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- Faculty Publications (143)
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- All HBS Web (627)
- Faculty Publications (143)
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
women, by founding the temporary-staffing agency Tempstaff and lobbying to strike down laws that stifled the temp industry. Tempstaff now has approximately 3,300 employees and is a public company. For the past nine years, Shinohara has... View Details
Keywords: Martha Lagace
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
so that you can read it cover to cover or slice and dice it like a playlist. You can read it backwards. You can just read about Wall Street or consumption or the end of the social contract. You can make the book yours as you choose. View Details
- 30 Aug 2011
- First Look
First Look: August 30
lawsuit: training systems, selection systems, and a career posting center. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. In... View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
John McArthur
faculty and staff. One employee who was seriously injured in a car accident was astonished to receive a visit from McArthur in the hospital even before his family could get there. “While part of this was about managing an institution, it... View Details
Keywords: Dean
- 15 Nov 2011
- First Look
First Look: November 15
political consensus to make investments in the infrastructure that will lead to more effective use of these resources. There is a largely unrecognized opportunity for the private sector to engage in selective investments that consider... View Details
Keywords: Sean Silverthorne
- 01 Dec 2012
- News
From Where We Stand
was an exception. Selected from 3,000 applicants, I learned that there is always a way if you never give up. A lack of role models did not bother me. I love doing things my way without being bothered by precedent. After HBS, I worked in... View Details
- 30 Jan 2018
- First Look
January 30, 2018
role of telecommunications firms in providing content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53774 forthcoming Journal of Accounting Research Effects of an Information Sharing System on Employee Creativity,... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
contains a selection of 42 foundational articles on the discipline of business history written between 1934 and the present day by scholars based in the United States, Europe, Asia, and Latin America. A wide-ranging editorial introduction... View Details
Keywords: Sean Silverthorne
- 15 Dec 2024
- News
Alumni and Faculty Books
Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
https://cb.hbsp.harvard.edu/cbmp/product/518046 Harvard Business School Case 518-061 Kellogg Company/eighteen94 capital With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded... View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
PublicationsHow Leaders Kill Meaning at Work Authors:Teresa Amabile and Steven Kramer Publication:The McKinsey Quarterly, no. 1 (January 2012) Abstract Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 22 Aug 2019
- News
Catalyzing Africa’s Tech Sector
training program, and now just became employee number one at Microsoft's development center in Nigeria. And he's an amazing person, I mean with or without Andela, he would have been fine. When you meet him, you'll know, he's on a mission.... View Details
- 01 Mar 2013
- News
Opening the Door
Care Act move us any closer to that approach? I agree that the individual mandate is essential. But with Obamacare, agents who don't know our individual needs are selecting plans on our behalf, and that's not consumer-driven health care.... View Details
- 12 Apr 2011
- First Look
First Look: April 12
acquisitions. We find that the use of stock and related transaction predicts better long-run performance. Our results suggest that the acquirers of private venture capital-backed companies do not suffer any adverse selection problem and... View Details
Keywords: Sean Silverthorne
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
no statement of the decision reached by the businessman...and generally business cases admit of more than one solution...[they] include both relevant and irrelevant material, in order that the student may obtain practice in selecting the... View Details
Keywords: by David A. Garvin
- Web
Commencement 2012 Address | About
even at the end of a bad day, I’m usually struck by the abundance of things I have to choose from when selecting my Three Thank Yous. I suspect many of you will find yourselves in the same situation. The vast majority of you will go on to... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
that also housed a hamburger stand. It was 100 square feet and featured a single copier, an offset press, film processing, and a small selection of stationery and school supplies. "I essentially had a concept that would work on any... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
frequency and concentrate on a narrow selection of genres, regularly opt for obscure products likely not available in bricks-and-mortar stores. Casting doubt on the "democratizing" nature of online channels, however, I also show... View Details
Keywords: Martha Lagace