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  • All HBS Web  (16,698)
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  • All HBS Web  (16,698)
    • People  (26)
    • News  (5,069)
    • Research  (9,395)
    • Events  (64)
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  • January 2025
  • Teaching Note

Not Everyone’s Cup of Coffee: Organizing the Café Industry

By: Jillian J. Jordan, Anoushka Kiyawat and Kathleen McGinn
Teaching Note for HBS Case No. 925-004. View Details
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Jordan, Jillian J., Anoushka Kiyawat, and Kathleen McGinn. "Not Everyone’s Cup of Coffee: Organizing the Café Industry." Harvard Business School Teaching Note 925-013, January 2025.
  • September 2024
  • Case

Not Everyone’s Cup of Coffee: Organizing the Café Industry

By: Jillian Jordan and Kathleen McGinn
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Jordan, Jillian, and Kathleen McGinn. "Not Everyone’s Cup of Coffee: Organizing the Café Industry." Harvard Business School Case 925-004, September 2024.
  • August 1988 (Revised March 1990)
  • Case

Manufacturers Hanover Corp.: The New Information Technology Organization (C)

By: Lynda M. Applegate
Keywords: Banks and Banking; Information Technology; Banking Industry
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Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (C)." Harvard Business School Case 189-051, August 1988. (Revised March 1990.)
  • February 1991
  • Teaching Note

General Electric Plastics: Organizing the Marketing Function, Teaching Note

By: V. Kasturi Rangan
Teaching Note for (9-591-029). View Details
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Rangan, V. Kasturi. "General Electric Plastics: Organizing the Marketing Function, Teaching Note." Harvard Business School Teaching Note 591-094, February 1991.
  • October 1977 (Revised January 1992)
  • Case

Organizations in Crisis: The Central States Mental Health Center

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Zaleznik, Abraham. "Organizations in Crisis: The Central States Mental Health Center." Harvard Business School Case 478-018, October 1977. (Revised January 1992.)
  • TeachingInterests

Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)

This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details
  • 19 Jun 2020
  • News

Leaders, Stop Denying the Gender Inequity in Your Organization

Keywords: gender bias
  • 2012
  • Book

The Architecture of Innovation: The Economics of Creative Organizations

By: Josh Lerner
Innovation is a much-used buzzword these days, but when it comes to creating and implementing a new idea, many companies miss the mark—plans backfire, consumer preferences shift, or tried-and-true practices fail to work in a new context. So is innovation just a... View Details
Keywords: Motivation and Incentives; Innovation Strategy; Innovation and Management; Organizational Structure; Microeconomics
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Lerner, Josh. The Architecture of Innovation: The Economics of Creative Organizations. Harvard Business Review Press, 2012.
  • 2012
  • Book

Commentaries and Cases on the Law of Business Organization

By: William T. Allen, Reinier Kraakman and Guhan Subramanian
This fourth edition is completely updated throughout. It now includes excerpts from important recent cases such as "Air Products v. Airgas" and "In re CNX Gas" and provides commentary on current developments, such as "Say on Pay," proxy access and the Dodd-Frank Act of... View Details
Keywords: Business Organization; Laws and Statutes; Lawsuits and Litigation
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Allen, William T., Reinier Kraakman, and Guhan Subramanian. Commentaries and Cases on the Law of Business Organization. 4th ed. Aspen Publishing, 2012.
  • December 2010
  • Teaching Note

Organization and Strategy at Millennium (TN) (A) & (B)

By: Julie M. Wulf
Teaching Note for 710-415 and 710-418. View Details
Keywords: Competitive Strategy; Crisis Management; Organizational Change and Adaptation; Pharmaceutical Industry
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Wulf, Julie M. "Organization and Strategy at Millennium (TN) (A) & (B)." Harvard Business School Teaching Note 711-468, December 2010.
  • September 2000
  • Background Note

Professional Services Module Four: Managing the Organization Through Processes

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
Keywords: Economics; Human Capital; Business or Company Management; Business Processes
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DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Four: Managing the Organization Through Processes." Harvard Business School Background Note 801-010, September 2000.
  • 1997
  • Book

The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations

By: N. Nohria and S. Ghoshal
Keywords: Networks; Organizations; Knowledge; Multinational Firms and Management
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Nohria, N., and S. Ghoshal. The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations. San Francisco: Jossey-Bass, 1997.
  • October 2004 (Revised September 2005)
  • Case

Sonoco Products Company (A): Building a World-Class HR Organization

By: David A. Thomas, Boris Groysberg and Cate Reavis
Describes the steps the vice-president of human resources takes in revamping an HR function that was noncooperative and, at times, competitive and introducing the company to the notion of HR as a strategic business partner. Explores changes made to the company's... View Details
Keywords: Human Resources; Compensation and Benefits; Management Succession; Measurement and Metrics; Organizational Change and Adaptation; Performance; Partners and Partnerships; Business Strategy
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Thomas, David A., Boris Groysberg, and Cate Reavis. "Sonoco Products Company (A): Building a World-Class HR Organization." Harvard Business School Case 405-009, October 2004. (Revised September 2005.)
  • March–April 2013
  • Article

Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations

By: Tsedal Neeley
How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had instituted English as a lingua franca, or common language, as a context for examining this... View Details
Keywords: Organizations; Status and Position; Loss; Spoken Communication; Emotions; Attitudes; Behavior; Globalization
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Neeley, Tsedal. "Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations." Organization Science 24, no. 2 (March–April 2013): 476–497.
  • Article

Organization of Information and the Detection of Gender Discrimination

By: C. Rutte, T. Diekmann, J. Polzer, F. Crosby and D. Messick
Keywords: Information; Groups and Teams; Gender
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Rutte, C., T. Diekmann, J. Polzer, F. Crosby, and D. Messick. "Organization of Information and the Detection of Gender Discrimination." Psychological Science 5, no. 4 (July 1994): 226–231.
  • 02 Dec 2011
  • News

Can Harvard and MIT Make Organ Transplants More Efficient?

  • April 2017 (Revised November 2017)
  • Case

BlackRock (D): Organizing for the Future (with video links)

By: Ranjay Gulati, Jan W. Rivkin and Aldo Sesia
By the end of 2015, BlackRock had succeeded beyond any of the early dreams of its founders. The firm remained the world’s largest asset manager, with more than $4.6 trillion under management, and other financial services companies used BlackRock’s Aladdin platform to... View Details
Keywords: Strategy; Competition; Information Technology; Asset Management; Growth and Development Strategy; Financial Services Industry; United States
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Gulati, Ranjay, Jan W. Rivkin, and Aldo Sesia. "BlackRock (D): Organizing for the Future (with video links)." Harvard Business School Multimedia/Video Case 717-487, April 2017. (Revised November 2017.)
  • 2008
  • Book

Hedgehogs and Foxes: Character, Leadership, and Command in Organizations

By: Abraham Zaleznik
In this compelling look at charismatic leaders and their leadership styles, Abraham Zaleznik asserts that leaders are either "hedgehogs," who view leadership as a single-minded track driven by unwavering rules, or "foxes," who assess and re-evaluate their... View Details
Keywords: Attitudes; Leadership Style; Government and Politics; Power and Influence; Innovation and Invention
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Zaleznik, Abraham. Hedgehogs and Foxes: Character, Leadership, and Command in Organizations. Palgrave Macmillan, 2008.
  • December 1987 (Revised March 1990)
  • Case

Manufacturers Hanover Corp.: The New Information Technology Organization (A)

By: Lynda M. Applegate and Donna B. Stoddard
Keywords: Banks and Banking; Information Technology; Banking Industry
Citation
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Applegate, Lynda M., and Donna B. Stoddard. "Manufacturers Hanover Corp.: The New Information Technology Organization (A)." Harvard Business School Case 188-037, December 1987. (Revised March 1990.)
  • February 1982
  • Case

MCI Telecommunications Corp. (B): Customer Service Strategy and Organization

By: John F. Cady and Frank V. Cespedes
Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry
Citation
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Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (B): Customer Service Strategy and Organization." Harvard Business School Case 582-108, February 1982.
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