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  • All HBS Web  (2,349)
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    • News  (628)
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    • Multimedia  (5)
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  • August 2006 (Revised May 2007)
  • Case

Management Levels at Staples (A): Company and Organization

By: David A. Garvin and Lynne Levesque
One of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated... View Details
Keywords: Cost vs Benefits; Leadership; Management Practices and Processes; Managerial Roles; Operations; Performance Effectiveness; Strategic Planning; Perspective; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (A): Company and Organization." Harvard Business School Case 307-037, August 2006. (Revised May 2007.)
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

Zhang says. They still maintain traditional supervisory responsibilities such as setting work schedules, enforcing human resource policies, conducting job reviews, and more. At the same time, managers are also accountable for meeting... View Details
Keywords: by Ben Rand
  • 29 Sep 2020
  • Blog Post

New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices

specific legacy device. The company is one of 20 startups selected to compete in the TechCrunch Startup Battlefield. “Every organization has a really old device that they think they can’t part with. They feel a responsibility to keep it... View Details
  • 2007
  • Working Paper

The Political Economy of 'Natural' Disasters

By: Charles Cohen and Eric D. Werker
Natural disasters occur in a political space. Although events beyond our control may trigger a disaster, the level of government preparedness and response greatly determines the extent of suffering incurred by the affected population. We use a political economy model... View Details
Keywords: Policy; Government and Politics; Strategic Planning; Mathematical Methods; Natural Disasters; Welfare or Wellbeing
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Cohen, Charles, and Eric D. Werker. "The Political Economy of 'Natural' Disasters." Harvard Business School Working Paper, No. 08-040, December 2007. (Revised November 2008.)
  • Article

The Profits of Power: Commerce and Realpolitik in Eurasia

By: Rawi Abdelal
Although the energy trade is the single most important element of nearly all European countries' relations with Russia, Europe has been divided by both worldview and practice. Why, in the face of the common challenge of dependence on imported Russian gas, have national... View Details
Keywords: Performance; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Profit; Framework; Corporate Strategy; Innovation and Invention; Policy; Decision Choices and Conditions; Crisis Management; Government and Politics; Energy Industry; Europe; Russia; France; Germany; Italy
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Abdelal, Rawi. "The Profits of Power: Commerce and Realpolitik in Eurasia." Review of International Political Economy 20, no. 3 (June 2013): 421–456.
  • January 2002 (Revised January 2003)
  • Case

Finova Group, Inc. (A), The

By: Stuart C. Gilson and Perry Fagan
Finova Group, a $14 billion commercial finance company, filed for Chapter 11 in early March 2001, in what was one of the largest U.S. bankruptcy filings of all time and the largest corporate bond default since the Great Depression. While in Chapter 11, Finova became... View Details
Keywords: Acquisition; Business Startups; Borrowing and Debt; Equity; Insolvency and Bankruptcy; Debt Securities; Price; Crisis Management; Bids and Bidding; Partners and Partnerships; Strategy; Valuation; Financial Services Industry; United States
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Gilson, Stuart C., and Perry Fagan. "Finova Group, Inc. (A), The." Harvard Business School Case 202-095, January 2002. (Revised January 2003.)
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

crisis nor as a necessary cause of future problems. In particular, I do not share the concern that a government plan would use its scale to lower costs to a level that would drive private View Details
Keywords: by Staff; Health
  • August 2014 (Revised March 2016)
  • Case

Thomas Cook Group on the Brink (A)

By: Benjamin C. Esty, Stuart C. Gilson and Aldo Sesia
Harriett Green, the newly appointed CEO of Thomas Cook Group, faces a daunting set of business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters; has seen its stock price fall... View Details
Keywords: Turnaround; Corporate Restructuring; Change Leadership; Female Ceo; Change Management; Communication Strategy; Borrowing and Debt; Cash Flow; Cost Management; Financial Liquidity; Financial Management; Executive Compensation; Leading Change; Crisis Management; Value Creation; Travel Industry; United Kingdom
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Esty, Benjamin C., Stuart C. Gilson, and Aldo Sesia. "Thomas Cook Group on the Brink (A)." Harvard Business School Case 215-008, August 2014. (Revised March 2016.)
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Teaching Note 123-070, March 2023.
  • 12 Mar 2019
  • Blog Post

What I Learned in the Africa Rising Short Intensive Program

the same time others have found significant success and are doubling down on their initial investments.   What separates the successes from the failures? What lessons should the next generation of Africa-bound business leaders take note of as they View Details
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting that such individuals can be responsible for important instances of creativity and innovation in the world: open innovation, user... View Details
Keywords: Sean Silverthorne
  • Program

Growing as a Purposeful Leader

Summary Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit), the scope... View Details
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

modern-day doomsayers, referred to the specter of another Great Depression. This was not total hyperbole. While different analysts weighted the "fundamental" causes of the crisis differently, most recognized that the increased... View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate

    Linda A. Hill

    Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details

    • February 2007
    • Case

    South African Airways (A)

    By: Joshua D. Margolis, Laura Morgan Roberts and Laura Winig
    Amid efforts to engineer a turnaround at South African Airways (SAA), the CEO confronts an impending strike at the struggling company. How should the company address questions of distributive and procedural justice in post-Apartheid South Africa, and how should the CEO... View Details
    Keywords: Fairness; Crisis Management; Employees; Employment; Growth and Development; Developing Countries and Economies; Air Transportation Industry; South Africa
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    Margolis, Joshua D., Laura Morgan Roberts, and Laura Winig. "South African Airways (A)." Harvard Business School Case 407-014, February 2007.
    • Program

    Family Office Wealth Management—Virtual

    Summary Wealth management for high-net-worth families has grown increasingly complex. For some families, the responsibility of wealth management has shifted to younger generations who have less experience investing. For other families,... View Details
    • December 2013
    • Article

    Reputational Contagion and Optimal Regulatory Forbearance

    By: Alan Morrison and Lucy White
    Existing studies suggest that systemic crises may arise because banks either hold correlated assets or are connected by interbank lending. This paper shows that common regulation is also a conduit for interbank contagion. One bank's failure may undermine confidence in... View Details
    Keywords: Reputation; Financial Crisis; Banks and Banking; Banking Industry
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    Morrison, Alan, and Lucy White. "Reputational Contagion and Optimal Regulatory Forbearance." Journal of Financial Economics 110, no. 3 (December 2013): 642–658.
    • Person Page

    Creating Emerging Markets (Business History)

    By: Tarun Khanna

    Professor Tarun Khanna is faculty co-chair of the Creating Emerging Markets (CEM) Project. The project provides a unique research and teaching resource on business leadership in Africa, Asia, Latin America, and the Middle East over recent decades.... View Details

    • 10 Sep 2024
    • Blog Post

    Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

    making. As I progressed in my career, taking on positions with more responsibility and leadership, I learned that I loved the challenge of leading through change and building things from scratch, rather than holding an already successful... View Details
    Keywords: All Industries
    • July 2009
    • Case

    Arcor: Global Strategy and Local Turbulence (Abridged)

    Argentine confectionery manufacturer, Arcor Group, seeks to implement an international strategy but in 2003, while recovering from the Argentine financial crisis, globalization plans are thwarted. Already Latin America's leading candy producer and an exporter to over... View Details
    Keywords: Financial Crisis; Currency; Global Strategy; Expansion; Balance and Stability; Food and Beverage Industry; Latin America; Argentina
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    Ghemawat, Pankaj, Michael G. Rukstad, and Jenny Illes. "Arcor: Global Strategy and Local Turbulence (Abridged)." Harvard Business School Case 710-407, July 2009.
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