Emotion - Publications - Faculty & Research

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

they have no emotional skin in the game. They are only focused on individual objectives. They possess a survival mentality, assuming they are in the service of self. They may very well feel that they are marking time until something... View Details

Keywords: by Martha Lagace; Education

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

if they connect under-represented and under-resourced people only with others just like them. While networks can provide emotional support, they don’t necessarily help women or people of color break into major funding circles. Kanter... View Details

Keywords: by Carolyn DiPaolo

Web

Sexual Harassment - Race, Gender & Equity

46% 15% 14% Nonprofit 38% 31% 10% 9% 3 Impact When women are the victims of harassment at work, it impacts their emotional well-being and relationships, and it can also limit their potential for advancement at work. “My gender has... View Details

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

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08 Nov 2018
Blog Post

Long Distance Relationships: What if my partner can’t join me at HBS?

in Sao Paulo, Brazil, as I experienced the life of an MBA student in Boston. Here is how I go about bridging the physical and emotional gap between us. Exploring careers Before attending Harvard Business School I tried various careers,... View Details

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama,... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

one study, more than half of all doctors in the US report feeling at least one symptom of burnout: emotional exhaustion, a feeling of detachment, or a diminished sense of personal accomplishment—twice the rate of the general working... View Details

Keywords: by Michael Blanding; Health

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

friends-and-family investors introduce a more emotional element to the business as it moves forward, regardless of whether that heighted emotion is beneficial or detrimental to the founder and the startup. View Details

Keywords: by Noam Wasserman

2008
Book

Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

By: Gerald Zaltman and Lindsay Zaltman

Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a... View Details

Keywords: Advertising Campaigns; Nonverbal Communication; Customer Satisfaction; Books; Marketing Strategy; Product Launch; Consumer Behavior; Failure; Nonprofit Organizations; Behavior; Emotions

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15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

as well as companies. Q: Do you get exasperated by popular viewpoints that treat globalization as a monolithic force without any shades of gray? What's the best way you counter views that seem more emotional than fact-based? A: I don't... View Details

Keywords: by Martha Lagace

01 Dec 2015
Blog Post

What is the HBS FIELD Program?

foundations for working in and leading teams. There are various exercises surrounding communication, negotiation, team launches, emotional intelligence and self-awareness. The various forums set us all up for success in the remaining... View Details

Web

Organizational Behavior Awards & Honors - Faculty & Research

Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms" with Mary Ann Glynn and Michael Tushman (July 2019) received a 2020 Strategic Management Journal Certificate of Achievement which is given for SMJ articles in the... View Details

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

educated and be put in a position to advance my family’s socioeconomic status. Pursuing post-secondary education proved to be a rewarding challenge. This educational journey has allowed me to develop a high level of emotional intelligence... View Details

Blog

What Black Executives Really Want

say, "Yes, my company is trying, but ." This was one of the most emotional research projects I have ever done. I rarely tear up in an interview. But on multiple occasions, I really had tears in my eyes hearing people's stories. It was... View Details

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

forward. Feiyue Li – Class of 2021 I’ve always known that I sometimes feel certain things others that probably don’t. This has given me the great gift of empathy to connect with people, but also the amplification of my emotions in ways I... View Details

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

First, individuals experience negative emotions when examining their own failures, and this can chip away at self-confidence and self-esteem. Most people prefer to put past mistakes behind them rather than revisit and unpack them for... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

wanted to be I needed to serve a higher purpose than my own personal gain for a while. For me, that meant becoming an Infantry Officer. REFLECTION ON SERVICE: Some of the worst feelings and emotions I have ever felt have come from my... View Details

18 Jan 2018
News

The Lessons of All-Day Breakfast

analytics, to take the emotion out of the decisions-- all day breakfast was a great example of relying on a very consumer-focused idea. But allowing the analytics and the pilot market, so the test versus control, to highlight the... View Details

Keywords: Food Services and Drinking Places; Hospitality

01 Dec 2009
News

One Man Crime Wave

profile, MacDonald said about his HBS experience, “I learned that total ice-cold objectivity is unattainable. Each man has his own warps and biases. To think properly, one must be aware of these emotional hang-ups, and make allowances for... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

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