recorded in the HBS student information... View Details

14 Jun 2011
First Look

First Look: June 14

somebody else's point of view and seeking out safe ways to allow themselves to become vulnerable. Read the article: http://hbr.org/2011/06/managing-yourself-the-paradox-of-excellence/ar/1 Segmenting the Base of the Pyramid Authors:V.... View Details

Keywords: Sean Silverthorne

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HBS - The year in Review

Custom programs. And, while the HBS Online portfolio continued its rapid growth with four new certificate programs and three new Certificates of Specialization, it also hosted Connext, an annual gathering of... View Details

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How to Create a Psychologically Safe Workplace - Recruiting

environment that encourages casual dress to promote individuality and comfort, it could fund advanced education and training, or it could establish a mentorship program to encourage professional growth. Another element of culture that... View Details

09 Dec 2008
First Look

First Look: December 9, 2008

Examines a struggling IT outsourcing project from the perspective of the customer—Tegan. It should be used in conjunction with “Hrad Technika” (9-609-039), which illustrates the supplier's point of view. When Tegan, a Welsh toy... View Details

Keywords: Martha Lagace

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

01 Jul 2020
Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

younger years (~3-10) in McAllen aka the RGV (Rio Grande Valley), and closed out my childhood in San Antonio. My mom is Puerto Rican and had me when she was 19, and I was followed by four siblings. We grew up with the foundation of a... View Details

01 Apr 2024
In Practice

Navigating the Mood of Customers Weary of Price Hikes

or other macroeconomic factors. With these factors in mind, here are four things to focus on in 2024: Balancing margins and volume. For decisions about whether to adjust prices, it is not simply a question of how high prices can go, but... View Details

Keywords: by Rachel Layne; Retail; Consumer Products

08 Nov 2013
HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

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Entrepreneurial Management - Faculty & Research

authors, not their problem) and other personality traits. But as organizational scholar James March once put it, “Leadership involves plumbing as well as poetry.” His point was that, whatever else they do, effective leaders help busy... View Details

27 Sep 2016
First Look

September 27, 2016

equity investors (Gompers, Kaplan, and Mukharlyamov forthcoming). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51659 Executive Development Programs Enter the Digital Vortex: I. Disrupting the Demand Landscape By:... View Details

Keywords: Sean Silverthorne

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

shot and killed a teenager. Miller had served four years in juvenile detention for that murder and had later spent five additional years in prison for a smattering of armed robberies. Eventually, while behind bars, he had gotten his head... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

four years. It's hard to imagine being able to carry out a ten-year organizational research program of such magnitude—12,000 DQs from so many employees in so many companies—at any academic institution... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

Program

OPM Renew

program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that... View Details

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