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Show Results For
- All HBS Web
(2,091)
- People (12)
- News (711)
- Research (713)
- Events (2)
- Multimedia (12)
- Faculty Publications (149)
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- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
immediately to his needs and create a better experience for him. "A company's goal should be to learn more about what each customer needs so that it can close the customer sacrifice gap, which is the difference between what... View Details
Keywords: by Jean Ayers
- 31 Mar 2009
- First Look
First Look: March 31, 2009
and Sugata Roychowdhury Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major campaign issue. We find that politically View Details
Keywords: Martha Lagace
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
to better connections rather than superior skill. Knowing When to Ask: The Cost of Leaning-in By: Exley, Christine L., Muriel Niederle, and Lise Vesterlund Abstract—Gender differences in the propensity to negotiate are often used to... View Details
Keywords: Sean Silverthorne
- 15 Jul 2008
- First Look
First Look: July 15, 2008
in cancer; building an RNAi Consortium to better understand the role of every gene in the human body; creating an integrated database that mapped the connections among drugs, genes, and diseases; and... View Details
Keywords: Martha Lagace
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
colonialism, European integration, and violent territorial expansion within Europe itself. Using the debate as a lens to understand the connections between a wide range of policy responses, this article argues that efforts to... View Details
Keywords: Carmen Nobel
- 09 May 2017
- First Look
New Research and Ideas, May 9
to dealers with whom they have the strongest ties, and more so during periods of market turmoil. Systemically important dealers exploit their connections at the expense of peripheral dealers as well as clients, charging higher markups... View Details
Keywords: Sean Silverthorne
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
leaders who understand their purpose, are true to a set of solid values, lead with their heart, establish connected relationships, and demonstrate self-discipline), among others. These philosophies, based on a lot of anecdotal evidence,... View Details
Keywords: by James Heskett
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
that is not a profession? Phil Clark's comment characterizes the first line of thought. As he put it, an "elite B-school degree is seen as a ticket to connections to 'take care of (oneself),' not necessarily to provide value to any... View Details
Keywords: by Jim Heskett
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of consulting at public accounting firms... View Details
Keywords: by Harvard Management Update
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
stems from the Catholic Worker movement's personalist tradition, which means that Haley House staff and volunteers work intensely with small numbers of people as a way of trying to create deeper change in them. Haley House launched the... View Details
Keywords: by Martha Lagace
- 08 Dec 2015
- First Look
December 8, 2015
Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details
Keywords: Sean Silverthorne
- 11 Jan 2011
- First Look
First Look: Jan. 11
E. Ricart Publication:Harvard Business Review 89 Abstract Most executives believe that competing through business models is critical for success, but few have come to grips with how best to do so. One common mistake, the authors' studies show, is enterprises'... View Details
Keywords: Sean Silverthorne
- 09 Nov 2010
- First Look
First Look: November 9, 2010
weakening connections between business growth and job creation. The industrial economy of the 20th century ensured that growing firms would need to add workers, but the increasingly globalized and information-based economy of the early... View Details
Keywords: Sean Silverthorne
- 03 May 2016
- First Look
First Look, May 3, 2016
ambitious goal of creating a showcase high-tech city from scratch. The collaboration brought together software entrepreneurs, real estate developers, city government officials, architects, builders, and technology corporations. Taking a... View Details
Keywords: Sean Silverthorne
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
television commercial, for example, can be hundreds of thousands of dollars, while a viewer pays just several hundred dollars for a television set that lasts many years. On the other hand, a Web advertising banner might cost just a few thousand dollars to View Details
Keywords: by Peter K. Jacobs
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
each of these indices of safety and performance, they were exemplars of the company's efforts to create a new kind of offshore operating environment. Our discussions with senior managers led us to believe that organizational features of... View Details
- 23 Mar 2010
- First Look
First Look: March 23
Cases & Course Materials The Congressional Oversight Panel's Valuation of the TARP Warrants (A) Carliss Y. BaldwinHarvard Business School Case 210-035 The Congressional Oversight Panel wants to value the warrants issued to the government in View Details
Keywords: Martha Lagace
- 23 Jun 2009
- First Look
First Look: June 23
to choose a home page provided by a competitor). The second principle focuses on opportunity: specifically, opportunity that is facilitated by giving developers platform access and the ability to innovate and build on platform technologies to View Details
Keywords: Martha Lagace
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
terrible Foxconn suicides. The one-child-per-family policy was beginning to create a population shortage that meant cheap labor was running out. The old low-cost manufacturing-for-export strategy had run out of steam. They were developing... View Details
Keywords: by Deborah Blagg
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
perspective, and helps stimulate ideas and connections that I wouldn’t have otherwise encountered. Three books on the meaning of dignity and loss and sacrifice that I return to often are When the Legends Die: The Timeless Coming-of-Age... View Details