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- Faculty Publications (76)
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- All HBS Web (743)
- Faculty Publications (76)
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
participants also performed better and faster on data-entry tasks than those in the other groups. Furthermore, those in the individuality group were much more likely to return to the lab on the second day, indicating that the opportunity... View Details
Keywords: All Industries
- 01 Apr 2008
- First Look
First Look: April 1, 2008
public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
approach. Finally, we show that the relation is driven by both the social and the environmental dimension of CSR. Download the paper: http://www.hbs.edu/research/pdf/11-130.pdf The Impact of a Corporate... View Details
Keywords: Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management:... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a... View Details
Keywords: by Sean Silverthorne
- 13 Mar 2018
- First Look
March 13, 2018
multidivisional enterprises that have diversified into related product lines. The present book aims to fill in this gap in the literature by adopting a coherent approach to this elusive subject. Publisher's link:... View Details
Keywords: Sean Silverthorne
- Web
Strategic Plan | Information Technology
Service Delivery Improvement Plan (completed) 2. Design Sustainable Technology Architecture 2.01: Baker Architecture Modernization Program 2.02: Cloud Program 2.03: Configuration Management Database (CMDB) Build for HBS IT 2.04: View Details
- 15 Sep 2020
- News
Lifting Fallen Families
returned home and pursued a career in business, first as partner at Butler Capital in New York and later as global co-head of investor relations with Apax Partners. As he View Details
- 15 May 2012
- First Look
First Look: May 15
company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA)... View Details
Keywords: Carmen Nobel
- 01 Mar 2012
- News
Get Creative
whatever reason, when God created the world, he made data only available about the past. As teachers at HBS, we’re trained to nail students to the wall if they ever make an assertion in class discussion that is not backed up with View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
- Web
Supply Chain Management - Course Catalog
(e.g., operations, marketing, finance) in firms that make, sell and/or distribute physical products, or in organizations (e.g., consulting firms, investment banks, private equity firms, software providers, transportation providers) that analyze, invest in, and/or offer... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
entrepreneurs (like Waze or Uber) from open data sources—rather than being controlled by a central utility. Pricing can vary by demand or by user’s ability to pay. This provides an astonishing ability to improve how the existing... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
curiosity and passable trust that enables them to connect and share knowledge. Paradoxically, the very non-work related content that attracts users to social media View Details
Keywords: Sean Silverthorne
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
Administration. “The traditional model has been turned upside down. Having the data to innovate at scale is now the main thing.” Lakhani and Marco Iansiti, the David Sarnoff Professor of Business... View Details
Keywords: Susan Young
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously... View Details
Keywords: Sean Silverthorne
- 22 Jun 2010
- First Look
First Look: June 22
Chapman Wood, George Westerman, and Charles A. O'Reilly III Publication:Industrial and Corporate Change (forthcoming) Abstract This article empirically explores the relations... View Details
Keywords: Martha Lagace
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain... View Details
Keywords: by Staff
- 13 Jul 2010
- First Look
First Look: July 13
foreign market share therefore increased five-fold between 1997 and 2007. We construct and analyze a panel of Mexican bank financial data covering this period View Details
Keywords: Martha Lagace
- 04 Jun 2013
- First Look
First Look: June 4
how and why diversifiable risk should be priced in VC deals even though investors are fully diversified. We then take our theory to a unique data set and show that while... View Details
Keywords: Sean Silverthorne