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Show Results For
- All HBS Web
(840)
- People (2)
- News (280)
- Research (431)
- Multimedia (2)
- Faculty Publications (207)
- 22 Apr 2020
- Research Event
How Investors Are Sizing Up Climate Change’s Risks—and Opportunities
Until a few years ago, climate change’s potential impact seemed abstract for many investors. Now, as sea levels rise, hurricanes intensify, and droughts threaten food supplies, many investors are confronting its financial realities. But... View Details
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
electrical current, they pressed the lever over and over again, hundreds of times per hour, foregoing food or sleep, until many of them dropped dead from exhaustion. Further research found pleasure centers exist in human brains, too.... View Details
- 02 Dec 2018
- News
An Investor’s Guide to Climate Change: Risks and Opportunities
sequestration, grasslands, and the food and agricultural sector. Audience members also contributed climate-smart investment advice, ranging from the role of bicycles in cities to alternatives to plastic and “single-use stuff.” More... View Details
- November 2015 (Revised January 2016)
- Teaching Note
McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs
This case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier... View Details
- 04 Oct 2011
- First Look
First Look: October 4
knowing "who we are" might depend in part on repeatedly remembering to forget "who we were not." The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health View Details
Keywords: Sean Silverthorne
- 01 Apr 2000
- News
A Place in the Sun
planet." "There are certain images that come up with five-star service that I just don't like: telephones, swimming pools, valet service," Evanson says from his 500-acre island. "It's a way of differentiating our product, which is... View Details
Keywords: Julia Hanna and Garry Emmons
- October 1997 (Revised May 1998)
- Supplement
Asda (B)
By: Michael Beer and James Weber
Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers... View Details
Keywords: Change Management; Customer Relationship Management; Governance Controls; Innovation and Invention; Management; Service Delivery; Organizational Culture; Strategy; Food and Beverage Industry; Food and Beverage Industry
Beer, Michael, and James Weber. "Asda (B)." Harvard Business School Supplement 498-007, October 1997. (Revised May 1998.)
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details
- 21 Sep 2018
- News
HBS Association of Southern California Boosts Support for Startups
productive workshop.” Creighton Taylor (MBA 2014) pitched his pilot-stage company, Compass, to get guidance on investors, while Noemie Delfassy (MBA 2010) was there to refine her pitch to investors for her food company, Frecious. Sam... View Details
Keywords: Margie Kelley
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
- 01 Mar 2007
- News
The Plight of the Global Poor
its leavings. Every night on the outskirts of Manila, thousands of people lie down to sleep amid acres of rotting food and industrial detritus in a vast urban dumping ground called Payatas. At dawn, they rise and swarm across a... View Details
- 01 Mar 2015
- News
Faculty Q&A: Less Risk, More Reward
another study, I found that households that became newly eligible for food stamps in an expansion that started around 2000 were about 20 percent more likely to have an entrepreneur in the family. The social safety net can be a... View Details
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers... View Details
Keywords: Sean Silverthorne
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the... View Details
- 13 Mar 2018
- First Look
March 13, 2018
real estate brokerage but helped home buyers and sellers save more money. Over time, in response to customer feedback, Redfin increased the level of customer service it provided while decreasing the amount customers saved, instead relying... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
catastrophic risks to patients, physicians, pharmaceutical firms, and regulators. Between the early 1960s and the present, national systems were built to collect, standardize, and respond to individual reports of side effects, with the View Details
Keywords: Martha Lagace
- 01 Mar 2013
- News
Sweet Deal
Hostess Brands, the maker of some 30 iconic American bakery products such as Wonder Bread, Ho Hos, Ding Dongs, and Twinkies, declared itself in liquidation and its assets for sale last November. As an adviser to the Teamsters union, Harry Wilson (MBA 1999), who had... View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=509002 Taylor Fresh Foods Harvard Business School Case 509-008 tIn 13 years, Bruce Taylor had built Taylor Fresh Foods... View Details
Keywords: Martha Lagace
- 23 Feb 2011
- News
A Capitalist in China
last century: energy and infrastructure; agricultural commodities and food products; and natural resources, to name a few.” Kuhns is particularly bullish on China’s hydroelectric power potential. It’s a business he knows well. In 1984, as... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
Airlines. Evolving Ourselves: How Unnatural Selection and Nonrandom Mutation Are Changing Life on Earth by Juan Enriquez (MBA 1986) and Steve Gullans (Current) The authors survey how humans are changing the course of their evolution, seen, for example, in rising rates... View Details