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  • 05 Jul 2016
  • News

Being a Good Boss in Dark Times

  • October 2019 (Revised January 2020)
  • Case

Fixing Facebook: Fake News, Privacy, and Platform Governance

By: David Yoffie and Daniel Fisher
Mark Zuckerberg founded Facebook based on the idea that connecting people was a fundamentally good thing—and a way to turn a handsome profit. But from the beginning, Facebook received criticism both for how it handled user privacy and how it curated user-generated... View Details
Keywords: Platform; Governance; Privacy; Internet and the Web; Corporate Governance; Ethics; Business and Government Relations; Strategy; Digital Platforms; Web Services Industry
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  • 22 Jan 2018
  • News

Activist chiefs fill the vacuum left by government

  • 23 Jun 2021
  • News

Do Chance Meetings at the Office Boost Innovation? There’s No Evidence of It.

  • 14 Feb 2014
  • News

Executives’ Biggest Productivity Challenges, Solved

  • 05 Dec 2013
  • News

Obama’s effort to build a legacy

  • 15 Jun 2016
  • News

Why Sourcing Local Food Is So Hard for Restaurants

  • 18 Dec 2019
  • Video

An Inside Look at the MS/MBA Joint Degree Program

  • 2016
  • Book

The Content Trap: A Strategist's Guide to Digital Change

By: Bharat Anand
Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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  • 23 Mar 2015
  • News

Business Icons Porter and Rivkin on Inequality: ‘It Undermines The American Dream’

  • 28 Feb 2022
  • News

The Importance of the Governance Committee to a Successful Development Program

  • 06 Jul 2020
  • News

The UK Says It Loves Immigrants. Will Immigrants Believe It?

  • February 2018 (Revised October 2019)
  • Case

HubSpot and Motion AI: Chatbot-Enabled CRM

By: Jill Avery and Thomas Steenburgh
HubSpot, an inbound marketing, sales, and customer relationship management (CRM) software provider, announced that it had acquired Motion AI, a software platform that enabled companies to easily build and deploy chatbots, fueled by artificial intelligence, to interact... View Details
Keywords: CRM; Sales Management; Customer Service; Artificial Intelligence; B2B Vs. B2C; Business Marketing; SaaS; Marketing; Marketing Strategy; Brands and Branding; Customer Focus and Relationships; Sales; Salesforce Management; Technological Innovation; Applications and Software; Customer Relationship Management; AI and Machine Learning; Technology Industry; Service Industry; United States; North America
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  • January 2023
  • Case

Clay Ridge Capital

By: Martin A. Sinozich and William R. Kerr
Kel Jackson, with the support of his young family, has been searching for a manufacturing business to purchase. After a long process, Kel had submitted a written offer to buy Sheetfab that matched his original conversation with the owner, but a broker Kel had never met... View Details
Keywords: Leveraged Buyouts; Small Business; Entrepreneurship; Manufacturing Industry
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  • May 2021
  • Case

Career at a Crossroads? (A)

By: James K. Sebenius and Alex Green
A career professional at a major consumer goods company, Kym Lew Nelson is hoping to negotiate a promotion to vice president, which would make her one of the senior-most African American women in the organization. But when Nelson’s white German boss arrives in the... View Details
Keywords: Culture; Negotiation; Race; Gender; Organizational Culture; Prejudice and Bias; United States
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  • 20 Mar 2013
  • News

Leveraging Female Talent

  • 01 Mar 2021
  • News

People Literally Don’t Know When to Shut Up—or Keep Talking, Science Confirms

  • April 2021
  • Case

Glass-Shattering Leaders: Barbara Hackman Franklin

By: Boris Groysberg and Colleen Ammerman
Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details
Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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  • 10 Oct 2021
  • News

Nancy Koehn: The Nature of Leadership

  • 11 Feb 2022
  • Video

From Strength to Strength: A Book Launch Event with Arthur C. Brooks