Employee Behavior - Publications - Faculty & Research

12 Mar 2021
News

My Favorite Case

Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

03 Jul 2012
First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details

Keywords: Sean Silverthorne

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

climate antecedent for positive, discretionary behaviors of frontline staff. We compare change in PIP in the treatment work areas to the same type of work areas in control hospitals. Results: On average, compared to control work areas,... View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details

Keywords: by John A. Quelch; Health

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

beliefs, attitudes, and demographic traits. The study, Going It Alone: Competition Increases the Attractiveness of Minority Status, will appear in the November issue of Organizational Behavior and Human Decision Processes. Standing out to... View Details

Keywords: by Danielle Kost

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

postadoption behavior varies depending on customer acquisition method and dynamic states. At the total usage level, in one context (an annotation and note-taking service), customers who heard about the service through search and... View Details

Keywords: Dina Gerdeman

Web

Strategy Execution Online Course | HBS Online

for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance jobs... View Details

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

Citation

Educators

Purchase

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the employee View Details

Keywords: by Loren Gary

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details

Keywords: by John P. Kotter

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

deliver an individualized approach to understand the circumstances of each employee and to be able to react appropriately to individual needs. Implemented staffing, training, and compliance models to create new View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Web

Business Insights Blog | HBS Online

Author Staff tag Leadership Leading Change and Organizational Renewal Management Adapting to change requires leaders to focus on cultural transformation by redefining values, norms, and behaviors within their organization. Using... View Details

08 Dec 2009
First Look

First Look: Dec. 8

conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details

Keywords: Martha Lagace

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

brands goes to digital media. What happens when products with sensors generate such volumes of customer experience data that advertising may be a less significant factor?” Jeff Polzer, of the Organizational Behavior faculty, introduced... View Details

Keywords: by Dina Gerdeman

Web

First Look: September 20

how a common strategic decision aimed at increasing one's own power, i.e., investing in outside options, can lead to opportunistic behavior in exchange relationships. Across three laboratory studies, we show that the extent to which... View Details

Keywords: Sean Silverthorne

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in the school’s Organizational... View Details

Keywords: by Martha Lagace; Education

22 May 2018
First Look

New Research and Ideas, May 22, 2018

Compliance programs help companies align the interests and behavior of employees with external expectations and regulation. The case discusses how AB InBev, a major brewer, developed its compliance program.... View Details