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  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

employees and asking the fundamental questions: What exactly does a company owe its employees? How will they be engaged in designing, communicating, and carrying out workplace change programs? What is the policy on severance pay, and how... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

another employer and maybe move up in rank,” Zhang says. “The career ladder is still there, but it’s changing how you play the game.” Adapting your management style The evolution of management toward collaboration calls for developing a new set of skills, but View Details
Keywords: by Ben Rand
  • October 2011
  • Supplement

Ganesh Natarajan, CEO of Zensar: In-Class Comments, 4/7/11

By: David A. Garvin
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Management; Service Operations; Family and Family Relationships; Behavior; Information Technology; Information Technology Industry; India
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  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

example of the growing number of social entrepreneurs whose credo is “putting purpose before profit,” as Harvard Business School Senior Lecturer and serial entrepreneur Reza Satchu chronicles in a 2024 case study, “Flashfood: The Magic of... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 06 Dec 2017
  • Working Paper Summaries

Does Financial Misconduct Affect the Future Compensation of Alumni Managers?

Keywords: by Boris Groysberg, Eric Lin, and George Serafeim
  • December 2001 (Revised June 2002)
  • Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details
Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry
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  • August 2011
  • Supplement

Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

By: David A. Garvin
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details
Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India
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  • November 2013 (Revised September 2015)
  • Supplement

GlaxoSmithKline in China (B)

By: John A. Quelch and Margaret L. Rodriguez
In 2013, Chinese investigators detained four GSK employees for allegedly bribing health care staff to sell GSK pharmaceuticals. A month later, GSK's Asia Pacific regional president, Abbas Hussain, said the company would help identify corrupt practices. Two days later,... View Details
Keywords: Public Health; Pharmaceuticals; China; Bribery; CSR; Hong Bao; Health Care; Drug; GlaxoSmithKline; GSK; Witty; Government; Marketing; Health; Health Care and Treatment; Corporate Social Responsibility and Impact; Corporate Strategy; Corporate Governance; Business and Government Relations; Ethics; Pharmaceutical Industry; China; United Kingdom; United States
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  • 17 Aug 2021
  • Blog Post

Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)

working for a consulting firm that does social impact work or a nonprofit organization that is closer to impact? My current role at CHAI will help me answer these questions. I also knew my role would entail liaising with CHAI View Details

    Benjamin C. Esty

    Benjamin Esty is the Roy and Elizabeth Simmons Professor of Business Administration at Harvard Business School. Over the years, he has taught a variety of courses ranging from advanced corporate finance and project finance to competitive strategy and leadership. He... View Details

    Keywords: banking; asset management; investment banking industry; consumer products; shipping; wine; financial services
    • 14 Feb 2018
    • Blog Post

    Meet HBS Leadership Fellows: Verdell Walker, Sesame Workshop

    organization where every employee is truly united and motivated by a singular goal. SW combines fun media with enriching, meticulously crafted curriculum to address children’s critical developmental needs in the U.S. and across the world.... View Details
    Keywords: Nonprofit / Government
    • January 1991 (Revised March 2010)
    • Case

    Westchester Distributing, Inc. (A)

    By: Robert L. Simons and Robert Boxwell
    Focuses on the three-way interaction among internal controls, employee behavior, and incentives. Salesmen are illegally providing kickbacks to customers of this beer-distribution firm. In turn, salesmen are reimbursing themselves by filing fraudulent expense reports.... View Details
    Keywords: Financial Reporting; Crime and Corruption; Corporate Governance; Governance Controls; Salesforce Management; Behavior; Motivation and Incentives; Distribution Industry; Food and Beverage Industry
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    • May 2011 (Revised March 2012)
    • Supplement

    Global Knowledge Management at Danone (C)

    By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
    The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
    Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
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    • 2022
    • Working Paper

    Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice

    By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
    Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
    Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
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    • Research Summary

    Non-Financial Incentives

    My research shows how firms combine many facets of internal governance to motivate managers. A perspective that underlies much of my research is that managers are not motivated by financial rewards alone: “it’s not just about the... View Details

    • September 2013
    • Article

    Converging to the Lowest Common Denominator in Physical Health

    By: Leslie K. John and Michael I. Norton
    Objective: This research examines how access to information on peer health behaviors affects one's own health behavior. Methods: We report the results of a randomized field experiment in a large corporation in which we introduced walkstations (treadmills... View Details
    Keywords: Information; Behavior; Decision Choices and Conditions; Health; Health Industry
    Related
    • 15 Aug 2023
    • Research & Ideas

    Why Giving to Others Makes Us Happy

    donating a lump sum, and telling employees after that fact. “That’s not likely going to feel as good,” Whillans says. 2. People prefer to have a choice about helping others People seem to express greater happiness when they have control... View Details
    Keywords: by Michael Blanding
    • Article

    Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions

    By: Roy Y.J. Chua and Sheena Iyengar
    A perennial question facing managers is how much decision latitude to give their employees at work. The current research investigates how decision latitude affects employees' perceptions of managers' personalities and, in turn, their leadership effectiveness. Results... View Details
    Keywords: Decisions; Leadership; Perception; Employees; Performance Effectiveness; Personal Characteristics
    Related
    • Spring 2023
    • Article

    Incentive Contract Design and Employee-Initiated Innovation: Evidence from the Field

    By: Wei Cai, Susanna Gallani and Jee-Eun Shin
    This study examines how the design of incentive contracts for tasks defined as workers’ official responsibilities (i.e., standard tasks) influences workers’ propensity to engage in employee-initiated innovation (EII). EII corresponds to innovation activities that are... View Details
    Keywords: Employee-initiated Innovation; Contract Design; Rank-and-file; Extra-role Behaviors; Compensation and Benefits; Motivation and Incentives; Innovation and Management
    Related
    • Profile

    Michael R. Bloomberg

    ambition in their eyes and fire in their bellies and no notions of social caste, who go the furthest and achieve the most.” As Bloomberg made the transition from public life back to the private sector, he returned to his company as CEO... View Details