Job Design - Publications - Faculty & Research

15 Nov 2018
News

Don’t Be Afraid of AI

retraining and enabling people to adjust their skills as the jobs adjust. Today, there's an incredible shortage of computer programmers. Well, those people who were the elevator operators are not prepared to be computer programmers 'cause... View Details

Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services

11 Jul 2012
Research & Ideas

Book Excerpt: ’The Future of Boards’

well-thought-out decisions.'" Given the prevailing lack of specificity about their duty, most boards gradually develop an implicit understanding of what their job should be. As long as the business was thriving and management was... View Details

Keywords: by Jay Lorsch

October 2024
Supplement

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

A video supplement to accompany "Skills-First Hiring at IBM" (case no. 422-013) View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (state, US)

Citation

Purchase

27 Feb 2006
Research & Ideas

Take Responsibility for Rising Stars

Many executives believe that leadership development is a job for the HR department. This may be the single biggest misconception they can have. As corporations have broken down work into manageable activities and then consolidated... View Details

Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves

01 Jun 2015
News

Ink

Steve Jobs were collectively worth $1.5 trillion and heading companies that would change entirely how we work, play, and live our lives. See Also Alumni and Faculty Books for June 2015 With Strategy Rules: Five Timeless Lessons from Bill... View Details

Keywords: Sean Silverthorne; Apple; Microsoft; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

or to fire someone because of poor job performance. We did not find any clear patterns, but we did find strong opinions. Some managers expressed the view that because layoff victims' own performance was not responsible for their fate,... View Details

Keywords: by Martha Lagace

01 Dec 2015
Research & Ideas

What to Do When Your Organization Has Dueling Missions

$3.94 billion in sales from its more than 3,000 retail stores and its online auction site. Even so, Goodwill’s core mission is to provide job training and placement to people with disabilities, criminal backgrounds, and other challenges... View Details

Keywords: by Carmen Nobel

Web

Site Credits - Edwin H. Land & Polaroid | Harvard Business School

Team Debra Cuoco Candace Kang Lisa Clark Erin Murphy Elena Bulat Editing Julia Collins Sarah D. Westwood Catalog Design Eleanor Bradshaw, EB Fine Design Exhibition Design Chris... View Details

30 Sep 2016
News

Competing Against Luck

note in the book that you've been working on the theory of jobs to be done for two decades now. Clayton Christensen: That's right. Morrell: Tell me a little bit about how your thinking has evolved in that time. Christensen: I came here... View Details

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him or her directly. The problem with these people is that they can poison the... View Details

Keywords: by Mallory Stark

11 Feb 2021
News

Retraining for a Post-COVID Workforce

in a four-month user-experience design course underwritten by Social Finance, which also provided access to emergency funds for basic necessities such as food, housing, and child care, as well as access to a social worker and View Details

Web

Global Opportunity Fellowship GO: ASIA - Alumni

projected tenure of 12 months or longer. The Review Committee's preference is to fund graduates who are joining operating companies over those joining investment funds/vehicles. Your job is based full-time in a country or territory in... View Details

01 Mar 2010
News

What Happened to Leadership?

instead of bringing us together” (Reuters, December 9, 2009). Immelt went on to say that leaders “share a common responsibility to narrow the gap between the weak and the strong. I have taken on the challenge to increase manufacturing View Details

Keywords: Management; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing

15 May 2012
News

Finally Finding the Right Fit

Heffernan: From one who's tried on many hats, a tip of the cap to HBS. Photo courtesy Andrew Heffernan As a young man in Dublin, Ireland, Andrew Heffernan (MBA 2006) worked in a variety of summer jobs with the family business, the... View Details

Keywords: fashion; apparel; Apparel Manufacturing; Manufacturing

Web

Design: At, Into, & Beyond - Race, Gender & Equity

Design The thoughtful measures taken to consider how products and spaces will be experienced by many stakeholders. Job Training The resources and tools provided by organizations to equip productive team... View Details

25 Aug 2022
News

Research Brief: Paying the Price for Remote Work

significant within the United States, where, for example, remote workers living in Mississippi are paid about a third less than their peers in Massachusetts. This was particularly surprising for jobs that can be done well remotely, such... View Details

Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

24 Mar 2017
News

Alumni New Venture Competition Finalists Named

allows businesses to design and order industrial equipment online. Alumnus: Etienne Lacroix, MBA 2011 Region: Canada These teams will make their final pitches to a panel of judges on April 25 and a winner and crowd favorite will be picked... View Details

05 Dec 2013
What Do You Think?

Is Walmart Defying Economic Gravity?

earner happy to have the job ; and (2) wastage (that) seems to abound in the cavernous stores ." Cheri Thomas cited saturation of its markets, especially in the United States, as a concern, adding that "Walmart's fixation on low... View Details

Keywords: by James Heskett; Retail

May 2025
Background Note

Skills-First Talent Management: The Importance of Managers

By: Boris Groysberg, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh and Colleen Ammerman

This note supplements a 2025 series on skills-first talent management in organizations, comprising “Skills-First Talent Management: Hiring” (HBS No. 425-019), “Skills-First Talent Management: Onboarding, Development, and Performance Management” (HBS No. 425-020), and... View Details

Keywords: Competency and Skills; Talent and Talent Management; Experience and Expertise; Job Design and Levels; Employment; Human Capital; Management Practices and Processes; United States