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Change Through Persuasion
Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details
- 14 Dec 2021
- News
New Possibilities: J.P. Morgan NextList 2022
- 14 Jul 2021
- Blog Post
From Colombia to the District of Columbia: Making an Impact with Paulina Llano (MBA 2022)
flat, nimble, Moderna culture.” Looking ahead, Llano knows that the experience of working for a company who is contributing so much to world health will be an experience she’ll... View Details
Keywords: Health Care
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
higher stakes. How can they prepare? Neeley recommends that leaders ask themselves: Do our ethics watchdogs and controls have authority and autonomy? One of Google’s biggest mistakes was not giving Gebru the... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
that 80 percent of executives around the world rated employee experience (including trust) important or very important. Employee experience drives engagement. And yet in the... View Details
Keywords: by James Heskett
Teresa M. Amabile
Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details
- Web
How HBS Financial Aid Can Help You Meet the Cost of Your MBA | MBA
believe this investment pays off over the long run. Why it’s worth it: Transformational experience to develop as a leader Lifelong relationships and network Career Support & Exploration resources for... View Details
- November 2011
- Article
How Great Companies Think Differently
Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term... View Details
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
false illusion of a post-racial society, where many people thought we had transcended issues of race,” he says. “But that was not the case at all.” It certainly wasn’t the View Details
Keywords: by Dina Gerdeman
- Article
Know Your Customers' 'Jobs to Be Done'
By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
Keywords: Customer Relationship Management
- April 2022
- Supplement
Mastercard Labs (B)
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative at the company. Banga tasked Garry Lyons, who had joined Mastercard through the 2009 acquisition of Orbiscom,... View Details
Keywords: Organizational Behavior; Culture; Transformation; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Digital Transformation; Metrics; Payments; Financial Industry; Financial Inclusion; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Fintech
- 02 Aug 2022
- Blog Post
From HBS to Cutting-Edge Tech
internationally-recognized brand was a deciding factor too. HBS was the only one that fit the bill. A lot of schools prepare you for your first post-MBA job, but the HBS case method goes further. HBS classroom discussions simulate the... View Details
- April 2022 (Revised July 2022)
- Case
Stalin’s Capitalists: American Business and Soviet Industrialization
By: Jeremy Friedman, Jingyu Liu and Christine Riggle
In the late 1920s and early 1930s when Joseph Stalin, leader of the world’s first Communist state, sought to industrialize his largely peasant country on an unprecedented scale, he turned for help to those who had the most experience constructing on such a scale:... View Details
Keywords: Communism; Industrialization; Socialism; History; Industry Growth; Economic Systems; Soviet Union
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
is human ingenuity—fueled by unique experiences and bespoke skills—that holds the key to the most creative and unprecedented solutions, our study indicates. The future lies not in human versus machine intelligence but in the collective... View Details
- April 2006 (Revised October 2006)
- Case
Dansko, Inc.
By: Amy C. Edmondson and Victoria Winston
For the past 18 months, Mandy Cabot had worried that the shoe business she had built into a thriving operation with $90 million in annual revenue and over 110 employees might instead be a "house of cards." The management philosophy that had guided Dansko's growth,... View Details
- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
(AdobeStock/ Katleho S/peopleimages.com) Business leaders today face decisions of increasing complexity. They have to take into account far more than economics, in particular the increasing influence View Details
Keywords: by James Heskett
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
leaders must clearly articulate what it is they stand for and then take decisive actions around those beliefs. Not just when it’s easy or convenient, but even when it’s difficult. In my new book, Deep Purpose: The Heart and Soul View Details
Keywords: by Ranjay Gulati
- 2016
- Chapter
A Global Dialogue on Liberal Arts and Sciences: Re-engagement, Re-imagination, and Experimentation
By: William C. Kirby and Marijk C. van der Wende
Book Abstract: This book highlights the experiences of international leaders in liberal arts and science education from around the world as they discuss regional trends and models, with a specific focus on developments in and cooperation with China. Focusing on why... View Details
- 27 Nov 2023
- Blog Post
Creating Emerging Markets Sustainability Series - Opportunities for Green Entrepreneurship in the Face of Policy Inaction
project has gathered compelling interviews with business leaders in some of the world’s most climate vulnerable countries such as Nigeria, which contends with the desertification View Details