Filter Results:
(789)
Show Results For
- All HBS Web
(1,188)
- News (281)
- Research (789)
- Events (3)
- Multimedia (6)
- Faculty Publications (266)
Show Results For
- All HBS Web
(1,188)
- News (281)
- Research (789)
- Events (3)
- Multimedia (6)
- Faculty Publications (266)
Sort by
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
recent working paper, Harvard Business School professor Amy Edmondson and Penn State professor James Detert explored the challenges employees face speaking up to internal authorities. Their research focused on View Details
Keywords: by Sarah Jane Gilbert
- 14 Aug 2007
- First Look
First Look: August 14, 2007
clients and employees who felt betrayed by the firm's apparent misconduct. He must confront some tough decisions about recently uncovered questions concerning the handling of certain accounting transactions three years earlier and about... View Details
Keywords: Martha Lagace
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually... View Details
- 24 Jan 2012
- First Look
First Look: Jan. 24
context, reflected in its introduction of product features, is influenced by prior industry affiliation. We hypothesize first, that prior industry experience shapes a set of shared beliefs resulting in similar and concurrent firm behavior; second, that firms will... View Details
Keywords: Sean Silverthorne
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
- 31 Oct 2006
- HBS Case
Governing Sumida Corporation
founded in 1956 by Ichiro Yawata, Shiggi's father. The company reported revenues of 14 billion yen ($112 million) and had 5,200 employees when Shiggi Yawata was appointed CEO in 1992. A dynamic, outspoken leader, Yawata quickly set an... View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
friendly employees," Frei continued. "The employees are friendlier in part because Commerce Bank only has four checking accounts; others may have forty checking accounts. So the bank can train View Details
Keywords: by Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in press) Abstract Dishonest behavior can have various psychological... View Details
Keywords: Carmen Nobel
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
professor in the Negotiation, Organizations & Markets Unit at Harvard Business School. "In an organization, all the employees already have some of this, in varying degrees." “Altruistic capital is the idea that every individual has... View Details
Keywords: by Carmen Nobel
- 04 Jan 2012
- First Look
First Look: January 4
consists of (1) two firms competing in a vertically differentiated market in which product quality is a mix of public and private components and (2) a market for developers that firms hire after observing signals of their contributions to open source. We demonstrate... View Details
Keywords: Carmen Nobel
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
in the behaviors of employers purchasing health plans. In addition, some important system infrastructure needs to be put in place—rules and regulations that shift the incentives and create the right types of information. Let's look at... View Details
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad),... View Details
Keywords: by James Heskett
- 17 Sep 2013
- First Look
First Look: September 17
http://www.people.hbs.edu/shanson/shortint_text_20130814_FINAL.pdf September 2013 Organizational Behavior and Human Decision Processes Cheating More for Less: Upward Social Comparisons Motivate the Poorly Compensated to Cheat By: John,... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
encourage the continued patronage of customers. They allow retailers to gather data on customer behavior in order to decipher trends, appropriately reward loyalty, and influence shopping behavior. Loyalty schemes take many forms; some of... View Details
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
- 26 Oct 2010
- First Look
First Look: October 26, 2010
Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational... View Details
Keywords: Sean Silverthorne
- 23 Feb 2016
- First Look
February 23, 2016
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50571 February 2016 Games and Economic Behavior Contract Design and Stability in Many-to-Many Matching By: Hatfield, John William, and Scott Duke Kominers Abstract— We develop a model... View Details
Keywords: Sean Silverthorne
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot of times the context of the conversation is around diversity as a problem—isolation,... View Details
Keywords: by Carmen Nobel
- 27 Feb 2012
- Research & Ideas
When Researchers Cheat (Just a Little)
Leslie K. John is keenly aware of the pressure researchers feel to get results. When her graduate studies in behavioral decision research didn't produce significant findings that led to publication in a prestigious journal, John felt... View Details
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
The influence of a nation's history, infrastructure, and culture permeates all aspects of life within the country, including the norms, values, and behaviors of managers in its national companies. Nationally influenced View Details