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- All HBS Web (1,106)
- Faculty Publications (448)
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- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business travel in a world... View Details
- 05 Feb 2008
- First Look
First Look: February 5, 2008
psychologists and economists did not begin to empirically investigate this type of want/should conflict until recently. In this paper, we review and synthesize the latest research on want/should conflict,... View Details
Keywords: Martha Lagace
- 01 Mar 2016
- First Look
March 1, 2016
asset returns. We present empirical evidence that bears on some of the model’s distinctive predictions. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50677 Net Neutrality: A Fast Lane to Understanding the... View Details
Keywords: Sean Silverthorne
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
model for the head of a company is the corporate CEO. In China and Chinese-related businesses it is the head of the family. In France it remains the military general. In Japan it is the consensus builder. In Germany today it is the coalition builder. There are nine key... View Details
Keywords: by D. Quinn Mills
- 22 May 2013
- Working Paper Summaries
Hidden Structure: Using Network Methods to Map System Architecture
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 03 Sep 2013
- First Look
First Look: September 3
link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1465064 August 2013 Institutional Logics in Action. Vol. 39B, Research in the Sociology of Organizations Series, edited by Michael Lounsbury and Eva Boxenbaum, 175-198. Emerald... View Details
Keywords: Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
teamwork and patient outcomes remain empirical questions in need of rigorous study. Objective: To identify and review survey instruments used to assess dimensions of teamwork, so as to facilitate high quality View Details
Keywords: Carmen Nobel
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
School assistant professor, and Serena F. Hagerty, a PhD candidate in the Business Administration PhD program, an interfaculty program between the Graduate School of Arts and Sciences and Harvard Business School. Hagerty and Barasz sought to demonstrate this phenomenon... View Details
Keywords: by Rachel Layne
- 04 Jun 2013
- First Look
First Look: June 4
industries and exploit cross-section and time-series variation in import tariffs to examine their impact on firm boundaries. Our empirical results provide strong support for the view that output prices are a key determinant of vertical... View Details
Keywords: Sean Silverthorne
- 13 Jan 2015
- First Look
First Look: January 13
Publications January 2015 Handbook of Regional and Urban Economics Agglomeration and Innovation By: Carlino, Gerald, and William R. Kerr Abstract—This chapter reviews academic research on the connections between agglomeration and... View Details
Keywords: Sean Silverthorne
- 17 Jan 2017
- First Look
First Look at New Research: January 17
in goods, services, investments, and ideas led by multinational firms. Extensive research has sought to understand the geographic patterns of foreign direct investment (FDI). This chapter reviews existing theories and evidence... View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
McElheran Abstract This paper investigates the relationship between market position and the adoption of IT-enabled process innovations. Prior research has focused overwhelmingly on product innovation and garnered mixed View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
psychological scientists of the modern era. These readable essays highlight the most important contributions to theory and research in psychological science, show how the greatest psychological scientists formulate and think about their... View Details
Keywords: Sean Silverthorne
- 20 Feb 2007
- First Look
First Look: February 20, 2007
organization, using economic analysis as a tool for understanding business structures and transactions. A Discussion of "Letting the 'Tail Wag the Dog'": The Debate over GAAP versus Street Earnings Revisited Authors:Mark T. Bradshaw and Mark Soliman... View Details
Keywords: Martha Lagace
- 05 Jul 2016
- First Look
July 5, 2016
of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence from a multi-year research agenda at... View Details
Keywords: Sean Silverthorne
- 23 May 2005
- Research & Ideas
What Could Bring Globalization Down?
the First World War, a crisis of globalization today is a low-probability worst-case scenario. The key causes of the 1914 crisis were: The overstretch of the hegemonic empire (Britain). The escalation of rivalry between great powers... View Details
Keywords: by Cynthia Churchwell
- 22 Mar 2016
- First Look
March 22, 2016
investor's financial returns. Institutions, Institutional Change and Economic Performance in Emerging Markets brings together a series of Harvard Business School case studies on emerging markets. This book is an invaluable resource for View Details
Keywords: Sean Silverthorne
- 12 Jan 2016
- First Look
January 12, 2016
November–December 2015 Operations Research Active Postmarketing Drug Surveillance for Multiple Adverse Events By: Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios Abstract—Postmarketing drug surveillance is the... View Details
Keywords: Carmen Nobel
- 2022
- Article
Which Explanation Should I Choose? A Function Approximation Perspective to Characterizing Post hoc Explanations
By: Tessa Han, Suraj Srinivas and Himabindu Lakkaraju
A critical problem in the field of post hoc explainability is the lack of a common foundational goal among methods. For example, some methods are motivated by function approximation, some by game theoretic notions, and some by obtaining clean visualizations. This... View Details
Han, Tessa, Suraj Srinivas, and Himabindu Lakkaraju. "Which Explanation Should I Choose? A Function Approximation Perspective to Characterizing Post hoc Explanations." Advances in Neural Information Processing Systems (NeurIPS) (2022). (Best Paper Award, International Conference on Machine Learning (ICML) Workshop on Interpretable ML in Healthcare.)