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  • All HBS Web  (1,836)
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    • News  (397)
    • Research  (999)
    • Events  (11)
    • Multimedia  (1)
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  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

http://www.hbs.edu/research/pdf/08-005.pdf Can Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to... View Details
Keywords: Martha Lagace
  • 25 Aug 2015
  • First Look

First Look Tuesday

KC, and Francesca Gino Abstract—Traditional models of operations management involve dynamic decision making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a View Details
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

marketing, technical, and sales resources; extra post-sales support for installation, training, warranty, and field service; and liberal payment terms. While all of these services create value and loyalty among customers, none of them... View Details
Keywords: by Robert S. Kaplan
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

countries, from Sweden to New Zealand, now hold debates, often with much media fanfare. The best way to win hearts and minds Democratic US presidential candidates took to the debate stage for the fifth time this week. While Pons didn’t View Details
Keywords: by Danielle Kost
  • 2010
  • Casebook

Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture

By: Laura Alfaro
All managers face a business environment in which international and macroeconomic phenomena matter. International capital flows can significantly affect countries' development efforts and provide clear investment opportunities for businesses. During the 1990s and early... View Details
Keywords: Financial Crisis; Capital; International Finance; Globalized Economies and Regions; Policy; Government and Politics; Business and Government Relations
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Alfaro, Laura. Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture. Singapore: World Scientific Publishing, 2010.
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

blankets, when you can donate one blanket and feel just as good?” Barasz says. “But, if you frame it as a set, then there is a reason to want to complete the set and to donate all six of the items.” The results of the field View Details
Keywords: by Carmen Nobel
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

The top 20 percent of salespeople often account for 50–60 percent of their company’s revenues. As one study notes, if 20 percent of your salespeople are making 60 percent of revenue, that’s a 3X multiplier; and since the remaining 80... View Details
Keywords: by Kristen Senz
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

field experiment at a large North American company, provides plenty of reassurance, showing that regular Zoom chats with managers fosters solid career-building connections for new workers. In fact, informal “virtual watercooler” sessions... View Details
Keywords: by Lane Lambert
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

published field studies of men doing dangerous work, to induce a model of how organizational cultures equip men to "do" and "undo" gender at work. Breakthrough Inventions and the Growth... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

when presented with this information,” says Harvard Business School’s Joseph Pacelli. However, many employers neglect to highlight the diversity of their workforce. Only 17 percent of the 3,235 public firms that Pacelli studied in a... View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2020
  • Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details
Keywords: by Michael Blanding; Employment
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

basketball fan and a sociologist, began looking at the NBA several years ago as an ideal field in which to study the insidious effects of discrimination. “Racial bias is really hard to measure,” Zhang says.... View Details
Keywords: by Michael Blanding; Sports
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

according to Larkin's 2009 paper "Paying $30,000 for a Gold Star: An Empirical Investigation into the Value of Peer Recognition to Software Salespeople." The paper describes a field study at a large... View Details
Keywords: by Carmen Nobel
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

in Reform-Era China By: Rithmire, Meg Abstract—Although comparative politics is conventionally seen as the study of politics across countries, the field has a longstanding and increasingly prominent... View Details
Keywords: Dina Gerdeman
  • 12 Nov 2013
  • First Look

First Look: November 12

series of studies demonstrates that people confer higher status and competence to nonconforming rather than conforming individuals. These positive inferences derived from signals of nonconformity are mediated by perceived autonomy and... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

January 2017 Review of Financial Studies Being Surprised by the Unsurprising: Earnings Seasonality and Stock Returns By: Chang, Tom Y., Samuel M. Hartzmark, David H. Solomon, and Eugene F. Soltes Abstract—We present evidence consistent... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2010
  • First Look

First Look: January 5

and their impact on organizational climate, which predicts successful outcomes. We addressed this gap with a field experiment suggested by Toyota's problem-solving process. We tested three related process improvement activities: (1)... View Details
Keywords: Martha Lagace
  • 15 Nov 2018
  • Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
Keywords: by Sean Silverthorne; Agriculture & Agribusiness
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

related bills that have both costs and benefits are combined. In our first laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits. We also show in a second View Details
Keywords: Martha Lagace
  • 11 Apr 2011
  • Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

something I had thought about a little. But the students really seized on the question: When is the product shaped by the founder's vision, and when is it shaped by market feedback?" Eisenmann acknowledges that the lean startup methodology is easier to apply in... View Details
Keywords: by Carmen Nobel; Technology; Computer
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