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    • All HBS Web  (4,765)
      • Faculty Publications  (730)

      Diversity And InclusionRemove Diversity And Inclusion →

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      • November 2007 (Revised October 2008)
      • Case

      Differences at Work: Will (A)

      By: Sandra J. Sucher and Rachel Gordon
      A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details
      Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (A)." Harvard Business School Case 408-013, November 2007. (Revised October 2008.)
      • November 2007 (Revised October 2008)
      • Supplement

      Differences at Work: Will (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Will (B), HBS Case No. 9-408-045, Will describes how decided to respond to the question so that his colleague could tell from his answer that Will was a gay man. View Details
      Keywords: Attitudes; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (B)." Harvard Business School Supplement 408-045, November 2007. (Revised October 2008.)
      • November 2007
      • Case

      Differences at Work: Alex (A)

      By: Sandra J. Sucher and Rachel Gordon
      At an interview for his dream job, Alex has been asked an inappropriate question by the interviewer. How will Alex handle the situation? Should he accept the position is offered? View Details
      Keywords: Prejudice and Bias; Behavior; Job Interviews; Ethics; Human Resources; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Alex (A)." Harvard Business School Case 408-011, November 2007.
      • November 2007
      • Case

      Differences at Work: Ben (A)

      By: Sandra J. Sucher and Rachel Gordon
      During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details
      Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (A)." Harvard Business School Case 408-012, November 2007.
      • 18 Oct 2007 - 19 Oct 2007
      • Keynote Speech

      Future Work on Diversity and Equal Opportunities: Experiences from the U.S.

      By: R. Ely
      Keywords: Diversity; Opportunities; United States
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      Ely, R. "Future Work on Diversity and Equal Opportunities: Experiences from the U.S." Conference on Diversity and Equal Opportunities, Copenhagen, Denmark, October 18–19, 2007. (Keynote Address.)
      • 1 Oct 2007
      • Keynote Speech

      Racial Diversity and Team Learning Environment: Effects on Team Performance

      By: R. Ely
      Keywords: Groups and Teams; Diversity; Learning; Performance
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      Ely, R. "Racial Diversity and Team Learning Environment: Effects on Team Performance." Erasmus University Faculty Symposium, Rotterdam, The Netherlands, October 1, 2007. (Invited Paper.)
      • Sep 2007 - 2007
      • Conference Presentation

      Antecedents of Boundary Spanning in Cross-functional NPD Teams

      By: James R. Dillon, Shikhar Sarin and Amy C. Edmondson
      Boundary spanning has been shown in prior research to enhance innovativeness and performance of product development teams. In this study, we examine team conditions that foster boundary spanning behavior. We analyze survey data from 207 members of 54 cross-functional... View Details
      Keywords: Product Development; Innovation and Invention; Groups and Teams; Behavior; Performance Improvement; Boundaries; Leadership Style; Product; Complexity; Integration; Power and Influence
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      Dillon, James R., Shikhar Sarin, and Amy C. Edmondson. "Antecedents of Boundary Spanning in Cross-functional NPD Teams." Paper presented at the Product Development and Management Association Annual Global Conference on Product Innovation Management, Orlando, FL, September 2007.
      • 1997
      • Dictionary Entry

      Incommensurable Values

      By: Nien-he Hsieh
      Values, such as liberty and equality, are sometimes said to be incommensurable in the sense that their value cannot be reduced to a common measure. The possibility of value incommensurability is thought to raise deep questions about practical reason and rational choice... View Details
      Keywords: Measurement and Metrics; Values and Beliefs
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      Hsieh, Nien-he. "Incommensurable Values." In Stanford Encyclopedia of Philosophy, edited by Edward N. Zalta. Stanford University, 1997. Electronic. (First published Mon Jul 23, 2007; substantive revision Wed Jul 14, 2021.)
      • December 2006 (Revised January 2007)
      • Case

      Chief Timothy Adeola Odutola and Nigeria's Manufacturing Sector

      By: Nitin Nohria, Anthony Mayo, Foluke Otudeko and Mark Benson
      Chief Timothy Adeola Odutola was an important contributor to Nigeria's manufacturing sector, creating a multimillion-dollar conglomerate including three factories, a retail franchise, a cattle ranch, a 5,000-acre plantation, a sawmill, and an exporting business before... View Details
      Keywords: History; Business Conglomerates; Corporate Social Responsibility and Impact; Corporate Entrepreneurship; Success; Leadership Style; Business History; Market Entry and Exit; Personal Development and Career; Business Startups; Manufacturing Industry; Nigeria
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      Nohria, Nitin, Anthony Mayo, Foluke Otudeko, and Mark Benson. "Chief Timothy Adeola Odutola and Nigeria's Manufacturing Sector." Harvard Business School Case 407-027, December 2006. (Revised January 2007.)
      • December 2006 (Revised December 2007)
      • Case

      The Convention on Biological Diversity: Engaging the Private Sector

      By: David E. Bell and Mary L. Shelman
      The Convention on Biological Diversity (CBD) was a U.N. treaty that by 2006 had been signed by virtually every country in the world except for the United States. The treaty established three main goals: the conservation of biological diversity, the sustainable use of... View Details
      Keywords: Agribusiness; Private Sector; Business and Community Relations; Business and Government Relations; Genetics; Environmental Sustainability
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      Bell, David E., and Mary L. Shelman. "The Convention on Biological Diversity: Engaging the Private Sector." Harvard Business School Case 507-020, December 2006. (Revised December 2007.)
      • 1 Nov 2006
      • Keynote Speech

      Cross-cultural Teamwork in Organizations

      By: R. Ely
      Keywords: Groups and Teams; Organizations; Diversity
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      Ely, R. "Cross-cultural Teamwork in Organizations." National Work and Family Roundtable Meeting, Boston College Center for Work and Family, Boston, MA, November 01, 2006. (Keynote Address.)
      • November 2006
      • Article

      Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams

      By: Ingrid Marie Nembhard and A. Edmondson
      Keywords: Leadership; Health; Safety
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      Nembhard, Ingrid Marie, and A. Edmondson. "Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams." Special Issue on Healthcare: The problems are organizational not clinical. Journal of Organizational Behavior 27, no. 7 (November 2006): 941–966. (Award for Best Paper in Positive Organizational Scholarship, Ross School of Business, University of Maryland.)
      • October 2006
      • Article

      Location Choices across the Value Chain: How Activity and Capability Influence Collocation

      By: Juan Alcacer
      There has been a recent revival of interest in the geographic component of firm strategy. Recent research suggests that two opposing forces—competition costs and agglomeration benefits—determine whether firms collocate in a given geographic market. Unexplored is (1)... View Details
      Keywords: Business Strategy; Competitive Strategy; Sales; Research and Development; Cost Accounting; Cost Management; Markets; Production; Organizational Change and Adaptation; Distribution; Cost vs Benefits; SWOT Analysis; Telecommunications Industry
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      Alcacer, Juan. "Location Choices across the Value Chain: How Activity and Capability Influence Collocation." Management Science 52, no. 10 (October 2006): 1457–1471.
      • September 2006 (Revised October 2007)
      • Case

      Shinsei Bank: Developing an Integrated Firm

      By: Thomas J. DeLong and Masako Egawa
      Tom Pedersen, newly appointed chief learning officer (CLO) of Shinsei Bank in Japan, pondered how he could facilitate development of an integrated culture and transformation of the organization. Shinsei Bank had not developed longstanding tradition or a strong... View Details
      Keywords: Integration; Mission and Purpose; Organizational Change and Adaptation; Talent and Talent Management; Organizational Culture; Performance Evaluation; Cooperation; Diversity; Japan
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      DeLong, Thomas J., and Masako Egawa. "Shinsei Bank: Developing an Integrated Firm." Harvard Business School Case 407-006, September 2006. (Revised October 2007.)
      • 2006
      • Working Paper

      Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms

      By: Modupe Akinola and David A. Thomas
      Workforce diversity continues to be a key focus for organizations, driven by globalization of the U.S. economy and the desire for organizations to more accurately reflect the demographic diversity of the US population. Yet, most research on diversity in organizations... View Details
      Keywords: Diversity; Globalization; Employees; Retention; Knowledge Sharing; Research; United States
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      Akinola, Modupe, and David A. Thomas. "Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms." Harvard Business School Working Paper, No. 07-019, September 2006. (Revised August 2008.)
      • August 2006 (Revised November 2007)
      • Background Note

      A Framework for Pursuing Diversity in the Workplace

      By: Thomas J. DeLong and Michael Brookshire
      Assesses the costs and benefits of pursuing diversity and pinpoints the primary barriers to creating diverse workplaces. It also proposes some options for advancing diversity in an organization. View Details
      Keywords: Cost vs Benefits; Organizational Culture; Problems and Challenges; Diversity
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      DeLong, Thomas J., and Michael Brookshire. "A Framework for Pursuing Diversity in the Workplace." Harvard Business School Background Note 407-029, August 2006. (Revised November 2007.)
      • August 2006 (Revised October 2012)
      • Case

      Natura: Global Beauty Made in Brazil

      By: Geoffrey G. Jones and Ricardo Reisen de Pinho
      Explores the globalization strategies of Natura, Brazil's largest cosmetics company. Founded in 1969, Natura grew using a direct selling model. Led by its three founders, the firm made distinctive use of Brazil's diversity and became characterized by high ethical and... View Details
      Keywords: Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Corporate Social Responsibility and Impact; Beauty and Cosmetics Industry; Brazil
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      Jones, Geoffrey G., and Ricardo Reisen de Pinho. "Natura: Global Beauty Made in Brazil." Harvard Business School Case 807-029, August 2006. (Revised October 2012.)
      • August 2006 (Revised March 2007)
      • Background Note

      Developing an Effective Living Group in the General Management Program

      By: Michael Beer and John J. Gabarro
      Discusses the importance of living room groups (eight participants who share a living room) at Harvard Business School's Advanced Management Program developing into effective learning groups. The diversity of the groups is a strength, but only a conscious and concerted... View Details
      Keywords: Groups and Teams
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      Beer, Michael, and John J. Gabarro. "Developing an Effective Living Group in the General Management Program." Harvard Business School Background Note 407-022, August 2006. (Revised March 2007.)
      • May 2006
      • Module Note

      Leading Culturally Diverse Teams

      By: Robin J. Ely
      Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details
      Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture
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      Ely, Robin J. "Leading Culturally Diverse Teams." Harvard Business School Module Note 406-097, May 2006.
      • March 2006
      • Module Note

      Managing Innovation in an Uncertain World: Module 3: Expanding Diversity

      By: Alan D. MacCormack
      Describes the third module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
      Keywords: Innovation and Management; Business Processes; Projects; Risk and Uncertainty; Product Development; Managerial Roles; Opportunities; Perspective; Expansion; Goals and Objectives
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      MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 3: Expanding Diversity." Harvard Business School Module Note 606-126, March 2006.
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