Emotions - Publications - Faculty & Research

08 Nov 2018
Blog Post

Long Distance Relationships: What if my partner can’t join me at HBS?

in Sao Paulo, Brazil, as I experienced the life of an MBA student in Boston. Here is how I go about bridging the physical and emotional gap between us. Exploring careers Before attending Harvard Business School I tried various careers,... View Details

01 Oct 2001
News

Guy de Chazal: Changing Focus

Fountain House board member since 1986, he speaks with deep conviction about the challenges faced by the emotionally handicapped. "With advances in pharmaceutical treatments for emotional illnesses, hospitalization is no longer the right... View Details

Keywords: Deborah Blagg

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

says Haupt. Asparagus tongs, for example, are a thing of the past. Multiuse items—like Steuben's Magnolia bowl, which doubles as a caviar server when flipped over—are in demand. An Emotional Buy Retail therapy is a relatively new term for... View Details

Keywords: by Julia Hanna; Consumer Products

Web

Sexual Harassment - Race, Gender & Equity

46% 15% 14% Nonprofit 38% 31% 10% 9% 3 Impact When women are the victims of harassment at work, it impacts their emotional well-being and relationships, and it can also limit their potential for advancement at work. “My gender has... View Details

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

they have no emotional skin in the game. They are only focused on individual objectives. They possess a survival mentality, assuming they are in the service of self. They may very well feel that they are marking time until something... View Details

Keywords: by Martha Lagace; Education

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

as well as companies. Q: Do you get exasperated by popular viewpoints that treat globalization as a monolithic force without any shades of gray? What's the best way you counter views that seem more emotional than fact-based? A: I don't... View Details

Keywords: by Martha Lagace

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

one study, more than half of all doctors in the US report feeling at least one symptom of burnout: emotional exhaustion, a feeling of detachment, or a diminished sense of personal accomplishment—twice the rate of the general working... View Details

Keywords: by Michael Blanding; Health

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama,... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

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04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

friends-and-family investors introduce a more emotional element to the business as it moves forward, regardless of whether that heighted emotion is beneficial or detrimental to the founder and the startup. View Details

Keywords: by Noam Wasserman

18 Jan 2018
News

The Lessons of All-Day Breakfast

analytics, to take the emotion out of the decisions-- all day breakfast was a great example of relying on a very consumer-focused idea. But allowing the analytics and the pilot market, so the test versus control, to highlight the... View Details

Keywords: Food Services and Drinking Places; Hospitality

2008
Book

Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

By: Gerald Zaltman and Lindsay Zaltman

Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a... View Details

Keywords: Advertising Campaigns; Nonverbal Communication; Customer Satisfaction; Books; Marketing Strategy; Product Launch; Consumer Behavior; Failure; Nonprofit Organizations; Behavior; Emotions

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21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

challenges, acknowledge their pain before addressing the substance of the problem. This does not have to be a deeply emotional moment to be sincere: The script can be as simple as “I’m so sorry; that must be awful for you. I appreciate... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

01 Dec 2015
Blog Post

What is the HBS FIELD Program?

foundations for working in and leading teams. There are various exercises surrounding communication, negotiation, team launches, emotional intelligence and self-awareness. The various forums set us all up for success in the remaining... View Details

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Organizational Behavior Awards & Honors - Faculty & Research

Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms" with Mary Ann Glynn and Michael Tushman (July 2019) received a 2020 Strategic Management Journal Certificate of Achievement which is given for SMJ articles in the... View Details

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

forward. Feiyue Li – Class of 2021 I’ve always known that I sometimes feel certain things others that probably don’t. This has given me the great gift of empathy to connect with people, but also the amplification of my emotions in ways I... View Details

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

First, individuals experience negative emotions when examining their own failures, and this can chip away at self-confidence and self-esteem. Most people prefer to put past mistakes behind them rather than revisit and unpack them for... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

educated and be put in a position to advance my family’s socioeconomic status. Pursuing post-secondary education proved to be a rewarding challenge. This educational journey has allowed me to develop a high level of emotional intelligence... View Details

01 Dec 2009
News

One Man Crime Wave

profile, MacDonald said about his HBS experience, “I learned that total ice-cold objectivity is unattainable. Each man has his own warps and biases. To think properly, one must be aware of these emotional hang-ups, and make allowances for... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

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