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Publications

Publications

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  • All HBS Web  (2,585)
    • People  (3)
    • News  (948)
    • Research  (1,090)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (200)

Show Results For

  • All HBS Web  (2,585)
    • People  (3)
    • News  (948)
    • Research  (1,090)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (200)
← Page 30 of 2,585 Results →
  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

or other macroeconomic factors. With these factors in mind, here are four things to focus on in 2024: Balancing margins and volume. For decisions about whether to adjust prices, it is not simply a question of how high prices can go, but... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

creating peer-to-peer recognition programs in which employees are provided monthly reward points that they can give away to colleagues for work-related wins. Employees who earn a certain number of View Details
Keywords: by Dina Gerdeman
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

included her husband. A decade later, in 1986, Claiborne was CEO of her own Fortune 500 company, reaching that milestone faster than any other business up to that point in history. Because the company did not own any of the factories that... View Details
Keywords: Martha Lagace
  • 03 Apr 2012
  • First Look

First Look: April 3

take on leadership responsibilities when delivering care. Evidence suggests that effective clinical leadership yields superior clinical outcomes. However, few residency programs systematically teach all residents how to lead, and many... View Details
Keywords: Carmen Nobel
  • Program

OPM Renew

program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that... View Details
  • 01 Jul 2020
  • Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

younger years (~3-10) in McAllen aka the RGV (Rio Grande Valley), and closed out my childhood in San Antonio. My mom is Puerto Rican and had me when she was 19, and I was followed by four siblings. We grew up with the foundation of a... View Details
  • 09 Feb 2016
  • First Look

February 9, 2016

turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a replacement is found and trained.... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2016
  • First Look

September 27, 2016

equity investors (Gompers, Kaplan, and Mukharlyamov forthcoming). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51659 Executive Development Programs Enter the Digital Vortex: I. Disrupting the Demand Landscape By:... View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

Custom programs. And, while the HBS Online portfolio continued its rapid growth with four new certificate programs and three new Certificates of Specialization, it also hosted Connext, an annual gathering of... View Details
  • 14 Jun 2011
  • First Look

First Look: June 14

somebody else's point of view and seeking out safe ways to allow themselves to become vulnerable. Read the article: http://hbr.org/2011/06/managing-yourself-the-paradox-of-excellence/ar/1 Segmenting the Base of the Pyramid Authors:V.... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2022
  • Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details
Keywords: by Avery Forman
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

four years. It's hard to imagine being able to carry out a ten-year organizational research program of such magnitude—12,000 DQs from so many employees in so many companies—at any academic institution... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

Examines a struggling IT outsourcing project from the perspective of the customer—Tegan. It should be used in conjunction with “Hrad Technika” (9-609-039), which illustrates the supplier's point of view. When Tegan, a Welsh toy... View Details
Keywords: Martha Lagace
  • 31 Jul 2020
  • Blog Post

Building a DTC Brand Through COVID

Retail & Luxury Goods Club, Entrepreneurship Club, and the iLab’s Venture Incubation Program. Farah attended HBS for their entrepreneurship programs at the Rock Center and at the Innovation Lab where she hopes to launch her apparel... View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

have deeply downsized their staffs. “There’s a lot that happened in the situation that should sound alarm bells for others,” Montgomery says. “The cases point to risks that can arise when firms facing severe competitive threats adopt a... View Details
Keywords: by Michael Blanding
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

customers over a period of four months. We predict and find that should DVDs (e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also predict and find that people are more... View Details
Keywords: Martha Lagace
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

many foreign firms have experienced significant and sustained problems in the United States, though it is also possible to counter such reports with case studies of sustained success. 8 During the 1990s a series of aggregate studies using tax and other data View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail
  • Web

Impact | Social Enterprise | Harvard Business School

first program was launched in 1995 and, since then, the portfolio of programs has provided transformational learning experiences for more than 7,000 social impact executives and board members. Supporting... View Details
  • Web

Ruth Mulan Chu Chao Center | About

literature—are focused on education and US-China cultural exchanges. All six of Dr. and Mrs. Chao’s daughters received undergraduate and graduate degrees from prestigious American universities, including four who attended the MBA View Details
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