Experience Goods - Publications - Faculty & Research

08 May 2012
First Look

First Look: May 8

important later on the experiment (unconscious thought), or to perform the task while believing the experiment had ended (control condition). Afterwards, sequence memory and intrusions of the film were... View Details

Keywords: Carmen Nobel

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

billion new ties and created 600,000 new jobs over a five-year period. Are acquaintances more helpful during a job search? For decades, social scientists have debated whether casual acquaintances—or arms-length relationships—are more helpful than View Details

Keywords: by Michael Blanding

19 Jan 2024
News

The Values and Virtues of a Quick Fix

And Tuesday is the day that you solve for trust. So you run the experiments on rebuilding trust with the stakeholder at the center of your problem. Wednesday, we ask you to do things that adults generally don't like to do, which is to... View Details

Web

C. Roland Christensen - Christensen Center for Teaching & Learning

energetic and rigorous discussion. The process involved much more than subject matter. It was an education in analysis and good judgment. Outside of class, he was dedicated to an immense amount of preparation and to making himself... View Details

15 Mar 2017
Blog Post

An Average Day at HBS

Prospective students often visit campus to learn more about life at HBS. They’re curious about things like case method, housing, and the section experience. But once you get on campus, what is the day-to-day student experience like? We... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to be resilient in both View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

about the heart, it's about family, it's about seeing the good in people and bringing the most out of them," says Snook. Different styles, yes, but the results are similar: After long careers, both have similar win-loss records for... View Details

Keywords: by Sean Silverthorne; Sports

05 Sep 2012
First Look

First Look: September 5

significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management Journal (forthcoming) Abstract We examine the impact of the... View Details

Keywords: Sean Silverthorne

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

designing focused experiments to test hypotheses in a capital-efficient fashion in order to achieve product-market fit. But ICOs substantially limit the benefits associated with such staged experimentation for three reasons. Publisher's... View Details

Keywords: Dina Gerdeman

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

suggestions, four topic areas emerged reflecting changes in the workforce and society. Namely, the Class of 1992 wanted to learn about the experience of women in the workforce as the numbers of women in business was steadily growing. They... View Details

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

many types of innovation for the firms that experience them.” There’s also a second, less studied wave of damage, as competitors ramp up product development efforts to snap up displaced customers and solidify market share gains. This... View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

27 Jan 2009
First Look

First Look: January 27, 2009

and Max H. Bazerman Abstract When powerful people cause harm, they often do so indirectly through other people. Are harmful actions carried out through others evaluated less negatively than harmful actions carried out directly? Four View Details

Keywords: Martha Lagace

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details

Keywords: by Deepak Malhotra

23 May 2019
News

Tracy P. Palandjian, MBA 1997

Palandjian remembers her initial trepidation when launching Social Finance. “I had always followed a conventional path and didn’t think I would make a good entrepreneur,” she recalls. By all accounts it is a View Details

Keywords: Susan Young

Web

Recognizing Our Donors - Alumni

Advancing business as a force for good in the world by helping HBS develop new insights and tools to address key societal challenges Digital Data Design Institute Donors Positioning HBS and Harvard overall as global leaders in reshaping... View Details

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

point, adaptability is a strength. Ravindra Edirisooriya asserted that "Adaptability is good in the short term since it will allow the use of existing labor, materials, machinery and technology and it is not disruptive. However,... View Details

Keywords: by Jim Heskett

May 2024
Case

HarvEast

By: Jeremy Friedman and Natalie Kindred

In late 2023, Dmitry Skornyakov, CEO of Ukrainian agribusiness HarvEast, was navigating the turmoil caused by Russia’s invasion of Ukraine that began in 2014 and escalated into full-scale war in February 2022. Before the full-scale invasion, HarvEast managed 127,000... View Details

Keywords: Goods and Commodities; Natural Resources; Food; Problems and Challenges; Adaptation; Innovation and Management; Crisis Management; Logistics; Supply Chain; Risk and Uncertainty; Loss; Trust; Human Needs; War; Agriculture and Agribusiness Industry; Chile; South America; Latin America; Ukraine

Citation

Educators

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

22 Mar 2021
Research & Ideas

How to Learn from the Big Mistake You Almost Make

member noticed this, and the patient’s treatment was postponed until they received clearance. Almost happened. The pacemaker status was not checked. The patient had a pacemaker and received radiation, but, by chance, the patient did not View Details

Keywords: by Kristen Senz; Health

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

serial entrepreneur and leadership coach. Unleashed, their second book, reflects the married couple’s passion for sharing the knowledge and experience they have gained through years as “accelerators of action.” Kristen Senz: How did you... View Details

Keywords: by Kristen Senz

Publications