Medical Services - Publications - Faculty & Research

April 1998 (Revised May 2000)
Case

Guidant Corporation: Shaping Culture Through Systems

Guidant is a successful IPO start-up selling pacemakers and defibrillators. The case describes how managers install systems to balance innovation and control. Three parts of a shareholder value strategy are described. Controls include incentive systems, beliefs... View Details

Keywords: Innovation Strategy; Corporate Strategy; Motivation and Incentives; Planning; Risk Management; Management Systems; Business Strategy; Value Creation; System; Service Industry; Service Industry; Service Industry

Citation

Educators

Purchase

01 Sep 2008
News

Building a Better MBA

interview. Among their findings: In the 1960s and 1970s, MBAs graduated with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they’d hire an MBA. According to several deans, that’s no longer true. Financial... View Details

Keywords: Roger Thompson; Educational Services; Educational Services

16 Feb 2016
First Look

February 16, 2016

Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details

Keywords: Sean Silverthorne

12 Jan 2016
First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details

Keywords: Carmen Nobel

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details

Keywords: by Robert Simons

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details

Keywords: by Paul Guttry; Health; Education

01 Jun 2010
News

Health IT at the Bedside

medical history existed. His primary care doctor was unaware of what his specialists were doing. A summary I had once written was now outdated. As much as any medication, my father needed health IT. This need became obvious during his... View Details

Keywords: Sachin H. Jain; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

17 Mar 2009
First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties.... View Details

Keywords: Martha Lagace

01 Jun 2012
News

In Brief

global strategy, a new position. More Social Enterprise Start-Ups Recognized for Bold Ideas Diabetes is one of the leading causes of death and disability in the developing world, affecting nearly 250 million people. Yet most can't afford the View Details

Keywords: meta; contests; awards

01 Sep 2008
News

The Business Environment in the 21st century

interdependency. It’s conceivable that at HBS, maybe in cooperation with the Kennedy School, the Medical School, or the School of Engineering and Applied Sciences, that we can begin to understand those problems better and do some things... View Details

Keywords: Educational Services; Educational Services

01 Jun 2014
News

What’s Next

Allston campuses. While this was true early in our history, the reality today is quite different. Our MBA students have joint degree programs with the Kennedy, Law, and Medical Schools, and our doctoral students with the Graduate School... View Details

Keywords: HBS Campaign; Educational Services; Educational Services

14 Mar 2017
First Look

First Look at New Research, March 14

in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer Development and View Details

Keywords: Sean Silverthorne

17 Aug 2011
News

Breath of Life

Green: Participating in the stem-cell revolution. Courtesy David Green It was the kind of medical miracle that experts say will one day be commonplace. In June, an artificial trachea (windpipe), infused with a tracheal cancer patient’s... View Details

Keywords: stem cell research; Ambulatory Health Care Services; Ambulatory Health Care Services

17 Jul 2018
First Look

New Research and Ideas, July 17, 2018

suggest that valuing time over money facilitates social connection. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54685 How Does Product Liability Risk Affect Innovation? Evidence from Medical Implants By: Galasso,... View Details

Keywords: Dina Gerdeman

25 May 2016
Research & Ideas

How Consumers and Businesses are Reshaping Public Health

private treatment that they and their families can afford. In poor countries, consumers are best advised to keep their own medical records since nothing approaching an electronic record-keeping system is available. As a result, enormous... View Details

Keywords: by John A. Quelch; Health

Profile

David Gellis

David Gellis comes from a family of physicians. But during his college career, his interests swung toward journalism and even led to a stint as editor of the Harvard Crimson. Yet the medical call came to him as well. "Journalism gave... View Details

01 Mar 2008
News

Classroom Legend

beyond the banks of the Charles and transcend the study of business administration. When he received the School’s Distinguished Service Award in 1993, Christensen was honored not only for his pioneering work at HBS in corporate strategy... View Details

Keywords: Deborah Blagg; Roland Christensen; George Albert Smith; Fritz J. Roethlisberger; Richard Meriam; Edmund P. Learned; Educational Services; Educational Services; Educational Services

21 Apr 2014
Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

art. By 2005, the Traditional Knowledge Digital Library (TKDL) spanned more than 34 million pages of Indian literature, including herbal formulations from the Unani, Yoga, Ayurveda, and Siddha medical systems. Texts that spanned centuries... View Details

Keywords: by Carmen Nobel; Legal Services; Legal Services

01 Dec 2020
News

AI Enhances Diagnostic Care

radiology. “Our goal is to offer best-in-class medical service that is unparalleled across Egypt and Africa,” she notes. MRC has recently installed the first PET/MRI machine in Egypt, other African nations,... View Details

Keywords: Jennifer Gillespie

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

elective course, Managing Global Health: Applying Behavioral Economics to Create Impact, which she teaches to second-year MBA students at HBS and select students from Harvard Medical School and the Kennedy School of Government. The User's... View Details

Keywords: by Carmen Nobel; Education; Health

Publications