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Show Results For
- All HBS Web
(2,392)
- People (8)
- News (883)
- Research (723)
- Events (3)
- Multimedia (161)
- Faculty Publications (311)
- October 2019 (Revised January 2020)
- Case
Fixing Facebook: Fake News, Privacy, and Platform Governance
By: David Yoffie and Daniel Fisher
Mark Zuckerberg founded Facebook based on the idea that connecting people was a fundamentally good thing—and a way to turn a handsome profit. But from the beginning, Facebook received criticism both for how it handled user privacy and how it curated user-generated... View Details
Keywords: Platform; Governance; Privacy; Internet and the Web; Corporate Governance; Ethics; Business and Government Relations; Strategy; Digital Platforms; Web Services Industry
Yoffie, David, and Daniel Fisher. "Fixing Facebook: Fake News, Privacy, and Platform Governance." Harvard Business School Case 720-400, October 2019. (Revised January 2020.)
- 05 Dec 2014
- Video
The Future of Impact Investing Keynote Address with Sir Ronald Cohen
- 14 Feb 2014
- News
Executives’ Biggest Productivity Challenges, Solved
- 05 Dec 2013
- News
Obama’s effort to build a legacy
- 15 Jun 2016
- News
Why Sourcing Local Food Is So Hard for Restaurants
- 18 Dec 2019
- Video
An Inside Look at the MS/MBA Joint Degree Program
- 2016
- Book
The Content Trap: A Strategist's Guide to Digital Change
By: Bharat Anand
Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
Anand, Bharat. The Content Trap: A Strategist's Guide to Digital Change. New York: Random House, 2016.
- 22 Jan 2018
- News
Activist chiefs fill the vacuum left by government
- 06 Jul 2020
- News
The UK Says It Loves Immigrants. Will Immigrants Believe It?
- 05 Sep 2017
- News
Bargaining With Cancer Patients About Treatment
Tackling Diversity in Case Discussions
Recognizing the importance of teaching managers to lead across lines of difference, this article presents a set of interrelated strategies for business educators to navigate topics of diversity and inclusion in the classroom. The authors advocate embedding principles... View Details
- April 2021
- Case
Glass-Shattering Leaders: Barbara Hackman Franklin
By: Boris Groysberg and Colleen Ammerman
Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details
Groysberg, Boris, and Colleen Ammerman. "Glass-Shattering Leaders: Barbara Hackman Franklin." Harvard Business School Case 421-073, April 2021.
- 10 Oct 2021
- News
Nancy Koehn: The Nature of Leadership
- 11 Feb 2022
- Video
From Strength to Strength: A Book Launch Event with Arthur C. Brooks
- 30 May 2024
- Video
BiGS Voices from Latin America: An Interview with Gaston Bottazzini
- February 2018 (Revised October 2019)
- Case
HubSpot and Motion AI: Chatbot-Enabled CRM
By: Jill Avery and Thomas Steenburgh
HubSpot, an inbound marketing, sales, and customer relationship management (CRM) software provider, announced that it had acquired Motion AI, a software platform that enabled companies to easily build and deploy chatbots, fueled by artificial intelligence, to interact... View Details
Keywords: CRM; Sales Management; Customer Service; Artificial Intelligence; B2B Vs. B2C; Business Marketing; SaaS; Marketing; Marketing Strategy; Brands and Branding; Customer Focus and Relationships; Sales; Salesforce Management; Technological Innovation; Applications and Software; Customer Relationship Management; AI and Machine Learning; Technology Industry; Service Industry; United States; North America
Avery, Jill, and Thomas Steenburgh. "HubSpot and Motion AI: Chatbot-Enabled CRM." Harvard Business School Case 518-067, February 2018. (Revised October 2019.)