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November 1995 (Revised March 2004)
Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber

A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details

Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts

18 Dec 2018
First Look

New Research and Ideas, December 18, 2018

Case 119-030 Fair Value Accounting at Berkshire Hathaway Inc. In May 2018, Berkshire Hathaway announced an unprecedented loss of more than $1 billion for the first quarter of 2018. Warren Buffett blamed this loss on the new accounting... View Details

Keywords: Dina Gerdeman

November 2012 (Revised August 2013)
Case

A Politician in a Leather Suit and the Paradox of Japanese Capitalism

By: Karthik Ramanna and Matthew Shaffer

Two lost decades later, capitalism in Japan embodies peculiar contradictions—preserving wealth and social stability in the face of declining economic power. Scant transparency in Japanese corporate practices plays an important role in this phenomenon. Sometimes... View Details

Keywords: Crime and Corruption; Economic Systems; Economic Slowdown and Stagnation; Fairness; Values and Beliefs; Corporate Accountability; Corporate Governance; Civil Society or Community; Japan; Tokyo

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

recent years. Says Kominers, “It’s always nice when your research checks out with the view outside your window.” Research into action While their study didn’t necessarily look at the causes of development, Kominers says it’s a fair... View Details

Keywords: by Michael Blanding; Real Estate

06 Sep 2017
What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

government. After all, many organizations rely on government for fair or outright supportive legislation. This is not a simple decision driven only by personal feelings. On one level, it requires analyzing the economic consequences of any... View Details

Keywords: by James Heskett

10 Jan 2007
HBS Case

The Challenge of Managing National Security

Counterterrorism Center. Their effectiveness remains an open question, and in fairness they've not yet had a chance to prove themselves. In the private sector, this kind of change would happen over the course of a generation of... View Details

Keywords: by Garry Emmons; Service

30 Apr 2007
Research & Ideas

All Eyes on Slovakia’s Flat Tax

Slovakia highlights the fact that the beliefs and views of a country on what is fair [do] matter for the long-term sustainability of reforms," says Alfaro. Alfaro, Dessain, and Jensen joined forces for an e-mail interview with HBS... View Details

Keywords: by Martha Lagace

August 2023 (Revised December 2023)
Case

Automating Morality: Ethics for Intelligent Machines

By: Joseph L. Badaracco Jr. and Tom Quinn

As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less... View Details

Keywords: Cost vs Benefits; Judgments; Fairness; Moral Sensibility; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Technology Adoption; Risk and Uncertainty; Cognition and Thinking; Technological Innovation; Auto Industry; Technology Industry; Africa; Asia; Europe; North and Central America; Oceania; South America

February 2004
Case

Czech Mate: CME and Vladimir Zelezny (C)-The Struggle for Control

By: Mihir A. Desai, Alberto Moel and Kathleen Luchs

Supplements the (A) case. View Details

Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake

February 2004
Case

Czech Mate: CME and Vladimir Zelezny (B3)-Zelezny Negotiates

By: Mihir A. Desai, Alberto Moel and Kathleen Luchs

Supplements the (A) case. View Details

Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake

February 2004
Case

Czech Mate: CME and Vladimir Zelezny (B2)-SBS Negotiates

By: Mihir A. Desai, Alberto Moel and Kathleen Luchs

Supplements the (A) case. View Details

Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake

February 2004
Case

Czech Mate: CME and Vladimir Zelezny (A)

By: Mihir A. Desai, Alberto Moel and Kathleen Luchs

This case examines how insiders can expropriate value from shareholders in emerging markets when property rights are ill-defined. As such, it provides a platform for considering how institutions and legal rules impact financing patterns and economic outcomes. CME,... View Details

Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake