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  • All HBS Web  (10,236)
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  • All HBS Web  (10,236)
    • People  (22)
    • News  (1,557)
    • Research  (7,258)
    • Events  (98)
    • Multimedia  (65)
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  • October 2004 (Revised November 2004)
  • Case

Mavens & Moguls: Creating a New Business Model

By: Myra M. Hart, Victoria Winston and Kristin Lieb
Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details
Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry
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Hart, Myra M., Victoria Winston, and Kristin Lieb. "Mavens & Moguls: Creating a New Business Model." Harvard Business School Case 805-050, October 2004. (Revised November 2004.)
  • 07 Apr 2016
  • Working Paper Summaries

Strategic Channel Selection with Online Platforms: An Empirical Analysis of the Daily Deal Industry

Keywords: by Lingling Zhang and Doug J. Chung; Retail
  • 15 Jul 2020
  • Video

Innovating in Health Care : Creating Breakthrough Services, Products and Business Models

  • May 2016 (Revised September 2017)
  • Case

Pal's Sudden Service—Scaling an Organizational Model to Drive Growth

By: Gary P. Pisano, Francesca Gino and Bradley R. Staats
Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's... View Details
Keywords: Growth Strategy; Corporate Culture; Operations Strategy; Motivation; Values; Motivation and Incentives; Strategy; Values and Beliefs; Service Operations; Organizational Culture; Growth and Development Strategy; Food and Beverage Industry; Food and Beverage Industry
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Pisano, Gary P., Francesca Gino, and Bradley R. Staats. "Pal's Sudden Service—Scaling an Organizational Model to Drive Growth." Harvard Business School Case 916-052, May 2016. (Revised September 2017.)
  • 2017
  • Chapter

Marketing Models for the Customer-Centric Firm

By: Eva Ascarza, Peter S. Fader and Bruce G.S. Hardie
A customer-centric firm takes the view that there are three key drivers of (organic) growth and overall profitability: Customer acquisition, customer retention, and customer development (i.e., increasing the value of each existing customer (per unit of time) while they... View Details
Keywords: Customer Value and Value Chain; Customer Focus and Relationships
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Ascarza, Eva, Peter S. Fader, and Bruce G.S. Hardie. "Marketing Models for the Customer-Centric Firm." In Handbook of Marketing Decision Models. 2nd ed. Edited by Berend Wierenga and Ralf van der Lans, 297–330. International Series in Operations Research & Management Science. Springer, 2017.
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

three projects: Debian, a complete non-commercial distribution of Linux; the GNU Object Model Environment (GNOME), which is a graphical user interface for Linux-based operating systems; and Apache, a public... View Details
Keywords: by Mallory Stark
  • March 2013
  • Course Overview Note

Creating Shared Value: Entrepreneurial and Corporate Models for a Changing Economy

By: Christopher Marquis
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Marquis, Christopher. "Creating Shared Value: Entrepreneurial and Corporate Models for a Changing Economy." Harvard Business School Course Overview Note 413-113, March 2013.
  • October 1987 (Revised January 2013)
  • Background Note

Note on Free Cash Flow Valuation Models

By: William A. Sahlman
Explores some of the issues involved in valuing cash flow streams. A simple model is presented that reveals the effect on value of changing assumptions about the appropriate discount rate, the level of profitability, the growth rate of sales, the asset intensity ratio,... View Details
Keywords: Cash Flow; Valuation
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Sahlman, William A. "Note on Free Cash Flow Valuation Models." Harvard Business School Background Note 288-023, October 1987. (Revised January 2013.)
  • 2013
  • Case

Revenue Model Innovation at Roche Diagnostics

By: Marco Bertini and Nader Tavassoli
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Bertini, Marco, and Nader Tavassoli. "Revenue Model Innovation at Roche Diagnostics." London Business School Case, 2013.
  • 2004
  • Working Paper

R&D Performance Volatility: A Behavioral Model

By: Francesca Gino and Gary Pisano
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Gino, Francesca, and Gary Pisano. "R&D Performance Volatility: A Behavioral Model." Harvard Business School Working Paper, No. 05-015, December 2004.
  • Article

Overhead Allocation via Mathematical Programming Models

By: Robert S. Kaplan and Gerald Thompson
Keywords: Mathematical Methods
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Kaplan, Robert S., and Gerald Thompson. "Overhead Allocation via Mathematical Programming Models." Accounting Review 46, no. 2 (April 1971): 352–364.
  • Article

Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA

By: Ying-Chen Hsu, Cheng-Chi Chung, Hsuan-Shih Lee and H. David Sherman
The shipping industry is essential for the economic development of nations like Taiwan as a means delivering and receiving cargo. Shipping has been depressed since 2008 as a result of the financial crisis increasing pressure for the shipping lines to operate more... View Details
Keywords: Network Data Envelopment Analysis; Shipping Line; Centralized Approach; Cross-efficiency; Balanced Scorecard; Performance Evaluation
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Hsu, Ying-Chen, Cheng-Chi Chung, Hsuan-Shih Lee, and H. David Sherman. "Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA." INFOR: Information Systems and Operational Research 51, no. 3 (August 2013): 130–141.
  • January 2022 (Revised March 2022)
  • Teaching Note

New Constructs: Disrupting Fundamental Analysis with Robo-Analysts

By: Charles C.Y. Wang and Albert Shin
Teaching Note for HBS Case No. 118-068. View Details
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Wang, Charles C.Y., and Albert Shin. "New Constructs: Disrupting Fundamental Analysis with Robo-Analysts." Harvard Business School Teaching Note 122-059, January 2022. (Revised March 2022.)
  • November 1997
  • Case

Intercon Electric Corporation: Quality of Earnings Analysis

By: David F. Hawkins and Norman Bartczak
Keywords: Business Earnings; Energy Industry
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Hawkins, David F., and Norman Bartczak. "Intercon Electric Corporation: Quality of Earnings Analysis." Harvard Business School Case 198-013, November 1997.
  • November 2021
  • Article

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park
This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model on agents’ behavior takes into account many of the key elements that... View Details
Keywords: Salesforce Management; Recruitment; Selection and Staffing; Compensation and Benefits; Resignation and Termination; Training; Behavior; Analysis
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Chung, Doug J., Byungyeon Kim, and Byoung G. Park. "The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training." Management Science 67, no. 11 (November 2021): 7046–7074.
  • September 1993 (Revised August 2011)
  • Exercise

ExtendSim® Simulation Exercises in Process Analysis (B)

By: Roy D. Shapiro
Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
Keywords: Measurement and Metrics; Operations; Production; Mathematical Methods
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Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
  • 05 Apr 2016
  • News

Fast And Furious And (Somewhat) Affordable: Elon Musk Goes Mainstream With New Tesla Model

  • 01 Sep 2009
  • Conference Presentation

Modeling a Paradigm Shift: From Producer Innovation to User and Open Innovation

By: Carliss Y. Baldwin and Eric von Hippel
Keywords: Innovation and Invention; Change
Citation
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Baldwin, Carliss Y., and Eric von Hippel. "Modeling a Paradigm Shift: From Producer Innovation to User and Open Innovation." Paper presented at the MIT-Harvard Economic Sociology Seminar, September 01, 2009.
  • May 2006
  • Article

Detection Defection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models

By: Scott Neslin, Sunil Gupta, Wagner Kamakura, Junxiang Lu and Charlotte Mason
Keywords: Measurement and Metrics; Forecasting and Prediction; Customers
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Neslin, Scott, Sunil Gupta, Wagner Kamakura, Junxiang Lu, and Charlotte Mason. "Detection Defection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models." Journal of Marketing Research (JMR) 43, no. 2 (May 2006): 204–211.
  • October 2008
  • Article

Minimally Altruistic Wages and Unemployment in a Matching Model with Monopsony

By: Julio J. Rotemberg
Keywords: Compensation and Benefits; Job Cuts and Outsourcing; Economics
Citation
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Rotemberg, Julio J. "Minimally Altruistic Wages and Unemployment in a Matching Model with Monopsony." Supplement. Journal of Monetary Economics 55 (October 2008): 97–110.
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