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Show Results For
- All HBS Web
(926)
- People (2)
- News (208)
- Research (611)
- Events (3)
- Multimedia (3)
- Faculty Publications (179)
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details
Keywords: by Jean Ayers
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
case:https://hbsp.harvard.edu/product/119022-PDF-ENG Harvard Business School Case 807-028 Jamnalal Bajaj, Mahatma Gandhi, and the Struggle for Indian Independence Describes the role of a leading Indian business leader in the campaign for independence before 1947 and... View Details
Keywords: Dina Gerdeman
- 28 Jun 2023
- Blog Post
Managing Your Health and the Recruiting Process: Advice from HBS Alumni
echoes these thoughts. “My personal experience was that there was a lot of fear and apprehension keeping it to myself, but finally once I said it out loud, I found out almost everybody had some relationship with ADHD and most people were... View Details
- 13 Apr 2022
- News
New School
In late February 2020, the Japanese government announced it would close every school in that country to prevent the spread of COVID-19. On the other side of the world, in his Billerica, Massachusetts, office, Rob Waldron (MBA 1992) saw... View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
Shah Gordion Knots Books This is a collection of casebooks written as part of Harvard Medical School’s Mentored Clinical Casebook Project. The project pairs a first-year medical student with a clinical mentor and a patient to follow View Details
- 10 Apr 2012
- First Look
First Look: April 10
he began to share his insights more widely with family, friends, and students. In this groundbreaking book, Christensen puts forth a series of questions: How can I be sure that I'll find satisfaction in my career? How can I be sure that my personal View Details
Keywords: Carmen Nobel
- 11 Jun 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Venture Capital
Director and Career Coach Katja Frey – Recruiting Relations Manager Together, Jonathan and Katja make up the Career & Professional Development team that manages relationships with venture capital firms and works View Details
Keywords: Venture Capital / Private Equity
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
industries, the authors identified four common obstacles most boards face in governing innovation: an outdated risk agenda, insufficient time, lack of expertise, and a relationship with management that needs retuning. Embracing innovation... View Details
Keywords: Carmen Nobel
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
exchange—think of this as learning how to read music and play true, clear notes. You can improve your improvisation skills by learning how to recognize, convey, and seek out three types of information: Relational information, which conveys beliefs and feelings about... View Details
Keywords: by Kathleen L. McGinn
- Web
Expatriate Traders in the Treaty Port Communities - A Chronicle of the China Trade
Westerners appreciated for its European ambiance. 53 “The hills and the Bay with its islands were as beautiful as ever,” John Heard wrote, “and looked like Paradise.” 54 Western traders maintained close View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
see whichever physician is on duty. The best family doctors often aren’t accepting new patients. Health care is a local business, travel is global. Hotel consumers have vast numbers of options and no hotel is permanently closed to new... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
services. Kost: What does Airbnb need to do to stay close to its customers? Teixeira: A company like Uber is solving a pain point that we have on a routine basis—how to get from point A to point B. Airbnb is solving a potentially bigger... View Details
- 23 Dec 2013
- Research & Ideas
Just How Independent are ‘Independent’ Directors?
often has as much to do with their relationships with one another as their concern for the company. "Boards are populated by living, breathing people who have their own interests, and understanding the makeup of the board is very... View Details
Keywords: by Michael Blanding
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
they had problems controlling in a purposeful fashion. There were at least four reasons. The first, which was especially important between the 1950s and the 1980s, was reluctance to become too closely involved in the affairs of U.S.... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
- 20 Nov 2015
- News
Room to Grow
and focus it up the supply chain and let the market forces determine which of the growers, processors, and distributors are going to succeed and be responsive to these market opportunities,” says Kendall. One major opportunity, he says, resides on the region’s college... View Details
Keywords: Margie Kelley
- 01 Dec 2015
- News
Leading Boston and Beyond
who have stayed in Boston–in government and private institutions—who still keep our relationship to the City government and public agendas in some way,” says Stephen Chan (MBA 2009), Chief of Staff for the Boston Foundation, a major... View Details
- 01 Feb 2001
- News
The Road Taken: One Family's Worldly Adventure
estate investment and commercial development firm based in Newton, Massachusetts. "We knew they'd be very excited to learn about volcanoes, for instance, when they could be right there, seeing a real one," he notes. But just laying the groundwork for such an extended... View Details
Keywords: Margie Kelley
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
intrinsic motivation leads founders to willingly—even eagerly—take lower compensation. In contrast, stewardship theory posits that some managers—"stewards"—will put the organization's interests first, especially when they identify View Details
- 30 Sep 2024
- News
The Making of a Streaming Sensation
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: When the Netflix series Geek Girl debuted this summer, it quickly became the second most-watched show globally on the platform. Based on the young adult book series by author Holly Smale about... View Details
- Web
Career Tools & Resources | MBA
realize their unique career visions. With more than 30 career education professionals on the team, we work together to not only guide students and alumni through their career journey, but also provide valuable programming for both students and alumni and create... View Details