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      Crisis ManagementRemove Crisis Management →

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      • November 1996
      • Case

      Del Webb Corporation (A), The

      By: Jay W. Lorsch and Samanta Graff
      Begins with a company history, tracing the tenures of founder Del E. Webb and his successor as chairman and CEO, Robert H. Johnson. Johnson inherited a diversified company that was involved in construction, real estate development (including the famous Sun City), and... View Details
      Keywords: Management Style; Conflict Management; Governing and Advisory Boards; Management Succession; Crisis Management
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      Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (A), The." Harvard Business School Case 497-016, November 1996.
      • November 1996
      • Case

      Del Webb Corporation (B), The

      By: Jay W. Lorsch and Samanta Graff
      On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new... View Details
      Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Business and Shareholder Relations; Conflict of Interests; Real Estate Industry
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      Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (B), The." Harvard Business School Case 497-017, November 1996.
      • November 1996
      • Case

      Del Webb Corporation (C), The

      By: Jay W. Lorsch and Samanta Graff
      Dion and the other Del Webb directors were open to having Industrial Equity Pacific (IEP) and Webcott Holdings representation on the board. The IEP representative was perceived as reserved and lacking in sophistication. Cotter of Webcott, however, struck the directors... View Details
      Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Horizontal Integration; Conflict Management
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      Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (C), The." Harvard Business School Case 497-019, November 1996.
      • September 1996 (Revised April 1997)
      • Case

      GO Corporation

      By: Josh Lerner, Thomas J. Kosnik, Tarek AbuZayyad and Paul C. Yang
      GO faces a crisis in March 1991 when Microsoft announces the introduction of a competing operating system for pen-based computers. GO's managers must work with its venture financers, Kleiner Perkins, to redesign its financing, alliance, and product development... View Details
      Keywords: Value Creation; Digital Platforms; Competition; Private Equity; Adaptation; Crisis Management; Information Technology Industry; Computer Industry
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      Lerner, Josh, Thomas J. Kosnik, Tarek AbuZayyad, and Paul C. Yang. "GO Corporation." Harvard Business School Case 297-021, September 1996. (Revised April 1997.)
      • September 1996 (Revised July 1997)
      • Case

      Grupo Sidek (A)

      By: Kenneth A. Froot and Alberto Moel
      A large Mexican conglomerate, active in tourism, real estate, and steel, is faced with difficult macroeconomic conditions beginning with the Peso crisis of December 1994. The conglomerate had extensive dollar-indexed liabilities and was caught in a crunch when the... View Details
      Keywords: Foreign Exchange; Real Estate; Debt Policy; Tourism; Steel; Business Conglomerates; Macroeconomics; Currency Exchange Rate; Crisis Management; Valuation; Mexico
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      Froot, Kenneth A., and Alberto Moel. "Grupo Sidek (A)." Harvard Business School Case 297-022, September 1996. (Revised July 1997.)
      • September 1996 (Revised November 1996)
      • Supplement

      Grupo Sidek (B)

      By: Kenneth A. Froot and Alberto Moel
      Supplements the (A) case. Designed to be handed out midway through class. View Details
      Keywords: Foreign Exchange; Real Estate; Debt Policy; Tourism; Steel; Crisis Management
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      Froot, Kenneth A., and Alberto Moel. "Grupo Sidek (B)." Harvard Business School Supplement 297-023, September 1996. (Revised November 1996.)
      • September 1996 (Revised January 1997)
      • Case

      Technology Crises and the Future of Agribusiness: BSE in Europe

      By: Ray A. Goldberg and Juan Enriquez-Cabot
      Keywords: Technology; Agribusiness; Crisis Management; Agriculture and Agribusiness Industry; Europe
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      Goldberg, Ray A., and Juan Enriquez-Cabot. "Technology Crises and the Future of Agribusiness: BSE in Europe." Harvard Business School Case 597-036, September 1996. (Revised January 1997.)
      • July 1996 (Revised January 1997)
      • Case

      Northwest Airlines: Brush with Bankruptcy (A)--November 1992

      By: Leonard A. Schlesinger and Davis Dyer
      Deals with Northwest's financial crisis between the fall of 1992 and the following spring. Northwest's leaders face the problem of how to meet an impending $600 million payment on the 1989 LBO loan when the airline had run out of cash. Concludes by outlining options... View Details
      Keywords: Air Transportation; Restructuring; Leveraged Buyouts; Crisis Management; Insolvency and Bankruptcy; Financial Strategy; Financial Crisis; Air Transportation Industry; United States
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      Schlesinger, Leonard A., and Davis Dyer. "Northwest Airlines: Brush with Bankruptcy (A)--November 1992." Harvard Business School Case 897-030, July 1996. (Revised January 1997.)
      • May 1996 (Revised December 1996)
      • Case

      Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (B)

      By: Krishna G. Palepu, V. Kasturi Rangan and Sarayu Srinivasan
      A new administration/government takes power in a state in India and cancels a power project agreed upon/created by the previous state government and an American-based energy company. The project cancellation is based on allegations of irregularities, exorbitant costs,... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Crisis Management; Business and Government Relations; Conflict Management; Energy Industry; India; United States
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      Palepu, Krishna G., V. Kasturi Rangan, and Sarayu Srinivasan. "Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (B)." Harvard Business School Case 596-100, May 1996. (Revised December 1996.)
      • March 1996
      • Case

      Intuit: The TurboTax/MacInTax Crisis (B)

      By: James L. Heskett
      Keywords: Crisis Management; Information Technology Industry
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      Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (B)." Harvard Business School Case 396-296, March 1996.
      • March 1996
      • Case

      Intuit: The TurboTax/MacInTax Crisis (C)

      By: James L. Heskett
      Keywords: Crisis Management
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      Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (C)." Harvard Business School Case 396-297, March 1996.
      • March 1996
      • Case

      Intuit: The TurboTax/MacInTax Crisis (D)

      By: James L. Heskett
      Keywords: Crisis Management
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      Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (D)." Harvard Business School Case 396-298, March 1996.
      • March 1996
      • Case

      Intuit: The TurboTax/MacInTax Crisis (A)

      By: James L. Heskett
      Keywords: Crisis Management
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      Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (A)." Harvard Business School Case 396-289, March 1996.
      • January 1996 (Revised May 2005)
      • Case

      Ben & Jerry's Homemade Ice Cream, Inc.: A Period of Transition

      By: David J. Collis and Melinda B. Conrad
      Bob Holland takes over as CEO of this iconoclastic ice cream company in February 1995 when it faces a major crisis. Holland must now develop a strategy that both adapts to the external environment and is consistent with the company's unique heritage. View Details
      Keywords: Strategy; Business Strategy; Adaptation; Crisis Management; Organizational Culture; Food and Beverage Industry
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      Collis, David J., and Melinda B. Conrad. "Ben & Jerry's Homemade Ice Cream, Inc.: A Period of Transition." Harvard Business School Case 796-109, January 1996. (Revised May 2005.)
      • August 1995 (Revised August 1995)
      • Case

      CIGNA Property and Casualty Reengineering (A)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
      Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
      • July 1995 (Revised April 1996)
      • Case

      Union Carbide's Bhopal Plant (B)

      By: Debora L. Spar
      Describes the aftermath of the explosion at Bhopal. View Details
      Keywords: Crisis Management
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      Spar, Debora L., and Julia Kou. "Union Carbide's Bhopal Plant (B)." Harvard Business School Case 796-035, July 1995. (Revised April 1996.)
      • June 1995
      • Case

      Northern Telecom and Netas (A): Turkey's Telecommunications Team

      By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
      The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to... View Details
      Keywords: Joint Ventures; Mobile and Wireless Technology; Crisis Management; Problems and Challenges; Change Management; Developing Countries and Economies; Political Elections; Telecommunications Industry; Manufacturing Industry; Turkey; Canada
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      Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (A): Turkey's Telecommunications Team." Harvard Business School Case 395-087, June 1995.
      • June 1995
      • Case

      Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details
      Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
      • May 1995 (Revised May 1996)
      • Teaching Note

      AES Honeycomb Series TN

      By: Lynn S. Paine and Charles A Nichols, III
      1eaching Note for (9-395-132) and (9-395-122). View Details
      Keywords: Crisis Management; Ethics; Organizational Design
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      Paine, Lynn S., and Charles A Nichols, III. "AES Honeycomb Series TN." Harvard Business School Teaching Note 395-202, May 1995. (Revised May 1996.)
      • May 1995
      • Teaching Note

      E. F. Hutton: Cash Management Crisis Series TN

      By: Lynn S. Paine and Charles A Nichols, III
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      Paine, Lynn S., and Charles A Nichols, III. "E. F. Hutton: Cash Management Crisis Series TN." Harvard Business School Teaching Note 395-170, May 1995.
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